Lightfoot Plumbing, Heating, Air & Electrical

Morris K.

These guys are a total rip off!! Charged my 78 year old father $350 to run a snake down the washer drained and still didn't get it unclogged. Said they ""couldn't make the turn"", took his money and left.
Last year he spent almost $5000 with them to get his ac fixed and it still has issues.
They will take your money no matter what, if they fix it or don't. Shame on you for taking so much and not fixing it!!!

Durelle P.

Corban Barker is the technician who's been out several times. He is always friendly, professional, and courteous. On previous visits, the issues were quickly repaired and Corban answered all my questions thoroughly. When signing our maintenance contract with Lightfoot, I read the company's policies regarding the personal presentation of their techs as well as the etiquette of their interactions with clients. Corban is a great representative for Lightfoot clean-cut, polite, and knowledgeable. Their techs are always considerate of your home and wear masks and booties to protect your floors. On the last visit, which was the second hvac checkup included under the Elite Membership Total Home Protection Plan, he would have changed the hvac filters, but I'd forgotten to pick them up. So, today, for no additional fee under the aforementioned plan, he quickly changed them. I always feel comfortable having Lightfoot techs in our home and in the rental properties we own.

Michael B.

About a week ago I posted an unfavorable review about Lightfoot Mechanical and the way their repairman conducted himself and not repairing the problem. Yesterday I received a call from Ronny Miller the Plumbing Supervisor and asked if he could come and look at the problem. He came out this morning and immediately took care of the problem and his professionalism was A+. I will most certainly recommend Lightfoot Mechanical to anyone I know with plumbing issues.

Jerry K.

This one of the most unethical companies I have ever come across. They wanted $350 for an AC capacitor. I bought the part online for $15 and with no AC experience installed it in 10 minutes. A good friend of mine was a tech there and quit over their shady practices: he was required to sell $7,200 in equipment WEEKLY and told to use the line, ""Do you want a Bandaid solution or a long-term?"" Lightfoot is particularly hard on the elderly for whom heat or AC can be life-and-death; doesn't matter ... just a better opportunity to sell them what they don't need. They are not an asset to our community.

Doug F.

Signed up for their platinum service plan or whatever it's called when they came to install a hot water heater. Every time they've been back the plan that covered everything when they sold it to me suddenly covers nothing and if I want to add to the plan for a few hundred more that will cover it. Fool me once, shame on you. You won't fool me twice.

Run, do not walk away from this company.

They only get one star because I couldn't give zero.

Jillie M.

Made an appointment for Lightfoot to come check out my water heater that was busted I informed them it may be under warranty but they said that it needed a totally new water heater for a couples of reasons and explained my options within $2,100 -$2,900 I called Joe's plumbing in Saginaw for a second opinion he verified that the water heater is indeed under warranty and total cost for replacing and installing was $700.00

Teresa C.

They have overcharged for service for my elderly parents for a while and until now I had no idea. My mother signed a service contract and they charged her $90 over the agreed price, now my mother is alone and in a wheelchair and they said she needed a new furnace and could cause a catastrophic event. Not true, got someone else out there and it was serviced with no problem .

Jared H.

I, like another reviewer, also had a plumbing emergency arise. Toilets wouldn't flush/drain and the bathtubs and showers weren't draining. I rented an auger at Home Depot to try and clear the clog myself, but after a couple hours of unknowingly snaking the wrong clean-out pipe, I called it quits. Now, I did try and use several other plumbing service companies in the area but they were all booked up until the next day and that wasn't an option. Called Lightfoot, they had a plumber available around noon. They showed up promptly, and quickly identified the correct clean-out pipe that would access the clog. If I had that information beforehand, this fix would've cost me the $45 to rent the auger myself. The plumber then approached me with body language that said he really didn't want to have to tell me the price of what this service was going to cost. He didn't tell me; he showed me the total on a company iPad. $430. To clear the line. Apparently my body language was telling as well, because all of a sudden he has a $50 coupon he can add. So $380 to snake a line, which he finished in about 15 minutes.

The work was performed well and professionally and all plumbing in the house is back to 100%, hence the 3 stars. But I can't help but feel like I was taken advantage of for a situation that they knew was dire for my family and I. I called and spoke with two other plumbers I know through work that aren't local and explained the work performed, both of them told me that anything over $200 would have been pretty ridiculous. If you're stuck and absolutely have to use Lightfoot, politely ask for a quote before scheduling any service calls.

Wes A.

Long story short! They way overcharged for a compressor relay at $337! They were $1500 higher than the other two bids I got to replace complete system. Their price was the same, cash or credit. I paid cash and saved myself a few bucks. Very disappointed with these guys! Thought that being new to the area I would try to build a relationship with them so I could depend on them for other work. Not now!

Russell K.

Called Lightfoot out for their $93 drain clean. Wound up charging me $342. Watch out for their so called ""$93"" drain clean.