Mister Sparky Electrical

Joy C.

I was just going through paperwork and pulled out my bill from this company. I had one light switch that was not functioning properly. The SALESGUY/ELECTRICIAN that came out said he had to conduct a full inspection. My house was around 10 years old at the time so not old. He came up with a page full of recommendations of work that his company needed to perform. Recommended work: $5896. Mind you I called for one light switch. I ended up paying $341 that day for this switch and his inspection. I never knew the inspection was a charge and would be so much. He took forever to do this inspection. It was a horrible/stressful experience. I couldn't wait for this Mister Sparky employee to get out of my house. So BEWARE! They will swindle you.

Cliff B.

Starting from a nominal rating of 3, I give a plus 2 for the electrician who arrived, on time, and was knowledgable, efficient, and professional. That's a 5 star rating. He did the job, advised me of some other electrical work I should consider attending to, and left. Cudos to Leonard. Thanks man.

Shortly after I got a call from Mr Sparky's office asking if I was satisfied with the service. ""Yes, very"" I said. I thought that to be great customer service. Then I was requested to write a review here on Yelp. I can't help but wonder if that same request would have been made had I stated that I was *not* happy with the service. Minus 2 for possibly attempting to stack the reviews deck on Yelp. That renders my review to a 3. People make decisions based, in part, on these reviews.

Any feedback from others who did *not* like the service, got a customer service call and informed them of dissatisfaction, and yet was still asked to post a (likely negative) review? If so, if some unhappy customers were, in that case, requested to write a review, then my rating of Mr. Sparky will rocket to a strong 5. I hope that is the case, and if so, will happily amend this review.

Maelia D.

I don't know anything about electricity and bought a place with lots of issues. The folks at Mister Sparky were wonderful. SUPER clean, organized and professional. As a woman getting lots of work done in her house (alone) I felt completely comfortable. The guys were so friendly, on time, and got things done quickly. They explained things to me so that I could understand them as well as the costs. They went beyond what I had requested based on what they saw. I would highly recommend them and i will definitely use them again.

Mandy L.

I'm giving the service 4-stars, not due to the work, but because of the price. I would rate them 5/5 for the work done. The techs were very professional and did an excellent job (although they did leave some trash behind in a trash bag) and there was no drywall damage. They were friendly and explained all of the work they were doing. The price was a bit much. I had a bathroom vanity light installed and a recessed light installed which cost about $750. Plus I had to pay to have them come and provide an estimate for the work (they did not do an inspection of my house like another reviewer stated). Because of the price, I likely won't use the service again. However, if you can afford it, they do an excellent job.

Dave W.

You need to read this before you use Mr. Sparky, or ANY service company! I'm an electrician with 28 years of industrial experience, and I have never seen such arrogance and predatory tactics in play as what I'm about to describe to you.

So, I'm out of the country in November working offshore oil & gas. My wife texts me that our gable attic fan is making a loud noise. The fan was replaced by me 10 years ago and sounding like failed bearings, I text her back to go find the circuit breaker and turn it off before it shorts out and causes a fire. I then give her detailed instructions on how to go to Lowe's and buy a new fan for about $120, and get quotes from local electrical companies to have it replaced. At most I would be looking at about $350 to have this done. Wife texts back that the breaker is off, I breathe a bit easier, family safe.

Fast forward two weeks. I return home and after a few days decide to investigate the fan issue. I was then informed by my wife she had already taken my advice and had it replaced...by Mr. Sparky...cost $1,099.00. Well, I flew off the handle and demanded quotes from the other electrical companies,etc... I finally calmed down and determined she had did the best she could with her limited technical knowledge.

I then called Mr. Sparky and asked for a firm price quote for the replacement of a gable attic fan...(lock out the breaker, 4 mount bolts and three wire nuts, humping the new and old fans to/from the attic, driving to/from location, about two hours of work)...the ""polite"" young lady taking my call informed me that ""it was not their policy to give price quotes and each technician charged what they felt needed to be charged as all electrical jobs were deemed different"". I then proceeded to give her a ""polite ear full"" and ""politely"" terminated the call.

Folks, you need to call around and get several firm labor quotes from local reputable companies, you need to do a bit of price checking on parts at your local hardware stores or online to get an idea of what the price of new parts should cost. Beware of bait and switch tactics...and of course...them selling you a bunch of over priced crap you do not need once onsite.

Mr. Sparky's technician, ""Tommy"", just took advantage of a non-technical person and overcharged my wife about $700, that's the same as going to my attorney for three hours or me going offshore for an entire day! We all know electricians do not earn $350 per hour unless they're crooks! Well, off to the BBB website!

Stacy M.

Wow...Rip off. Super expensive and they won't give you any idea how much it will be until they come out. Then they charge a service charge for being here 5 minutes. I would suggest you shop around and do not call Mr. Sparky!!

Vanessa B.

NOTE: This rating is not based on the work.

FYI - There is a service fee to get a price on the work to be done. Meaning BEFORE they even start working you will be paying them to give you a 30 point inspection on your home (even if you don't want that) and then they will quote you. No free estimates here people!

Melissa R.

Had a GFI outlet than needed replacing for an outdoor fountain. Called Friday morning and an electrician was out around noon- and they called to say he was on the way. Good customer service, polite schedulers and nice/quick service. Only thing may have been the set price. $238 to come out and replace the GFI unit which took all of 10minutes.

Steve O.

Jeremy was on time and very thorough. He identified our problem and took all the necessary steps to fix them.

Raim R.

Was very happy with Mister Sparky. Yovani was professional and did an excellent job of installing our ceiling fan to our patio. They don't charge per hour but rather per job. They will also tell you exactly how much things are going to cost up front. So this means no surprises at the end. I would recommend to friends and would have them back.