Mac 5 Services

Clarice A.

Always on time and reliable:) I appreciate the detailed explanations!
Thank You Mac 5 Team.

Edna Y.

On October 21st they came to check my AC unit. I was informed I have a Freon leak.
I opted to refill to see if the leak would seal with the leak seal UV dye.
George informed me there really is no way to check diagnostic of an AC unit. If the Presher is low, it means there is a leak. He put in the sealer with dye, then filled the freon. The total bill $1072.55

$355.30 for the freon, $717.25 for the leak seal with UV dye. On the 22nd I found out the UV dye costs under $20.00. I called and spoke with Jason the manager. And asked him why they charged so much for the UV dye. He stated that is the going rate. And the bulk of the bill is always the freon. [ Yet the freon was half the price of the UV dye] And putting that in is very technical. It took 5-15 sec. After he hooked it up. I also asked him why it wasn't explained to me that a diagnostic can be done on AC's. He stated that there was a diagnostics run on my machine he had a picture of it in the report. He stated that a lot of the technicians don't explain to consumer because it is technical, and we wouldn't understand.

So in their eyes they can charge whatever they want. [the government needs to look into this. Clearly, they are price gouging].

Ricardo W.

Excellent technical knowledge, great sales skills and work ethics. I highly recommend him.

Angel S.

Contacted me 30-45 minutes before arrival via text then a phone call. Sent me the estimates very quickly after meeting us. Very knowledgeable and helpful with everything.

Little Wing W.

Carlos is always very professional, knowledgeable in his trade and very nice to work with, which is becoming rare these days.

I highly recommend Mac 5 Services!

They installed a new air conditioning unit at a very fair price and corrected electrical outlets in my home.

Eric H.

This company has always delivered on high-quality professional service. Their service providers arrive exactly when they say they will and provide the most cost-effective way back to the most comfortable way! Please use this company if you're looking for heating cooling electrical, plumbing, etc.

Richard

they were on time and fixed the problem. I was not to happy with the cost. I will rate that with cost of current costs. They were somewhat clean but we had to have our cleaning services do the floor and toilet cleaned to remove stains.

Michael T.

Quick to respond! Got the job done right! They replaced a pressure water regulator and I now have great pressure back to the house. Their price was reasonable..

Cale K.

I have had this service for the last 2 years. They SUCK...

I had my annual service done and everything was great as the tech told me. Fast forward 48 hours my system shut down. I called MAC 5 out because I did have a service plan. They told me I lost 3lbs of gas in that time frame, so they offered me a deal to add dye to see where the leak was and the additional 3lbs of gas that was there before the technician went to work. I said give it to me because obviously if you 3 lbs of gas that is a major problem. Fast forward to today...the persons is no longer employed with Mac 5 and they took my money on what they caused. Manager told me I would be reimbursed if they were not able to sublease their techs problem. They didn't and this is by and away a company I will never promote nor give another dime of my money. Brevard residents beware...not a local company.

Lavasia O.

The electrician was very friendly and efficient. He installed everything and helped me adjust everything to my liking. I would use the service again. The 4 stars is because he left my attic door dirty and I asked him to clean it off and I think her forgot.