Mr. Electric of Dallas

Paul S.

The service guys were nice, but the price was robbery. I stupidly paid over $1,700 to have two NEMA 14-50 outlets installed in the garage. One was installed on the same wall and one on the other. This increases the price I do know this. However, we had a NEMA 14-50 installed at another property by another company and had the line run under the length of the house and through an exterior wall and it was a quarter of the price. there is no logical explanation as to the $1,700 price other than I was taken advantage of. I could have two of those run through the underside of a house and still barely get to HALF of the price Mr Electric charged for the garage install. They sent an email about feedback and I responded saying I felt like I was taken advantage of and would like be contacted. They never contacted and so I decided to leave a review. HAVE MORE THAN ONE COMPANY GIVE YOU A QUOTE BEFORE USING THEM. They did good work, but will take advantage of you. The service guy kept trying to upset me on a surge protector for the breaker box for an additional $400 or something. Scammy and over priced.

Todd M.

Called for a circuit breaker replacement from 15-20AMP. $300!!!!!
Waaaaaay too expensive for a 10min job.
Technicians showed up not wearing masks!!
Don't recommend this company.

Becca N.

I had Mr. Electric hang a couple of very big expensive light fixtures for me. They did an awesome job. Also they were available to come at my first convenient time window - so no long wait time. Kasibu was the installer - super capable and polite. He even went out to buy parts that I was missing for the fixture. He was quick and on time and he did the fixtures with no trouble. Just what I was looking for. Also they stuck exactly with the initial quote they gave me, and I thought the amount was reasonable.

Jonathan M.

Absolutely terrible experience, couldn't recommend any less. I used this company for general remodeling work on a house in poor condition. My original request was to help bring the electric in the house up to code and to extend electric in a garage conversion. The original quote was not close to the complete scope of work required, required 3 more additional payments doubling the price and was only discovered upon inspections from the city - it took EIGHT failed inspections and 5 weeks of trying to reschedule more appointments to get this to pass the initial inspection. I am shocked they could have such a low grasp on what is required to bring a house up to code. This company thinks that the ""inspectors are difficult"" and that is their only excuse - apparently safety and following code is not their priority. Customer service is very responsive and makes you think your work is high quality, but unfortunately they can only pass on information to the other members of this company, who are extremely unresponsive. After speaking with Todd - the ""Master"" electrician, my experience only became worse as he was extremely rude, unhelpful and unprofessional - culminating in this company pulling their permit and not completing the work that I paid them for (and not providing any refund). If you want a company to perform work not up to code - go ahead and use this one. If you want a job accurately quoted and with work done safely following code, definitely AVOID AT ALL COSTS.

Sean- S.

I paid $235 per light fixture to be installed with an additional $39 for a diagnosis. I paid less than that for the two light fixtures. I feel like I was scammed. Would not recommend this company unless you feel like throwing money away! Just do it yourself.

Cheryl S.

One of the Fluorescent Lights in our walk in closet went out, and since the house is 25 years old I surmised the fixture would need to be replaced so I purchased 2 fixtures . This was after trying to find bulbs to fit, and when the bulbs did not light, figured the fixture itself was shot. I contacted Mr. Electric through Home Advisor and they were prompt in returning my call and making an appointment. However when John came out he quoted $450 to use my lights or $375 to bypass the ballast using a different type bulb. I should have declined his work. In the end he admitted the bulbs were $8 each ( $32 total) and was completed in 15 minutes, but said it was his skill that cost so much. Really?? NEVER ENDORSING THEM !!

Tom G.

Mr. Electric was able to get an electrician to my house within 4 hours notice and Cody did an excellent diagnosing my problem and coming up with the best solution. Terry, who took my call, was sympathetic to my need for immediate service and Cody followed through to the end. Mr. Electric will be my ""go to company"" in the future for all electrical needs.

Tom Garner
Preston Hollow

Aileen F.

I was told that there was a $39.95 fee but then I got an invoice for over $200 for the diagnosis! They were dishonest.

Ben F.

Wonderful experience... Fast service and technician very knowledgeable and price was great would definitely recommend

Alex S.

So I've had a few months and some new developments that I feel like I can accurately rate Mr. Electric and say that I would not recommend them. My electricity adventure started in November 2018 when I noticed a large jump in my electricity usage. I went from using 700-1000kwh per month to 600-700kwh per week and it slowly started to creep up. At first I chalked it up to my new dual level HVAC. As a single female living in a house with a smart thermostat that would turn down when I was away, I was really surprised at the usage. Eventually I called around to find an electrician to see if they could find the culprit of my huge electricity usage. At this point I was around 1000kwh per week, which is an INSANE amount of electricity for a single person living in a house who isn't even home often, I just don't use a lot of electricity. Mr Electric told me they do these electric audits and sent out an electrician. I explained my problem and the guy didn't seem to think there could be electricity leakage he did a high level check and gave me a quote to redo my electric box and ground some lines and basically made me feel like I was just not versed in electricity and it probably just came down to my usage + the grounding. So I sort of ignored it for a few months until it really got out of hand. Nothing in my routine had changed and I'm at 1200-1400kwh per week! My electric bill was ~$700 in sept/oct. So finally I just cut the power to the house and slowly turned on each circuit until I found the one that is causing the leakage (10kwh per hour). So thanks Mr. Electric for coming out, not doing your job and making me feel silly so I keep paying ridiculously high electricity bills.