Mark Snyder Electric

Drew S.

Initially, my first contact with David was okay. Fairly responsive and gave a thorough in person quote of a project where I needed to power and lighting added to a room. When I tried to set up a date for the job. There was no response. Found a professional electric company that completed the job in one day and saved some money as the Mark Snyder Electric quote was higher.

Gerry B.

We contacted Snyder Electric for two projects. One was to inquire about adding batteries to our solar system. The other was to add a transfer switch to our electric panel so we could connect our generator in case of a power failure. After several phone calls and emails, Mark finally got back to us. After some discussion we decided to wait on adding batteries. Mark told us to send pictures of our panel to him and he said he would get back to us. We sent all the requested pictures.

After several ""weeks"" of phone calls and emails-he never did. I spoke to Molly on four occasions and each time she assured me that Mark would get back to me. He never did. If this is the quality of their service-follow ups etc. I would be reluctant to hire this company for a project of any size. Maybe that's why they never got back to me. The transfer switch job was not big enough for them.

Email M.

At first, I though I'd found my 'forever go to' electrical service. I spoke to David and he was very knowledgable, providing an evaluation of what needed to be accomplished through texted photos and phone conversations. Then, it took weeks to get a cost quote. Once the quote came it took several more weeks to get a scheduled appointment. Then on the appointment date, they never showed up. I waited, and waited, then called them and they didn't even have me on their schedule (and they are the ones that gave me the appointment day and time). I could go on, however no need. It doesn't matter how much experience and knowledge a business can provide, if they have no customer service acumen and they don't follow through.....

Dave P.

At about midnight on Christmas Eve our property management firm was looking for an after-hours electrician after exhausting our current list of vendors. Mark Snyder promptly replied, set an appointment for Christmas morning, arrived on time, was professional and courteous to our tenant, provided photos of the repair, and followed up with a detailed invoice at a very reasonable cost. For a property manager, it doesn't get much better than that!

Nancy T.

Service man came out and was very informative and did good work on what he could do at the time. Made a list of the rest of the work to be done and we paid him. About a week later I talked to their office and sent some pictures to help with their estimate and that the owner was working on our solar system problem and would get back to me. Our solar was the main reason we called them out. I called and left a message twice and never heard back. Even a call to say they couldn't do the work would have been nice.

David L.

Thanks Mark Snyder Electric. They installed a new circuit through my attic from front to back of my house. Everyone involved from phone call to completion was very professional. Foreman and crew made my project a successful. I would recommend Mark Snyder Electric for Your electrical needs. Thanks David

Suzanne K.

Updated review...

After a few communication problems, the boss took over and fixed everything. Thank goodness for him!

Senior electrician came out, was very knowledgeable. Fixed 2 problems easily enough. Didn't try to upsell.
They aren't the cheapest but you definitely get what you pay for when it comes to paying for existing and knowledge.!

Payment was quick and easy. Over the phone with credit card. Took less than 45 seconds! Happy customer!

Id definitely use them again.. Not sure if they would come see me so was the customer from hell.

Brian T.

Mark reached out to me but I decided to use David with Sonlight Electric. Maybe another time

Darrell R.

I was very disappointed with the billing that was done by this company. I have never heard of billing the customer for loading up the truck and drive time to the job site (This was an hour and 25 minutes at $90 dollars an hour). I was also charged an hour for a write up of the bill for tax purposes (which I did not ask for). I feel that I have been overcharged over $200.

I asked the owner to review the bill (by email) and I would call him the next day. I thought that there was just an honest mistake made. Everything was fine until I started to ask about the number of labor hours charged. At that point, I could no longer get a word in edgewise. I asked if I could finish talking about my concerns without being interrupted and he said no. He said that I needed to listen to him and if I didn't like it I did not need to use them again.

I did have them change where the inverter was located and fully expected to pay for that in labor and parts associated with that.

The owner did sound very knowledgeable about solar and repair.

If you choose to use this company I would make sure that you understand how they bill before agreeing to use them.

Chris M.

I am very happy with the services I received from Mark Snyder Electric. Their initial quote was more reasonable than others I received via Yelp. The technician that was sent out, David, was very knowledgeable and friendly. In about an hour he was able to fully diagnose our issue and recommend a course of action. In addition to that, he sent me the exact communication I needed to send to the power company for them to complete the fix, which was done in short order. I will be contacting again in the future for any additional needs.