Mister Sparky First Coast

Barb S.

Mister Sparky is the best electrician in the Jax area. They're professional, reliable, and know their stuff. They have done multiple repairs and new installs in my home, and have done an A+ job every time.

The G.

I called to get a ceiling fan motor replaced, and I was told that they don't offer that service. Fair enough, except their web page says they do:

""Common Ceiling Fan Repair Issues
Ceiling fans are a great way to keep yourself cool during hot summer days while saving money. If you use your ceiling fan during warm days, it is important to look out for potential issues to keep it running when it matters most. No matter what problem you're facing with your ceiling fan, there's nothing our team can't handle. Mister Sparky is always available to help you with your ceiling fan issues to keep your rooms comfortable all year round.
Common ceiling fan problems our licensed electricians fix include:
The ceiling fan doesn't work at all
Fans that wobble
The light fixture that doesn't work in fan
Fan blades won't turn properly
Fans that hum
The ceiling fan that doesn't turn
Electrical upgrades""

Bottom line, if you don't offer a service, change your web page instead of wasting people's time!

John C.

Mister Sparky fixed my outdoor lighting. Mike, one of the Managers is highly experienced and has a great attitude. Even did some extra work no charge.

Hire a company like this to guarantee their work. Might not be perfect first try, but they will make it more than right without trying to steal extra money.

A good team!

Ian J.

On December 21, 2020, I had them out to inspect my range that made a bang when I turned it on. They were responsive and came right out. The tech informed us that the range had died and we would need a replacement. Before leaving he disconnected and removed the range from the kitchen and told us to call them to install it

Fast forward to March 15, 2021, after 3 months with a hot plate, the new range has been delivered. We call Mr. Sparky to come and install it. They get out quick, but note that the dispatchers cannot give you quote information. After getting a hard time from the tech about not installing appliances (ie taking it out of the box and dropping it in the hole in the countertop) I get quoted ~$200 for the install, and $400 to hook it up. Keep in mind, it is essentially the same task (in reverse) that I paid $196 three months earlier. The entire process took 30 minutes tops, total cost was $520 after the tech discounted the price because it was ""easier than expected.""

I have tried for the past two days to speak with the company about the pricing, and get someone to explain to my how the same procedure could cost three times more, but I am getting no where. I have called twice, speaking with two different people, both of whom took my information with a promise to call back, and nothing for two days.

I used Mr. Spark multiple times in my two years at my current address, but they clearly have no interest in maintaining customer relationships and their pricing is both opaque and illogical.

Robert Z.

Mixed feelings here. Called because my bathroom exhaust fan in the house we just bought doesn't vent to the outside; it vents to the attic. Read online that this is very bad and should be remedied. Called Sparky's to come look. The woman in the phone was VERY nice, professional, and helpful. We scheduled an estimate for a few days out. The two Sparky techs showed up on time and were very professional. However, they were here for less than 5 minutes, never looked in my attic, said it's fine to vent to the attic, and charged me $50 for coming out. The woman with whom I scheduled the estimate did tell me about the $50, but also added that it'd be deducted from the cost of the work when the work was over, which makes sense. I guess...if the issue was THIS simple (needing NO visual inspection of the attic and only a cursory glance at the bathroom)...seems like a wasted trip that could have been handled with a 30 second phone call. Seems like they just wanted the $50. Everybody I interacted with was professional. It just felt a little...odd.

Diana M.

Very unhappy, I feel that I was cheated. Called the office to set an appointment to replace a GFIC. Appointment time was set for between 1and 5pm. Received call at 1130, 12 minutes away. $59 trip fee and was advised this would go toward the service. FIRST he quoted $200 to replace the easily accessible GFIC. I said this was to high as I have had other electricians charge between 100 and 125. He starts to walk out then says ok, I will do it for $137. He then removes the old GFIC, installed the new , after hitting the wires causing it to arc. He then says, you have no power to these lines. Then he wants an additional $333 to find the problem. He then FOUND a broken wire at the GFIC connection. Final price for replacement of one GFIC $274. I will tell everyone I come in contact with looking for electric to not call Mr. SPARKEY. RIP OFF!!!!!!

Kiana E.

Horrible experience! I was over charged for an safety inspection at $411. I found out later my county charges $250 for the safety inspection. Before the safety could be done, I was given a bill for $4800 for an service upgrade. Including $900 for smoke detectors installation. After not agreeing to their price I cancelled to use them for the inspection! To this day I have not gotten a refund for services not provided and it's been over 6 months. I spoke to Donna the GM, Brittany and most recently someone new. No help, no return calls, no refund. No service was done! I did get a safety inspection elsewhere for $250 and a service upgrade for 60% less than they quoted! Do not recommend this business to anyone! I have filed a complaint against them awaiting a response... If you are no fluent in electric, Do Not Choose this company!!!

Monika S.

I tried to DIY my ceiling fan, but got intimidated and decided to call a pro for help. Why did the friendliest staff of people reach out to me and assist? Why did they put me back together in no time flat. I'm very happy with the tech Travis's professionalism.

Kelly T.

We bought our home 5 years ago and thought that the inspection that said ""electrical updated in 2003"" was correct. We going out with a new inspection that not only did we have a house full of cloth wires we also had EXPOSED wires. Several phone calls and estimates late Mr. Sparky (and Brandon) to the rescue! They were prompt, I got a text every morning telling me they were on the way so I never answered the door in pjs! They cleaned up after themselves and finished a full day early! Those are some hard working men! Polite and considerate and a great price with guarantee. I highly recommend Mr. Sparky and will be calling them when we do more on our remodel!

Warren H.

Would never consider using this place. I called for a routine service request, they were very friendly and set up an appointment the next day "" between 11:30 and 2pm. I explained exactly what I needed and where I lived. By 2:30 the next day with no arrival I called the office where I was told they had no record of the appointment suggesting they had been having computer problems and I must have fallen thru the cracks. I then was told maybe it wasn't them that I called,"" they don't even service my area"". That was despite the fact that their website shows that they do cover my area and I was calling the exact same number my phone was telling me I called yesterday. While I was on the phone with the office I received a call from the electrician who suggested he could tell me over the phone how to do the wiring. When I balked at that he told me the charge to come out and do a diagnostic was $333 plus a $67.50 charge for the work. Despite my repeating that I needed some fairly easy wiring of a replacement fan by an electrician he insisted I needed a diagnostic. This is in spite of the fact that their website says ""free estimates"".
When I talked again to the office they were very apologetic and offered discounts but I would suggest this was a classic ""bait and switch"" and the Company should be avoided at all cost.