Mister Sparky Electrical

Paul L.

failed to complete the permit process and failed to respond to many emails and text messages

William H.

I called your office for service on two outlets that were not working in our bathroom. Chris Madena, your trechnician came to our house to troubleshoot the two outlets that were not working. I had a broken ankle and tried helping him. I thought that your technician would be able to fix these repairs without my help. Chris, took numerous pictures of our control panel...OK - then he asked me numerous times for my help. After 4 hours and no repair had been done, Chris said he had to leave, but I should pay him for the visit... I asked him to cap off the live wires, before he left.... which he gave me an attitude comment. I was left hanging, what to do now? I realize he is no longer working for your company..However, I am out $248.00 for nothing. I thought he would come by our house the next day or call us. We did not hear from your company. t called MB Electrical and the two outlets were repaired within the hour, thanks to Mr.Billy McDonald at MB Electric Company. He was very efficiant and their charge was less than your technician charged me....when I hear your ad on the radio now, about not putting up with McLarky,....bad service..Yada, Yada and so forth.. No photo needed for this service call anymore...you got plenty from your tech, Chris.

Cassie M.

Kimmie S, it is under Jay Malakaua. Could be under Jason. Yes, it was the whole outside breaker box.

Michael H.

Minimal editorializing; will stick with the facts and let you decide.

* Electrician came out Jan 4, 2023
* Said he could not find the problem initially so he told me had to run additional diagnostics which would cost $300 (including the service fee)
* Turns out the problem could be clearly seen from a light that was out on a control panel related to my backup generator (yes - I'm kicking myself)
* Then he quotes me $1,500 to fix the problem (that is not a typo - $1,500)
* After regaining consciousness, I asked for a breakdown of parts, labor, etc.
* He said that could not be done (which is obviously ridiculous)
* Told him 'no thanks'
* Another provider came out today and fixed the problem - parts included - for $288

I've never had a more negative experience with a service provider than this.

Hussein A.

Be careful, their estimate is not free even though they tell you it's free in the phone.

to run a cable to my garage....... their estimate was $8,000 plus.

it's a spam business and they live on the estimate fe

Ron L.

We called Mr Sparky about our lights flickering. Chris came out and did a whole house inspection which he said was needed. Then said we needed all of our light switches and plug ins rewired. Not knowing anything about electricity we thought that must be the problem.
It wasn't...after nearly a $4400 bill the next day our lights still flickered.
Can't get a response back ..that was Nov 1. They took advantage of elderly on social security!!

Tammy F.

There are several locations, so I can't say which one because I'm not sure...but I want to thank Baron for his awesome professionalism when he came out to my home. He was very knowledgeable and explained a lot of things to me. Although my current issue couldn't be solved by him, he pointed me into the right direction, proper steps, and I feel safe and positive about this. He even came to my door with his own shoe covers, although I had some waiting for him. This really impressed me. Thank you Baron, at Mister Sparky Electrical...Happy Holidays!!!

Elijah B.

SUPER OVER PRICED! we installed 2 ceiling fans for $900 I could've gotten electrocuted and gone to the hospital for cheaper than that.

Kendall W.

Mister Sparky rescheduled my appointment because they had calls from other customers without power from the storm over night. Guess what, I have the same problem. I live in the neighborhood with the power issues also. When I asked if they would keep my appointment they said they might get me in Thursday...? I had an appointment I have an outage they scheduled another customer my appointment because they assumed their issue was worse without talking to me. Then they said they couldn't dare reschedule the other customer...please help me understand. Then the supervisor wouldn't take my call and said they'd call me back...im still waiting.

Kristy O.

UPDATE: Owners contacted me and noted that the issue was invoiced incorrectly, made corrections and sent me a new invoice for my leak damage. They are coming out next week to make some revisions to my electrical system. I give them an A for effort so far. Hopefully, things will work out.
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ORIGINAL POST:
Mister Sparky came out to tell me if the wires in a particular room were OK after a leak. He diagnosed a long list of things that would cost over 6K to repair....probably more like 7K...it was extreme. These items were not near the leak. Also, I was charged for a service that was not done according to receipt. I had an inspection and the invoice said something else, which I hope wasn't more expensive than it should have been. It said a ""panel rejuvenation."" Also, they charge an estimation fee. In total, his visit was $407. I called the office to get a corrected receipt for my insurance claim and they never returned the call. If I follow up on the recommendations, I will not use this company.

Their representative was very polite and punctual. According to the list of needed repairs, I can assume he was thorough. He just wasn't completing what I had called him for and instead came up with an extremely inflated repair list. At the end, they have you complete a satisfaction survey right in front of the guy...rather uncomfortable...like you are going to say something bad right in front of him. I was ready for him to leave...anything to get him out the door.