Mister Sparky of Austin

David G.

Had a GFCI outlet that needed replacement on a 10 year old house. Sparky quoted 17,000 for something. God knows what. Geez. Had to sift and wait through all the nonsense, but the eventually did replace just the outlet.

Watts G.

I went through Angi's list and Mister Sparky was the first to respond. They sent a man out the next morning. I had a GFCI receptacle that had the light on. No breaker reset would fix it. The ""salesman"" was nice. He came out took several pictures and came in and told me that I had 3 options. One was a whole house surge protection option that would cost $8,400. Option 2 was a surge protection in the main break, wifi and A/C that would cost $ 4,000 and option 3 would be to install a copper surge protection in the main breaker box that would cost $1875. I checked with my son-in-law (who is a master electrician and has his own Biz-but far away) and another Biz owner and they both said the guy was trying to upsell me on a bunch of things that I didn't need (I just needed a new GFCI receptacle). They both said what I have all meets code. I was already going to be out the service call, so I called the company back and told them they I just needed a new receptacle (which wasn't an option that he suggested). They said they could do that and it would cost $230. The 2nd technician (who was actually an electrician who was going to do the work--Will) was very nice. He replaced the receptacle with a new one, tested it and checked everything out and even asked if I wanted him to help move the appliances back to where they had been before I moved them (to make room for the work). I told him no. He was very nice and was efficient. The salesman was also very nice, but I don't appreciate him trying to take advantage of me, because I am not an electrician.
This says that I am in San Francisco, but I am in Round Rock, Tx

Tyler F.

I requested service to restore voltage to my hot water heater and paid a 300$ fee for same day emergency service. The tech proceeded to spend 45 minutes drafting up quotes with different options. Each option involved many electrical improvements in addition to restoring hot water. They all involved rebuilding my entire electrical panel. 15,000, 10,000 and 5,000 were my 3 price options.

Only after repetitively probing the tech was I finally able to get him to agree to doing the work needed to restore hot water without any extras ($785). This process was extremely frustrating and I felt I was trying to be taken advantage of. I was originally told the panel was a requirement to be rebuilt which I knew was not the case.

Linda F.

My tenant called Mister Sparky because the garbage disposal stopped working. Their tech said we need $10,024 worth of work according to city recommendations, to make the condo safe from fire. I checked with Austin Energy and Development Services Department, and they said NO, it's not their recommendation. I got a professional inspection from Inspect It Austin just 6 weeks ago, and no electrical problems showed up. As it turned out, we just needed a plumber to unjam the disposal. It appears Mister Sparky wants to replace everything electrical that they can get to, even though it's working perfectly, just to make a lot of money. Totally unprofessional. I would never trust them with anything.

Jonathan N.

This business is a straight up joke. I was quoted more than $5k to install an electrical outlet in my bathroom and two outdoor light sconces. When I asked to do just the electrical outlet due to cost, it was more than $900. Do yourself a favor and check out Texas Electrical Services. They installed the outlet for $175. Don't waste your time with these jokers.

Dsto S.

Wow! Dakota from Mister Sparky of Austin was a life saver! Our electricity had gone out and they were able to come within a 2 hour window. they were on time, professional and explained everything that he was doing. I can't say enough good things about their service. They will definitely be my first call next time I have any electrical issues!