Masters Generator and Electrical Service

S K.

I came to visit my mother in law and found that she was having some electrical issues. Called Masters and they had two techs come out and check the electrical work that same day. The techs told me the sensors on the lights went bad so they replaced both units. The total cost was $530 which I thought was a little pricey, but overall it was worth it to get the issue inspected and fixed the same day. Ray and Ralph were incredibly friendly and professional and I would gladly recommend this company to others.

Watson M.

Ralph and Ray did an excellent job getting an old panel replaced, bring my grounding up to code, and installing a Tesla charger (outside in pouring rain). Price was much more competitive than 3 other companies I talked to. They were super polite and knowledgeable about any questions I had. Highly recommend Gerald and his team!

Melinda L.

I've had a few services over the past year after moving into a new home. Masters installed a chandelier, a ceiling fan and a few light fixtures, and recently completed a generator installation. After a storm caused a power outage, I found out it gets VERY dark in my tiny cul de sac so I started searching for generators. I shopped around and got the most patient advice, a fantastic price, and a generator installation date within a much shorter time frame than I anticipated.

Gerald explained what size generator would best meet my needs. Particularly during the pandemic, I am often working from home and didn't want to have to choose what appliances or systems would run during a power outage. If I'm investing, might as well make it all the way worth it, right? Anyway, I decided on a 22kw model and although I wouldn't admit it under oath, I want a power outage. Just kidding!!! I got to see what would happen when Christian went through the post installation testing. He turned off the power and the generator kicked on. He walked me through the operation and handed me my keys and a heaping helping of peace of mind.

I would hire Masters again in a heartbeat.

Linley D.

I needed someone to install a light fixture and they were able to have someone here to install in within a couple hours. They were very helpful and the light looks great.

Emmett H.

Gerald came out on a Thursday to give me an estimate on installing the generator I purchased from Costco. While they were not the cheapest estimate, The range of estimates I received from other larger electrical shops were much higher. He offered a turn-key proposal that was reasonable. I could tell that he had done a number of installation jobs before.
He and his team were back out the next Tuesday to do the job. They finished when they said they would. The power to my home was only off for a short period of time.
I have not had to use the generator due to a power outage yet, but I am happy to have it just in case...

Kam K.

I wanted to get some electrical work done so i sent out some feelers through Yelp. Masters sent someone out same day which i appreciated. The technician arrived and was very pleasant. I showed him what i wanted done and he told me the cost of $625. It's been a while since i have had to have electrical work done, so i was surprised at the cost and told him i thought it would cost between $300 to $400 and he started laughing and started to leave. I don't think it is right to laugh at someone for their lack of information. But that's ok. I have the last word as who i give my money to. In this case not him. It pays to be professional and respect people.

Candice F.

They came right out and diagnosed our issues in our community clubhouse. We would use them again.

Sonya M.

I used this company recently to replace and upgrade an existing ceiling fan. I rate them 5 stars across the board for - prompt communication, timeliness, expertise and quality of service.

First, I sent an inquiry on a Saturday, not really expecting a response until Monday assuming the regular business window/schedule of Mon- Fri. I actually got a response within minutes and I was able to get a quote based on the job and promptly schedule the service for the following week.

Gerald was at my home right on time, right tools, expertise and made recommendations based on the ceiling fan that I had for the installation. He was patient and answered all of my questions, all around a nice and professional person.

He completed the job seamlessly in what I thought was a reasonable amount of time given all of the pieces in the box. :) He tested the function from the wall and remote and everything was all good. The fan looks awesome.

I am completely happy with my experience in using this company and plan to consider them for future electrical work. I would definitely recommend.

Natalie M.

We used this company 3 years ago with excellent results. So recently we hired Masters Generator and Electrical to do some additional electrical work in our backyard. They did an outstanding job as usual, were prompt and courteous along with a very fair price.

I would recommend me them again and again! Thank you for great service.

Savannah L.

Stay FAR away. We hired Gerald and his team to reinstall a ceiling fan for us. Pretty simple. Unfortunately, during the process, his technician Mike ended up breaking the fan completely - even saying out loud ""whoops, I just broke it"" before leaving our home with no solution. Upon reaching out to Gerald, he informed me that he was ""doing us a favor"" by not charging us for the ""service"" and he would not be compensating us for the broken item. Interesting. I let Gerald know I would be writing this honest review, and I can imagine he will respond claiming the fan was ""broken before they arrived"". Fortunately, I have photos to show that is untrue. If you are looking for a certified team of professionals, choose literally ANYONE other than Masters Electrical Service.

As a side bar - we hired them off of Thumbtack and one hour after I called and spoke my concerns to Gerald, they removed the job from the account so that we were unable to leave a review on Thumbtack - yikes. You only do that if you know you've done something wrong. Shady - just like this business : )