Mighty Mike's Plumbing, Electrical & HVAC

Elia B.

The reviews on google were almost 5 stars.
I give them 10.
They were great! Showed up same day, polite, fast, knew exactly what needed to be done, fair price.
They fixed what was broken instead of trying to sell me a new hot water heater like the other plumbing company.
Definitely will call them again.

Omar C.

I have been a loyal customer for many years. All their skilled plumbing and electrical technicians have been extremely talented, courteous, patient and customer service oriented.
My latest issue has been with my NuGen water softener which Mike's installed 7-years ago. The unit is not softening the water as it's supposed to. The plumbing team has come out over 5 times to troubleshoot with the help of NuGen tech support. The Mike's techs know what the issue is but NuGen will not warranty the resin media without running dozens of troubleshooting steps. The Mike's techs have been nothing but professional and helpful throughout the exhausting troubleshooting process. This past Saturday, I was expecting them to come replace the brine tank. I received a call from their main number but was not able to answer the call when it came in. I immediately called back and Ida answered my call. I informed her that I had missed a call from them but she insisted that they had not called me. I asked her if I was Calling Mike's P & E and she said yes. Again, I told her I had received a call from this number and she insisted they hadn't called but it may have been a technician that called to inform me they were on their way. She sounded bothered by my call. I know what good customer service sounds like and this exchange was not pleasant. Especially towards a customer who has spent thousands of dollars at this company over the yesrs. I would recommend that Ida either get more customer service training or stops answering the phone and dealing with customers if she's bothered or thinks she's too busy to be pleasant and courteous. It is obvious that all of Mike's P&E technicians are highly trained and competent. But Ida, a person who has a somewhat simple job does a terrible job of making their customers seem valued. I was very disappointed with Mike's yesterday. The technicians showed up on time and did an excellent job, as usual.

Mary H.

The workers are the best. They know what they're doing and do an awesome job. Very friendly and always on time. They have qualified people to do any job you need done.

Robert B.

Purchased there home protection plan. They took my money and then you make an appointment ti get the inspections and they can't give you a time when they'll show up. Very disappointing. Once they get your money your an after though. Plus they are very expensive. Money down the drain.

Juan C.

Bad experience. A ripping off customer kind of gig. There techs are ok just the company charges so much. I live in RGV area and as soon as I left the tech was asking my wife for her number. That really pisses me off coming from an ex Marine. They are semi professonal at what they say not do. DO NOT HIRE THEM. Look it up at youtube its free. Learn alittle bit of AC trust me people it will save you alot of money especially from crooks like MIKES. We have called them over 4 times so we had 2 WEEKS OF WARRANTY and still got charged. Get the hell out of here MIKES. Hope your scamming days are over and you get sued.

Nancy-Darrill B.

Charged $820 for a pressure test and for replacing a couple sections of galvanized gas pipe seems very expensive to me when the the pipe is a little over $7 a section.

Kay C.

Great customer service! Love how everyone is so friendly and love the upfront pricing!

Carl P.

Mike's Plumbing was recommended to me twice, once by Faris Plumbing and the next time was from my daughter that just lives down the road from me by 3 and 1/2 miles. Both times we had to get them a credit card number and both appointments ""on the day of"" were cancelled because ""they do not service the McCook area that I live in"". Then why did the service my daughter's home just 4 months ago! I do not recommend Mike's Plumbing to anyone that lives within their area of service, because you can
not depend on them. The first service call was scheduled more that a week later and the next was to be the next day. My advice to seek out better rated companies.

Diane I.

Called & made appointment for the next business day. This company does not provide a detail bill. Your bill is just the TOTAL AMOUNT. The tech, KRIS, Journey Foreman, quoted me some prices & I went with the lowest, of course. I called the office to see about bill details. I was told that I was charged for a ""maintence plan"" which I specifically asked Kris if there was a charge and/or a monthly fee. He told me, NO & NO! Two things I detest in a human being is a LIAR & A THIEF!! RECORD your conversations with their techs as they will tell you they never said what you were told. I wasn't given a maintence contact & was told I have a year with Mikes & a 6yr pro-rated warranty with Rheem on my hot water heater. Their LABOR WAS A LOT MORE THAN THE TOTAL COST OF THE 40 gal HOT WATER HEATER. Service call is $50

Tina C.

If I could rate this company any lower, I would. I made an appointment to have a plumber look at my sink drain and pipes to make sure everything was good to install a garbage disposal and dishwasher. I made the appointment a week and a half earlier. THE DAY OF THE APPOINTMENT, they call me to say they wouldn't be honoring the appointment because they weren't actually installing the equipment. They never mentioned there was an issue and they gave us no time to find another plumber before the equipment was to be installed. Low class company..never again