Moreno Construction

Allison C.

Eloy and team have been working on our kitchen, opening it up, installing a peninsula, and making it match the first half of the kitchen, which was already-finished a few years ago. We knocked out a wall, installed a beam, cabinets, outlets, pendant- and under-cabinet lights, and then also replaced a window with a sliding door + concrete stairs. It's made an amazing change to the way we're able to use the house.

The cabinets, which had to match the already-finished side of the kitchen, were delayed by supply chain - no problem, Eloy and team waited patiently. When the cabinets arrived, they were back on the job. The finished product looks great, and we're very happy with the work. Pricing and communication has been very fair, and the team who shows up to the house to work are polite, well put-together, and diligent at their work. They do good structural and good finishing work - the city inspectors have all liked it, too. Thumbs up all around.

Tony R.

I called to get quote on some work needed. Got name for my neighbors who Bill does frequent work. Despite leaving this information on the vm (phone not answered). 2 weeks later not even a call back.

Kamran M.

Eloy and his crew did a great job for my project in San Francisco! He and his team handled numerous things for me including bathroom/kitchen/lighting/fireplace removal/furnace work etc (including permitting!).

Overall, I recommend him!!

Pros:
- Handles permitting/inspection/etc easily (esp in SF!)
- He is hands-on and helps expedite work himself
- His pricing is fair and he charges only what is on the agreed document (unless you change). He also did a few extra things for me to keep me happy :-).
- When he gives you a time... he's on-time!
- Crew is always wearing ""Moreno construction"" clothes
- Quality of work seems pretty good (no issues so far, but I have confidence if something broke he'd come back and fix it)
- Cleans up fairly well after each day
- Trust him to work without being present
- He was a referral to me from a work colleague

Room for improvement:
- Work sometimes moves a bit slower if Eloy himself is not around (though timing was not a big issue in my project)
- He probably could have communicated/checked-in with me more often to make me feel better about progress/decisions (his personality is very independent and he will bias towards just moving forward).

Herminia B.

My daughter recently completed a house renovation, and I was so impressed with the quality of the work by Moreno Construction that I also hired him for my own house renovation. I observed week to week progress of his team's work, and everything was on schedule. Choosing a general contractor can be hit or miss, but going with Moreno Construction is definitely a hit. As always with construction projects, minor hitches are inevitable, but Eloy was always in contact, easy to reach, and provided quick solutions to every construction hurdle. His crew is also very professional, helpful, and trustworthy. I definitely recommend Moreno Construction if you're considering any projects in the future.

Kendall D.

We've had several projects done by Moreno Construction including basically a whole home remodel and we couldn't be happier. We 100% trust Eloy and his crew to work while we aren't home. Michelle and Eloy are super responsive with communication and estimates are always detailed and transparent. We love Moreno Construction and will never use anyone else!

Ian M.

We reached out to Moreno Construction based on their positive reviews, description of services, and proximity to our house. Our project was to finish a wet half basement by adding a bathroom, bedroom and family room, adding stairs down to basement from inside the house, reconfigure the outside exit, re-do the upstairs bathroom and remove a kitchen wall to add an island. Eloy met with us in person and had the best plan of attack to make sure the basement would stay dry, had a competitive price, and best estimated start to finish timeline.

The project started on time, Eloy and his crew arrived as a team and left as a team. They worked seamlessly together and left a clean job site every day. Any hiccup in the project was unknowable at the initial start and Eloy did a good job of clearly explaining what caused the change and what our options would be. Michelle who is the office manager was an excellent liaison between us and the city and as well as facilitated any other project management areas.

The project finished as we expected with no surprises, Eloy was able to accommodate final changes and extras we requested to be added onto the scope. We have already recommended Moreno friends/family looking for contracting services.

Linda M.

We had significant damage in our guestroom from a leak in the apartment above which went unnoticed for several days and by then required that sections of the wall and ceiling be exposed to dry it all out. We then contacted Moreno Construction to repair, replaster and paint the affected areas. This was done expertly in just a few days, with extra care given to the architectural details and upholstered walls. Mr. Moreno and his crew were extremely pleasant to deal with, very clean and very professional. We also had a problem with the radiator cover in our panelled dining room which they replaced. I would recommend them without hesitation and look forward to working with Eloy and Michelle on future projects.

Alex L.

I requested a quote to replace my parents front porch stairs. My father is handicapped, and we needed to get it replaced before we can put a wheelchair lift on it.

I was working with Michelle. They quoted ~$5k, but when I asked if we could reduce the cost slightly by adjusting the project scope, they went completely dark. I called and emailed multiple times without response.

I guess the job just got too small for them? Not sure, but would have appreciated them just telling me, if that was the case...

Waste of time. Bummer.

Bella S.

We had Moreno Construction recently remodel two bathrooms consecutively this past spring/summer. It was a project that my husband and I had been planning on for some time, and we were obviously excited/ nervous for the process to begin. Once we met Eloy for the estimate we immediately knew we had found the perfect contractor we were always hoping to find. Not only did he make us feel comfortable from the beginning but his insight and ideas were exactly what we needed. We had our ideas but once he threw in his experienced knowledgeable ideas, our excitement grew. Throughout the entire process Eloy and his whole crew were not only the nicest and professional group of guys, but their work is top notch. Even when we through last minute changes or curveballs at them, Eloy's response was ALWAYS... ""not a problem"". Their work exceeded our expectations and we are ecstatic with the final outcome. Dealing with Michelle in the office could not have been more pleasurable. If we had a question about ANYTHING she immediately responded to us. Again, we are so grateful that we found Moreno Construction and could not recommend them any higher. We look forward to working with them again VERY SOON !!!

Scott C.

Our project was to remodel our kitchen, install recessed lights throughout the house, convert existing wood-burning fireplace into gas fireplace, rebuild our fireplace mantel, finish our garage, build a laundry area, and rebuild/reinforce our storage deck in our garage. We spent 2 months looking for someone to work on it. First, it was not even easy to have contractors to bid for our project (many never replied to our emails). Luckily, we found and contacted Moreno Construction on Yelp, and Eloy was able to come at 8am on a Saturday Morning.

We got around 4 bids in total (after contacting 10-15 contractors), and chose to work with Eloy, since we were very impressed by Eloy's understanding of the technical details during our discussion. We asked a lot of questions, and Eloy was patient to answer our questions. Also, his suggestion on how we should build our garage storage deck made the most sense to us. Furthermore, Eloy was able to take care of permits and inspection, while many other contractors asked us to get an owner's permit. We'd want to have a licensed contractor apply for permit and handle the inspections, so this was a huge plus for us

The remodeling took a bit longer than we hoped, but it was because of the Kraftmaid cabinets we purchased ourselves. During the second week of our project, Eloy and his crew carefully inspected our cabinets for manufacture flaws and found quite a few dents and chipped paint. Instead of asking us to use the flawed cabinets, Eloy encouraged us to contact the vendor to get replacements, and we followed his suggestion. We then talked to the cabinet vendors and found out that it would take ~6 weeks for some critical parts to arrive, yet Moreno Construction was able to wait for our cabinets to arrive!

We were quite picky on the details throughout the project, but as long as we told them how we would like it (or why we thought it could be done better), they were able to make the adjustments, such as truing the outlets, cabinets, removing flaws in the grouts, patching hairline cracks and chipped paint. Also, some of our Kraftmaid cabinet doors were so poorly made that some required 3-4 replacements to get it right. Remarkably, Eloy and his crew were patient enough to help us replace the door again and again!

A few months after the remodeling (after we have paid in full), we saw water coming out under the wall behind our washing machine. We thought there might be a leak and contacted them. They came to our house the next day and opened up the wall for us without charging us. The leak turned out to be a leaking fridge on the other side of the wall and had nothing to do with their work. They then patched the wall for us, and we only paid for the extra paint they bought for us to repaint the wall! I can tell that they take a lot of pride in their work and take the responsibility for the quality of the work.

We're really happy that we've used Moreno Construction. Looking back, hiring them was one of the best decisions we made for our remodeling. We'll definitely hire them for future home improvement projects.