Mr. Electric of Dallas

William H.

Did good work adding in two electrical outlets.
Did a terrible job cleaning up after themselves. Sheetrock dust everywhere and very little effort put into removing it.

Patrick S.

I requested service... They would not give me a quote over the phone because they only charge ""per service.""
I told them I had a breaker going bad and needed it replaced.
""We need to send someone out to diagnose the issue and that would be $59"" then we can repair it.
Long story short, they quoted me $550 to replace a breaker, that I told them was bad.
If they told me that over the phone, I would have never hired them.
They scammed me for $60... I want my money back!!

I went with a local electrician (A1 Ability Electric) who diagnosed and repaired the breaker for $270.
Mr. Electric is VERY OVERPRICED and doesn't listen to their customers.
I will NOT call them out again.

Mark C.

The technicians at Mr Electric are highly professional and very skilled. They were prompt for the appointment times and finished the project under budget and on-time. I would definitely be using this company again for all future residential electric work.

Dawn J.

I was charged more than $250 to replace the remote in a ceiling fan and to tell me that my bathroom lights needed to be replaced. This work took less than an hour.

He said if he did replace the lights in the bathroom my charge would be an additional $250. It took me and my 19-year-old son 15 minutes to do the work that he was going to charge me an additional $250 to do.

Look around, way overpriced, go with an independent electrician

As always, should have checked yelp first!! My experience is not an exception. Use someone else!

Dai P.

During a thunderstorm, half of my condo did not have electricity. I called Mr Electric because they had a rating of 4.8 out of 5. Their electrician came and he looked at my fuse box inside my house and told me that half of my fuse was getting voltage. He then proceeded to go outside and check the meter box. He came back and told me that there are 3 wires that looked old and needed to be replaced. He said changing that would solve my problem. He said it would cost $429.00 if I wanted him to change it. I, of course, told him yes because I needed my condo to have electricity back again. I went outside with him and watched him changed the 3 tiny wires, each of them only 12 inches in length. When we got back into my condo, we were both SURPRISED to see that half of my condo WAS STILL WITHOUT electricity. He then went outside again and came back after a few minutes and told me that three problem WAS NOT the wires, but it was the meter box itself. He told me that I needed to call ONCOR to have them replace the meter. After Mr Electric technician left, I called ONCOR and told them the situation. They came out to check the situation. While ONCOR technician was outside checking on the meter, they asked me what Mr Electric technician did. I told them that Mr Electric technician replaced 3 wires that he said was damaged. They ask to see the wires. When I showed them the wires, they were SHOCKED because they said that there was NOTHING WRONG with this wires and that Mr Electric technician should have called them first instead of replacing the wires. ONCOR changed the meter fixed my electricity problem. Mr Electric charged me $429.00 and DID NOT even fixed my problem. When I asked Mr Electric technician for a receipt, he said that it would be emailed to me. I NEVER gotten any receipt or invoice from them in my email. I later called Mr Electric 4 separate times to ask for my money back and ask to speak to a manager, but no manager ever called me back. I did not get any response from them. I'm not sure how they got 4.8/5 rating?!!

Edmond B.

I had a small electric fire. Mr. Electric got me scheduled and two electricians, Andrew and Jacob, came out on time. Andrew gave me two options, and said the less expensive one would work fine. The service was great and the price was less than I anticipated. My home is back to normal.

Adrianne M.

The electrician that came out installed an outlet on a wall and put in a dimmer switch. He was here about an hour and a half and charged me $817. He flat out said he couldn't put a dimmer switch in because the outlet already had a ceiling fan and you could visibly see we didn't have a ceiling fan. I had to ask him questions to get to the fact that he could actually put in a dimmer switch. Not a great experience.

Edward D.

Do not use Mr Electric of Dallas. One of my breakers I thought was broken. I called to Mr Electric and they came over on time within their time frame came over for $49.75 diagnosis. He replaced one breaker and flipped up an upside-down breaker that was in accidently in the off position. He was here a total of less than 30 minutes. He charged me a total of $373 (including the visit fee). This was a complete rip-off. I wish i billed out at that rate for 30 minutes. I will never use them again and i suggest that you move on to anybody else. The only positive thing was he was a nice guy. I would have asked for an a$#hole if i could get a cheaper rate. I'm still really pissed off about the whole thing.

Mary K.

Referred to Mr Electric thru Angi's list. Needed 3 ceiling fans installed to replace existing. Easy job--8 ft ceilings. Nice and experienced electrician, but price was $800--came down to $600. That was still high, but needed work done before holiday weekend. Gave us estimate for another project--very high. Would not use them again, or recommend. Although work was OK, prices are very high, and there are other licensed electrician's in this city. Shop around!!!

Katie L.

Disappointing experience with Mr. Electric - the service tech was on time and was friendly and polite but quoted me over $1000 to replace the LED puck lights underneath my cabinets (which are already hard wired) - this was even the ""less expensive"" option where they would give me lights that I could plug in ... which makes no sense since we already have the hard-wiring in place. The tech seemed baffled that I wasn't ready to just jump on board with that quoted price- i told him i was expecting a job that was maybe a couple hundred dollars. My husband writes the insurance for Neighborly so we try to stick with Neighborly companies but Neighborly- take note! It's clear from other reviews that Mr. Electric is not in-tune with its customers and being honest about the cost of the work that needs to be done!

I come from a family of engineers so once the tech told me it wasn't a wiring issue I just went to Home Depot, bought new puck lights, and installed them myself for $40. Next time I'll just call a local electrician and get a more realistic estimate as I definitely felt taken advantage of in this situation.