Lovotti

Laci M.

Lovotti takes care of our business and personal heating and air maintenance and electrical, refrigeration and plumbing. They installed two a/c units at our business in the dead of Summer and got us cool again quickly. They respond quickly and get the job done efficiently and affordably. We love supporting a family owned and operated business, too!

Sophia A.

It was a hot summer day! Thank you to Lovotti Air for helping me bring my business back to life. I'm so satisfied on how fast they were to get my a/c running again thank you Jr! My clients and I thank you so much. Also, Silvia the young lady who answered the phone & helped me out, was super sweet :)

Everyone needs Lovotti Air in their life, if not then your missing out!!

Cammy D.

Wow... what has happened to Lovotti's. What a change in customer service and support since the previous times I have used them. I had an appt. with them because my a/c was not working properly, took time off work to meet them. No show! No call from them. I called their office a couple of times, left a message asking for a return call. Thought maybe they had a delay or a scheduling mix up. I wasn't mad, just confused. No return call, ever... it's been weeks. I fixed the a/c myself. Lovotti INC... has changed from that great family owned Lovotti's that I used to be able to depend on and recommend to this. Sad

Kaki M.

Do not use this company! Once they have your money they are non responsive to calls to fix things they did wrong! I repeat do not use them!

James H.

Lovotti Company, do you read these reviews? It looks like something gets lost between the customer and the front office. If the front office cannot dispatch a helpful person, then this company will not survive.

Jose sounds awesome, but I never got to meet him, because I never got to talk with the boss, Scott. It sounds like the lady who answers the phone needs to pass the message along to Scott the boss so that they can send a helpful person to solve the problems which we customers have.

Do you read YELP, Scott?

BK T.

6-22-18. Jose gets 5 stars. The lady who answered the phone this morning gets 2. She just wasn't real helpful and gave me an appointment for Wednesday without giving a time.
6-26-18. Called in to get my appointment time for tomorrow and confirmed appointment. Women who answered was a little more helpful than before. But still poor customer service. Couldn't answer questions and didn't seem to care. If I didn't already have great experiences with Jose their plumber, I would use someone else. I hope the people answering the phone can get better trained.

All calls were made during normal business hours.

Carolyn K.

Great service and professionalism from the guys that removed and replaced my heating and air conditioner, plus gave me a tankless water heater. They worked on a Saturday thats not a normal workday ! The supervisor Rian came by each day to check on things and see if everything was going as expected. The guys that worked in my home respected my floors and cleaned up everyday before leaving going the extra mile was great. The job was well done and satisfying for all that was done! I will definitely recommend the company to anyone needing this kind of work . Great group of guys they worked well together and did a great job!

Aubree D.

Amazing folks. Came out, inspected our furnace that was supposedly broken and needing to be replaced. The service guy made a few adjustments, cleaned up the burners a bit and in doing so, saved us close to $3K in unnecessary construction/HVAC costs. I didn't catch his name (because the dogs were barking and I didn't ask him to repeat it) but thank you for being awesome at your job.

Sandy J.

Had representative Jesus, help with my air conditioning unit. He was very professional and courteous.

Tai W.

Had an appointment today between 1-3pm, I called at 2pm and inquired on the eta. The lady that answered, texted the technician and he responded that he was at another call and he would be at my place as soon as he got done. At 3:05pm, the technician still had not shown up, so i called again. This time i spoke to ""Sylvia"" who was extremely rude, condescending and unprofessional. After my conversation with her and the lack of professionalism, i decided to take my business elsewhere. I was shocked to hear that ""Sylvia"" is the office manager at Lovotti. Guess there is no standard for customer service anymore. I gave them 1 star only because of the promptness in which they answer the phone.