Mister Sparky First Coast

Kiana E.

Horrible experience! I was over charged for an safety inspection at $411. I found out later my county charges $250 for the safety inspection. Before the safety could be done, I was given a bill for $4800 for an service upgrade. Including $900 for smoke detectors installation. After not agreeing to their price I cancelled to use them for the inspection! To this day I have not gotten a refund for services not provided and it's been over 6 months. I spoke to Donna the GM, Brittany and most recently someone new. No help, no return calls, no refund. No service was done! I did get a safety inspection elsewhere for $250 and a service upgrade for 60% less than they quoted! Do not recommend this business to anyone! I have filed a complaint against them awaiting a response... If you are no fluent in electric, Do Not Choose this company!!!

Monika S.

I tried to DIY my ceiling fan, but got intimidated and decided to call a pro for help. Why did the friendliest staff of people reach out to me and assist? Why did they put me back together in no time flat. I'm very happy with the tech Travis's professionalism.

Kelly T.

We bought our home 5 years ago and thought that the inspection that said ""electrical updated in 2003"" was correct. We going out with a new inspection that not only did we have a house full of cloth wires we also had EXPOSED wires. Several phone calls and estimates late Mr. Sparky (and Brandon) to the rescue! They were prompt, I got a text every morning telling me they were on the way so I never answered the door in pjs! They cleaned up after themselves and finished a full day early! Those are some hard working men! Polite and considerate and a great price with guarantee. I highly recommend Mr. Sparky and will be calling them when we do more on our remodel!

Warren H.

Would never consider using this place. I called for a routine service request, they were very friendly and set up an appointment the next day "" between 11:30 and 2pm. I explained exactly what I needed and where I lived. By 2:30 the next day with no arrival I called the office where I was told they had no record of the appointment suggesting they had been having computer problems and I must have fallen thru the cracks. I then was told maybe it wasn't them that I called,"" they don't even service my area"". That was despite the fact that their website shows that they do cover my area and I was calling the exact same number my phone was telling me I called yesterday. While I was on the phone with the office I received a call from the electrician who suggested he could tell me over the phone how to do the wiring. When I balked at that he told me the charge to come out and do a diagnostic was $333 plus a $67.50 charge for the work. Despite my repeating that I needed some fairly easy wiring of a replacement fan by an electrician he insisted I needed a diagnostic. This is in spite of the fact that their website says ""free estimates"".
When I talked again to the office they were very apologetic and offered discounts but I would suggest this was a classic ""bait and switch"" and the Company should be avoided at all cost.

Erin H.

Carlos was awesome! My smoke alarm had been chirping (so I thought) and he came out and changed the batteries in all of them. It turned out that there was an old smoke alarm sitting on my bookshelf. Carlos found it and we were all set. He was great! Thanks so much!

Jeni H.

I would love to give them a great review, because the tech was the best- but I can't because the office is a nightmare. Only hire them if you don't care about ever getting a copy of your invoice and if your work doesn't need to be inspected by the city.

Jordan O.

Mr Sparky is my GO-TO electrician company! Karen ( the receptionist ) is the kindest and most helpful woman. Ive used Mr Sparky for years now and I wouldn't use anyone else! Their employees are respectful, and never leave a mess after installing all my lights/fans! They are always on time and they call me within an hour of arriving! Their prices are fair and honest. They do amazing work! When installing fans they take the time to make sure they are secure and working correctly. Without a doubt best electrical company I've ever worked with and HIGHLY recommend them to anyone.

Steve P.

We needed some ceiling lights put in and a GFI switch repaired. Frank came in and gave us a good quote and Tim came soon after and did the work. They were professional, punctual and the quote was fair. They didn't try to upsell me. It was an excellent experience.

Carol K.

I used Mr Sparky services in 2017. At that time I was satisfied with their work and professionalism. So, I went on line last week and scheduled an appointment for today 5/18/19 between 8 a.m. and 10:00 a.m. I recieved a call from their office a day or so after I scheduled the appointment. On their voicemail they said they had some questions to ask me and they would be here between 8 a.m. and 11:00 a.m. When I returned their call regarding they couldn't remember what they wanted to ask me, then gave me another time, between 8 a.m. and noon. I asked the lady to please schedule me as early as possible. She then quoted me a time between 8 a.m. and 9:00 a.m. I thanked her.
Well, a little after 9:00 this morning I called their office and the phone rolled over to an employee of theirs who was off today. She told me she would find out what happened and call me right back. I had told her it is my 60 yr birthday weekend and would appreciate not having to wait around 1/2 the day. She never called me back. At 10:15 a.m. no Mr. Sparky and no service. I cancelled my appointment.

Patricia S.

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