Majestic Plumbing & Electric

Vipul P.

Please make sure you find out all costs before you use this service. They will nickel and dime you. The quote $110 and hour and they are here for an hour and then charge you double - trip charge, excess charge for their supplies, etc.

Shawn is the tech who came out on both occasions.

BE CAREFUL.

Miriam W.

Great customer service. Technician was very prompt and was very professional.
Ggot the job done quickly. Will use again.

David G.

OUTRAGEOUSLY HIGH PRICE QUOTE
I contacted Majestic to have outlets and 2 LCD strip fixtures installed using PVC conduit in my rental's 2 car garage.I've done exactly this in my own garage using metal conduit. The electrician told me the work would take about 3 hours - I agreed with this estimate.
For this work, I was quoted $613, if I supplied all the materials. Over $200 per hour. More than my doctor makes. More than twice the going rate, according to comparable quote requests. This is indefensible.

Gina B.

When I first contacted this company, they were responsive and on time. After 10 days, the problem returned. When I called to express my frustration, not only did they come to my home within an hour but the owner himself showed up. Customer Service at it's best! Folks, these people are not 'cheap' but I believe that you get what you pay for and customer service goes a long way! Please call Majestic for your plumbing needs!

The P.

I've been a customer for many years now and have never been disappointed. From the front office to the technicians, to the owner, everyone is professional, thorough, and honest. They've replaced a water heater (and pressure valve); garbage disposals; and installed outdoor flood lights for me and I've been happy with everything. They've even talked me through what to do when I was called away from the office because water was gushing from my property into the street. They've earned a customer for life.

Hollis B.

READ THIS BEFORE THEY STEAL $50 TO TELL GIVE YOU AN OUTRAGEOUS QUOTE.
A simple, 90 degree angle and 12 inches of pvc pipe. This was all that was needed to be replaced. The tech JOSH shows up, upon seeing what needs to be done, immediately, without looking at the pipe coming out of the wall, says he would need to go to my backyard, dig up this pipe (tear up the backyard in the process) and replace it to be on the safe side. I am an HVAC tech and understand the business of upselling, however this was ridiculous. He changed his mind when i told him my background, and asked him to actually measure how much pipe he had to work with in joining the 90 degree coupling.

He then says ""let me go out to my truck and see if I have the parts"". I wait 1 minute, follow him, he has his phone, starts to make a phone call, sees me, stops and then just paces back and forth, finally writes a quote for coupling the existing pipe to a 90 degree angle and 12 inch length of pvc.....

FOR $750 DOLLARS!!!

We told him ""no thank you"". He was gone in 10 seconds. I spoke with the accounts receivable rep, she told me this is an average quote for the scope of work in the actual picture in this review. Now they demand $50 for a bogus quote. Beware of this company, please pay attention to the bad reviews, the good ones must be friends of the owners. TERRIBLE. The next company, did the job for $225 and we are referring our whole community as a result.

jm g.

Lonnie, the owner, and Josh, the plumber, did an excellent job communicating and repairing a very complicated plumbing issue at our house. Lonnie has some of the best customer service skills I've ever experienced and it really made a difference during the stressful challenge at hand. He returned our call immediately and sent Josh right out, knowing it was a critical repair that needed to be done in a timely manner. We have used their services a few times now and can say that they are top notch!
It feels good to have a plumber we can trust!

Jasmine B.

We used Majestic to install a new bidet and add an electrical outlet for it. The technicians who came were on time, personable, and did great work! The phone team to set up the estimate was also great! Perfect experience from start to finish, and until my husband and I can become handier, we know where we'll go.

No One Particular ..

! WASTE OF TIME & MONEY. They whole day (8AM - 10PM) For A Basic Water Heater Replacement w/ a crawlspace pipe adjustment..

Planned many weeks out, tech quoted and knew before coming out for the service date and we even sent additional pictures prior to - JUST TO BE SURE FROM PAST HORRIBLE EXPERIENCES & STILL BOTCHED IT ALL UP!!

Dented up the BRAND NEW, OUT OF THE BOX, Water Heater as if it were a refurbished beer can! Even asked to help or to please ask AND EVEN DURING A COVID-19 CDC SOCIAL DISTANCING GUIDELINE CRISIS Since Clearly Y'all Aint Got Your Stuff Together To Well. Only so it can get done correctly 'hopefully' bot no, y'all F'ed it up. Excuse my letters. As the FINALLY Connected the lines, at 9:45PM were BACKWARDS and ya F'ed Everything Up AGAIN.. DUDE.. Seriously... You busted your nice pipe seams and messed everything up, again. INSANITY.

We have kids and a family to take care of and can't even properly feed them due to NO RUNNING WATER. Had some water stored for flushing and basic hand washing but had not planned for a whole day without -anything-. Wasted so many hand wipes and during a time of crises when those are worth more than gold; Absurd..

Tech was nice(ish) but am not having any part of this nonsense. Nothing personal but NO. Can understand certain scenarios occurring but we were way more than patient.

Expect a further call for the damages you have incurred.

& STILL NO HOT WATER & LEAKING PROM THE TOP.
FINDING ANOTHER PLUMBING CO..

Thanks For The EXTreeeeeeeeeeeeeeeeeeeemly
Super Professional & Knowledgeable Service
* this last bit was sarcasm, fyi.

_

Karen K.

Have used majestic for about 6 years. Always prompt and always does a great job. I trust them to pick a less expensive option, if possible.