Mister Sparky

Javier B.

Please don't waste your time with this irresponsible company.I make an appointment weeks in advance due the fact I live in the Caribbean and really need their service for my Miami home
After we receive a text confirming the appointment and make arrangements to fly based on the schedule set ( and paid for the visit ) one hour from the appointment we received a call canceling !
We call back to the office and their response was that to confirm that they won't be able to resolve the problem today

Gustavo C.

At first they seem great. They provide a fast quote and have someone on site immediately... my request includes a permit. The work is done and I have paid in full. The problem is getting the permit and setting the inspection. At first they make it sound easy.. I have called a few time and the answer is that someone will call me. I have been waiting 3 days for a call back. I called today and they said I might get a call today because it is after 5:30pm... so your research first and get the permit/inspection timeline in writing. I don't understand why I don't get a call from them. I should have know something was up when I got 3 quotes from this company.

Lillian R.

Exceptional service ! Mr. Hurtado and his assistants Jessica and Carly are knowledgeable, customer oriented and on time. Seth and Robert did the initial contact and where very helpful. Mr. Sparky is reliable and takes care of the customer. Thank you, Marquez Family

Rosemary F.

Worst rip off ever! Charged us $271 to change a breaker. Yes ONE breaker. Two guys for the job. Never again. They don't even acknowledge our complaint to the company.

Jessica D.

Do not call Mr. Sparky. I called them because they were supposed to be one of several quotes. Robert was the second electrician to come out to see my electrical panel. He was the third person in two days- one was the insurance inspector that told me what needed to be done- and the panel was old, but working.

After using the same scare tactics that I have seen customers leave on BBB and Yelp, I had no alternative than to use Mr. Sparky's services. They said the same thing that it was a burnt panel and it was so bad that it had to be changed immediately. I saw that panel come down. It was not as bad as they said it was. They sent me a photo of what could have been ANYONE's circuit breaker, and given their tactics I wouldn't put it past them.

Robert left that panel sparking. He stuck a screwdriver into the electrical panel and went up and down each of the breakers popping them off and on until it finally sparked. (I spoke the manager and he stands by the practice of using a screwdriver to pop them on and off repeatedly.) He did this after I told him I had one electrician come the day before and was waiting on their quote, and had another one scheduled for the next day. Robert then turned around and said that it was so bad that he suggested forgoing the time it took to get a permit. I explained that so far everyone had said there were minor issues that could be fixed now, but eventually it would need to get changed. He told me they don't know what they're talking about, that it was completely burnt- completely. It was not and had not been an issue up until Mr. Sparky touched the panel. In the condition that they left it, I was not able to get additional quotes or wait on the one from the previous day. They make you sign off on it's not their problem if they did something that puts you in danger.

They explain everything off of an iPad and you have to take their word on what you're being told. I only received a copy of the final invoice and that's because I asked for it. They did a hard check on my credit because the ""financing"" that they offer is through a third party, which was never explained. They also explained it was 0% interest for 12 months, and that I could pay around $80/month to pay it off. It is deferred interest for 12 months, and that math doesn't make any sense when they are charging $3,000 for a new electrical panel. They obfuscate the truth.

I paid DOUBLE of what was necessary. They use fear, scare tactics, and poor communication to lure you into their services.

Tina W.

Very poor experience with Mister Sparky electric
The tech arrived on time All we needed is to add an outlet in our bathroom below the existing outlet.
The quote for that was estimated at $398.75
Or $774.75 for an outlet below the counter
He then asked to see the electric panel in our apt
And strongly suggested to add a surge protector.
With a total price of $1435

Terrilyn R.

Mr. Sparky was one of the best companies to work with. I asked for a quote online and the owner called me back within 10 minutes. We set up a time for the technician to visit which was 2-6 pm and I was to receive a call 30 minutes prior. Well, Jose Stempel called at 2:15 and was in my kitchen at 2:45! Jose explained everything he was doing and why. He was very nice and courteous, and wearing shoe booties to protect our floors! Thank you thank you for sending Jose, he had the job completed in an hour. I would give you more stars than 5 if I could. Definitely would use them again if I need more work done. Ask for Jose Stempel!!

Robert S.

A overall poor experience with Mr. Sparky of Miami. My condo had a bad breaker so they tried to sell me a whole new electrical panel. The price they gave was twice the reasonable rate as listed by Angie's list and other price comparables.

I called another company and they quickly found the bad breaker and changed it with a new one. They said my panel was fine and that Mr. Sparky was trying to rip me off.

Sparkie F.

In every aspect of our project, Mister Sparky excelled. Setting an appointment was prompt and easy. Confirmation was made by email and text. The technician, Yamer, was right on time and gave us options on addressing our issues. A decision was made to replace the entire circuit panel and he got right to work and completed most of the work in one day. He returned yesterday to finish up the project. We found him professional, knowledgeable, friendly and efficient. I would certainly recommend Yamer and Mister Sparky for any electrical work.

Patrick S.

Outstanding, honest, professional service from technician Oscar Santiago and manager Brendon.