Mr. Electric of Northwest Houston

T S.

I had a great experience with Mr. Electric recently. I sent an online request for service one evening and to my surprise, someone called me within an hour. They were able to come out the very next day. The service rep (Brandon) was very professional. After explaining my issue to him, he explained what steps he would be taking to identify the problem. The problem was resolved quickly. Due to the age of my home, he also recommended that I have an electrical safety check. When he finished, he provided some great suggestions to electrical updates that I may want to consider for my home. Very satisfied with my first experience using Mr Electric. Will definitely use again, as well as recommend to family and friends.

Wilson C.

Thank you Mr Electric! Gilbert came by early in the morning as they promised! They were on time, professional with reasonable prices! Don't let other guys fool y'all!
Also the office ladies were great!

Crys J.

The only positive is that they have decent prices but apparently you get what you pay for. They dropped workers at my house who supposedly didn't speak English to dog with zero supervision. The told these people to dig before the utility guy came out to mark the lines. I went out and asked them did they cut my ATT line and they all said no. I didn't believe them so I started walking the Trevino and of course one of them said ""maybe over there."" Of course that's where it was very clear that they had cut a line. They bold faced lied bc the one who said ""over there"" wasn't the one digging in that area so they all knew. At the same time I'm out here looking at this cut like the utilities guy comes up to me and says he was here to mark the lines and they weren't supposed to start digging until he marked them. He also stated that I was lucky that they didn't hit the gas line. So not only were they negligent but lied and would have covered it up if I hadn't checked behind them. I feel that Mr. Electric should have supervised these people who weren't even their employees instead of dropping them at my home and leaving it for me to supervise. Considering these people weren't employees I doubt they even ran background checks or knew their full names since they were just there to dig. Also Mr. Electric left them to start digging knowing the lines weren't marked which was beyond negligence and dangerous. All the guy from Mr. Electric said was well they don't know English. A lie considering they understood enough to lie and then tell me the truth when they knew the damage would be discovered. He didn't apologize or give an explanation of why he left them to dig without the lines being marked. Lastly there were about five workers and they all camped out on my neighbor's lawn. I don't believe anyone should camp out on another's lawn without permission however they could of at least stayed on the property they were servicing. If they aren't going to teach these people how to conduct themselves then they surely shouldn't leave them unsupervised at a clients house. This company was negligent and didn't take enough responsibility to give me a simple apology.

Jeremy C.

Francisco was super friendly and very informative on his visit to replace my doorbell that wasn't working in my new home. Was upfront with any charges before moving as I told him I don't like surprises. Was very happy with the work done and he gave me some estimates for possible repairs needed going forward like a new breaker box. Highly recommended

Elaine D.

Brandon Guidry was awesome! We were flooded in Hurricane Harvey and had someone who had experience with electrical wiring but was not licensed fix our electrical issues. He was so kind and compassionate. We had one room where no outlets worked and he was able to trouble-shoot and fix the problem. Great personality and professional. Reasonable prices. Amazingly quick response. Thanks, Brandon.

Zippy A.

Horrible service. They came out before Christmas to repair an issue with electricity in my house and did not fix it properly and now several areas in my house the power is not working if anything they exacerbated the issue and made it worse none of these plugs had issues before they showed up and now I have the same problem that they never fixed and more.

Ty W.

Blessed to have electrician Gilbert stop by and repair a few sockets and put in a nice dimmer.
What amazing service. Worth every penny.

Marco B.

I had a problem with my 220v dryer that wasn't starting. The electrician was able to find out that there was a grounding problem preventing the dryer from starting. He seemed very knowledgeable and friendly. Very satisfied.

Customer X.

Electrician Luis B. was very very professional, courtesy, and extremely well knowledge in the ALL of the issues I was experiencing . He quoted me a very very fair price for a tune-up I will need in the future. My service was extremely exceptional and I will be calling them again. The only recommendation I have is that they list a ball park figure of the price of a job as an estimate on their website.

FYI another service with the initials JM came to my house a while back and quoted me an outrageous price for what ever reason. So please check with Mr. Electric before giving in to their price.

S S.

Very professional and informational! They made sure to explain everything and explain the prices before trying to charge us for something! The technicians were very courteous of our home. They left the job clean and made sure we were 100 % satisfied before they left. We signed up for the membership to get the extra 15% off services, we will be using them more in the future. We also used their financing department and they were having a special with no interest, it worked out great for us! We highly recommend them!