Milestone Garage Door Repair

Tricia A.

Definitely 0 stars needed. Grossly tried to over charge, but was caught in the act and cancelled right away. Lost a customer. Will NEVER use them again!

Oliver R.

My wife called milestone electric to come to the house. They quoted her $79 service fee. Without even looking at the problem they told her it was diagnosed as a moderate case then they wanted to charge her $550. Fortunately I walked in at this time and started questioning what was going on. They told me the $79 fee didn't cover any time on the job or any diagnostics. This red flag should have lead me to end the conversation. They had a very slick sales pitch book and the service manager was called and put on speakerphone. Clearly the service manager is a train salesman trying to convince us to pay $550 on what ended up being a bad receptacle that took all of 10 minutes to fix. Against my better judgement I eventually agreed to $277, which is obviously egregious for what the issue was. In hindsight I should have asked him leave immediately and called a legitimate electrician who wasn't going to try to sell me on a monthly service plan. Stay away.

Jpcord R.

I had slow draining kitchen drain so I call Milestone. They came out and ran a cleaner through the drain line for $99. The tech said that to keep the drain clean I need to buy Bio Smart. He said to use it once a month to eat the grease away. After three months, and using the Bio Smart the drain became blocked again. I called Milestone and a Bob Turner told me that the tech had given me the wrong info on the Bio Smart and that he would refund the price for the Bio Smart which was $99. That was two months ago and I have not received any money from Milestone. I would not recommend them to anybody.

John M.

Had a Gas leak . Called Milestone and they quoted $3000.00 to replace a 6 ft section of iron gas pipe. CLASSIC PLUMBING in Plano did the job for $460.00. Enough said!!

Lorrie K.

Milestone called me re: yelp review. They claim Cameron has 10,000 hours of training. If that is true, they've been training that kid since he was 16. If that is true (far be it from me to question such a Christian enterprise ) they are not getting great results from 5 years of dedicated training. Odd. The whole point of the call seemed to be to question my ""perception"" of the service call experience and to get me to remove or modify my review. Listen, Milestone, my review was a honest effort to share my experience with others. If you want to refund the service call fee, I think that would be appropriate. But I won't lie for you. Have a great day!

Jerry W.

Milestone HVAC just left...The service tech, Matt, seemed to know what he was doing, but when I was quoted $514 for a $20 capacitor that takes all of 5 minutes to install, I said no thanks. He seemed more interested in selling me a new unit, than really fixing mine. I'll install the $20 part tomorrow. What a rip-off. He seemed bothered by my resistance to being raked over the coals, so he left in a not so good mood.

By the way, I know it costs money to outfit a van, and to pay a worker, so I would have agreed to $100...but $500 for a capacitor is attempted robbery. No thank you. I'll stick with my local guys who charge what things really cost in the real world. In case your curious, it's Lucas HVAC.

P M.

Milestone is a company that has no problem overcharging people! I have a rental property with a stove that needed an element changed. It was hard wired to the wall & due to code change needed to have a plug installed in the wall and a ""whip"" (cord) attached to the stove so it could be plugged in. Before the warranty work could be done by another company, I was told I needed to call a certified electrician & bring it up to code. I called Milestone and scheduled a time to meet at the property. I was told that it would cost $250 to do the plug & $250 to attach the cord to the stove. I thought surely they meant $250 for the whole job because all the wiring was run & they only needed to cut the cord, put an outlet on one end and a plug on the other end. After a heated phone conversation with the manager, he was able to reduce it from $500 to $460! They knew I had a tenant without a stove for over a week & I needed to get it done. I had no choice and paid it but told them I would NEVER use them again! After the fact I discussed this with several electricians & they confirmed they charged about twice what the job was worth! I now see this as a common theme in the reviews posted here as well!

Keith T.

I had a 3 year old water hear that lost the pilot flame. Turns out that during recent construction, the gas line was accidentally turned off, my bad for nor realizing it, but I don't fool around with gas. I called Mile Stone due to their yelp reviews. Guys showed up on time, professional and assessed the problem quickly. I was charged $110.00 plus a ""TFS"" charge of $19.75,plus the $79.00 dispatch fee for the technician to half twist a gas knob, total bill was $208.75 that's OUTRAGEOUS! While I thought the service guys were ok, it was all about the money. I won't be back...still looking for a plumber.

Jessica H.

99 dollars for some guy to take an hour to quote me new ac prices that are higher than all competitors.

I made the misfortune to text to speak to someone instead of calling. I get a reply thats two paragraphs long filled with self hyping spiel. I clicked on the last paragraph and used the view all (because thats how much nonsense they respond with) completely missing at the very bottom of the first long text filled with usele info of how great their company is that their quotes are not free like everyone elses are. So i just got screwed and paid 99 for nothing.

Service guy who was a manager didnt care. But that is fine. Wont use them and will tell everyone in neighborhood not to either.

Shannon N.

Always great! Have used them for electrical work and alarm system! On time and very professional!
Will use again. Highly recommend!