Majestic Plumbing & Electric

Erin W.

I had a great experience with Chris from Majestic Plumbing after a leak over my water heater for several days I called Mr. Rooter. They came out 2 days after I called and immediately looked at the leak and said my water heater needs to be replaced and it would be $1300. That's it nothing about just fixing the leak... Well of course I said let me get back with you, I have to think this over.... I called Majestic and they said they would be out today later this evening... Chris showed up early that afternoon and said O we can just fix the pipe and if you haven't had any problems with the water heater then it should be fine. He fixed the pipe extremely fast and all is well! There is no more leak and nothing wrong with the water heater. Amazing work!!! Will be using them again to actually replace the water heater down the line!!!

Heather F.

The guy who came by was very nice. Gave me options. The prices were ok, standard for the industry. But anywhere he could give me discounts he did. He also went to one of my rental properties and fixed a toilet there too! He was very helpful. I think his name was Eric. I would certainly use them again.

J V.

Very thorough, professional, and solid work. We have been working with Philip Grott from Majestic and it has been a terrific experience.

Rich E.

Yesterday, I called to get someone to reattach the tank to the bowl of my toilet. I had removed the old bolts and bought new ones, but was having trouble attaching them. The dispatcher, Candice, said they couldn't come yesterday, so I made an appointment for the 1-4 pm window today. She wouldn't give me a quote on the phone but led me to believe the price for such a small job would be reasonable. Today I left work early to get home. The plumber, Andres, didn't show up within the window. When he finally arrived, he looked at the toilet and said I had simply tightened one of the bolts too much. When I asked how much it would cost for him to tighten it properly, he said it would be $395 to ""rebuild"" the inside of the toilet. I explained that I didn't need the inside of the toilet to be rebuilt, as it was working perfectly. He said, in that case, it would be $289 to connect the tank to the bowl with the new bolts that I had already purchased, and he said he could do it in 5 minutes. I asked him why it would cost so much, and he said this was the cost of his labor. In other words, he wanted to charge me $3,468 per hour for his labor - and more to reattach the 2 pieces of this toilet than it would cost to buy a brand new toilet. He refused to call his manager to ask if he could do the 5 minute job for less. I called Candice, who said she agreed this was terrible but that she had no authority to help. As I was talking to her, Andres drove away. Outrageous.

Desiree P.

Changing my low rating due to owner's helpfulness and understanding during a very stressful situation.

Molly F.

I had a HORRIBLE experience with Majestic!

The company put an offer on Angie's List: $39 for a credit toward $169 worth of services. I needed several things done at my new house, including the installation of light fixtures. The young man who came to my house told me that the company wasn't making any money off the Angie's List deal they signed up for (they've done it more than once, however), and it's clear that they recuperated their losses through the added costs of the small jobs I had them do. The technician installed two light fixtures, and, as a separate job, attached wires from a light-outlet box to a dimmer switch I had already purchased.

But here's the rub: The guy charged me an ADDITIONAL $230 for this service! So, they're telling me that the cost for installing two light fixtures (""as is"") and a dimmer (""as is"") was $399 (the $169 credit I allegedly got, PLUS $230)? THAT IS OUTRAGEOUS, ESPECIALLY since they ALSO currently have on Angie's List a deal that you can have two light fixtures installed for $119 (normally, they say, $132)!

I GOT RIPPED OFF!!!!!!!!!!!!!!!!!!!!!!!! Note: I would've had them do more work but the pricing was so outrageous I only had them do the jobs that I considered most important at the time -- and because I didn't want to spend over $500!

Never again, Majestic, you asswipes!!

Daniel B.

My realtor recommended Majestic Plumbing. These guys got the job done and fast.

My tenant had a clogged toilet. After both of us tried to clear the clog with no success, I contacted my realtor to see if she had any recommendations. The last plumbing company I used, Atlanta Plumbing Plus, had closed (https://www.yelp.com/biz/atlanta-plumbing-plus-norcross) so I was looking for a new plumber.

I called Majestic on a Sunday morning around 10:30 AM. A lady answered the phone, took down my information, and told me someone would be in touch. About 5 minutes later, Alan called me. I think Alan is the owner; if not, one of the managers. He told me he could have someone on-site within 1-2 hours which I thought was great.

I described to Alan the situation and he quoted me $185 to use an auger plus $95 for the Sunday/emergency trip fee. Any other day, there wouldn't have been the $95 fee. This was his initial quote, but the final diagnosis would be made by the plumber dispatched on-site. It was possible I needed a new toilet. Fortunately, I didn't.

I told Alan to tell his plumber to call me when he was 10 minutes away. That way, I could meet the plumber at the property. Harold, the plumber, called me at 11:30 AM to tell me he was 10 minutes away. I thought that was quick. Harold assessed the problem (checked the bathroom sink and tub for backups as well) and determined an auger was indeed what was needed.

He went to his truck, wrote up a bill, grabbed his auger, and went to work. It only took him a minute or two to clear the clog with his hand-cranked auger. The job was done by 12:00 PM, only 1.5 hours after my initial call to Majestic. I'm not sure where Harold was coming from, but I met him at my rental property in Midtown. I loved how fast and efficient these guys were.

I paid with credit card. There was a 3% fee for paying with credit card, so my total came out to $288.40. It wasn't cheap, but it was also a Sunday. I don't know how these guys' prices compare to the competition, but I was happy with the end result which is what really matters. Problem solved. Thanks, Majestic.

By the way, Harold sent me a handwritten thank you card in the mail after his visit. I thought that was a nice touch.

Carole B.

Majestic Plumbing came to repair two vanity faucets leaking. Was here for 2 hours, replaced washers and silicone around the two faucets. Never gave a quote on the repair before he started. our bill was $282. Statement wasn't itemized to show labor and materials. I could have purchased 2 new faucets. And to top it all off, their work is not warranted!
We have used Majestic for electrical work in the past and never thought this would happen.
Don't use this company

Cory F.

Majestic Plumbing is an excellent place to call and get the job done! They kept up to date with me and let me know exactly when the plumber was on his way. Good and challenging price versus the other local locations I priced in the Marietta area.

Trevor K.

Majestic was great. Dustin helped replace wall switches into smart switches. He was very knowledgeable and on-time with a call ahead. I would recommend to anyone who needs electric work at fair prices.