Milestone Electrical Services

william a.

I received a cold call for a free HVAC cleaning. They were in my attic for 3 hours, and came down with $13000 in needed repairs. I got a second opinion and only needed one minor repair for $27.

Zack G.

I needed a kitchen faucet replaced, seemed like simple job to me and I thought it might cost 100 to 200 dollars, 300 tops. They had a technician in my neighborhood on another service call and he arrived in about 15 minutes. Punctual! He gave me an estimate of nearly 500.00 for a 20-30 minute job. As John McEnroe used to say ""You've got to kidding"". And i had already purchased a faucet I liked so that was just labor. They will never get my business!

Peachie B.

The first guy they sent out used a plunger and backed up the toilet into the shower sink and the tub in the other bathroom. Then he told me he'd have to have them send someone else out the next day. I had explained the issue in great detail and they didn't send someone with the proper equipment. I was very upset. Today Juan Velazquez came out. He was kind and explained that he might not be able to clear the clog and he said he would provide me with pictures of the pipe in case there would be major repairs needed. But he also attempted to snake the pipe on the roof. He managed to clear the clog. He is without doubt someone I would call again if I have issues. He gets the 5 stars, but the dispatch folks wouldn't get any for sending the first guy.

Thanks Juan Velazquez, you are the best.

Georgia M

Ashley W.

My upstairs AC would run nonstop just to stay at 72F. Milestone quoted me $45,480 to fix the ducts, apply a radiant barrier, add insulation. The outside unit was 14 years old, the inside attic units was 1.5 years old. I bought $12 HVAC tape on Amazon, within minutes it was was 68F upstairs and frigid downstairs. They told me because the ducts are not configured correctly for the attic furnace it would burn out in in 8 or 9 years. I said for that price, I'll just buy another one. Then of course I bought the tape because there were some sealant issues, problem solved and saved myself 45K. So all I lost was the $100 inspection fee, small potatoes.

Gloria B.

I called Milestone today to ask what it would cost to replace a breaker. They transferred me to someone that reads a script to me. I told her good job reading it, it was immediately a turn-off! I asked her if she could give me an estimate. She said no. She said they need to come out to look at the breaker and to look will cost $99.00. I said It was a breaker just to change the size.
Again we have to come out and look and then we will tell you.
It's not like something that could be complicated or something else might be needed or we don't know what's wrong....it was just to put a different size breaker in...that's all. After reading the comments here I will never use Milestone again!
The last time they came out they sent out 2 guys who looked like teenagers and they couldn't figure out the wiring..I kept telling them to check out my light switch and they just ignored me..(I'm just a girl), they must have looked for the problem for 3 hours, I finally said I want someone that is much more experienced. They finally left and said they would send someone else.
The next day someone else came and I told him what I thought it might be and by golly, I was right.... wasted 2 days of my time!!
If they were free I would not ever call them again. They don't deserve even a 1 star review! ZERO

Mike C.

$500 to change one breaker? Yep!

We had a client that needed a circuit breaker switched out in the main panel. They had a 60 amp breaker and the new buyer asked for a 50 amp breaker per the inspection. This is an easy job. The normal cost is $100-$200 for this. Milestone came out, knew they had the seller over a barrel since it needed to be done before closing. They charged her $500 to switch out a breaker.

Today we called and asked how much this would cost. They could not give us a price. How crazy is this? They want to come out in person to take advantage of you.

When pressed as to why it cost so much, the tech mumbled something about they had a lot of advertisements to pay for.

We had them come to our home to put in a new GFCI outside and they charged us $600 for this simple job. No more. We are done.

We will be sure to let other Realtors know about our experiences. They will get no more referrals from us.

James M.

They worked on 2 of our houses and did a poor job of
explaining their estimates, we feel like we were taken advantage
of since we are senior citizens. All talk and image and no
professionalism.






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Rich E.

Absolutely terrible. I asked them to come out for routine electrical repairs (car charger and light fixture replacement) and they wanted $7,400 as their ""fix it all fix it right"" bid. Absolute rip-off artists. NEVER hire them.

Larry M.

David Lazano is a poor plumbing manager. The Milestone plumbers are great but if David has to get involved it will not go well for the customer. I asked Nate Montgomery, who did a great job on my main leak near the meter, to replace some pvc pipe fitting near my pool pump, which the Milestone electricians had wired up for me. David first didn't want to do it, then agreed and for a price around $350-$400 on Thursday. On Monday, the day we agreed the work would be done the price had jumped to almost $1,000. Milestone didn't do the work, I went with someone more reasonable. Milestone does great work unless you need input from David. I don't understand why they can work on my irrigation lines but not my pool plumbing.

Jon Randolph A.

Our air conditioning went out a week ago and Milestone has been out to my home three times and still hasn't fixed it. They even promised to give us window units till the problem is fixed and they broke that promise. Horrible, horrible customer service. Finally got fed up with them and canceled anything and everything I was paying them for. They are professional looters and a scam business. Never will use them again and will ACTIVELY dissuade anyone from using them for anything. Reporting them to the Better Business Bureau and any other agency that will help prevent anyone else from using them.