Legacy Home Services

Julie D.

If I could give them less than one star I would. We lost heat and we're without for days. They sent a technician who was here less than 20 minutes and told us that we need a whole new system for $10k. He showed us pictures of mold and told use there was no freon in the system, that the power board was fried, etc.. He then charged us $80.00 and left. We then had another company come out and he was here an hour and a half and charged us $0 and simply reset the thermometer. He said there were no other issues and that he couldn't check the freon because it's too cold out. I'm disgusted with a company that would come in and not even try the small fixes and jumps straight to the most expensive fix.

Michael N.

Awesome service from start to finish!! I called on Tues and had an appointment on Thurs. It would have been sooner, but I could not make it any sooner. When the technician Kyle arrived, he was very professional and respectful. He advised me on what he was going to do, so I stood back and let him do his thing. When he was done he explained everything to me and provided some recommendations without being pushy. He was very thorough, but not time consuming.

I would highly recommend Legacy Services Air Conditioning & Heating.

Ray W.

They treated me well, explained everything in great detail. Appreciated their expertise and extra efforts to take care of us in one day.

Tammy S.

Great service by the whole team. I ended up replacing my whole unit. The technicians were very prompt and professional.

Nannette L.

Skyler and Mike did a fantastic job installing a new secondary drain pan in the attic, sealing everything and fully checked out drain operation. Legacy was quick to respond by sending out this fantastic team to our home. We highly recommend Legacy Heating & Air Conditioning.

Gary S.

Legacy is the BEST HVAC company we have ever used! They have serviced our HVAC system for four years, and installed a new Trane variable speed AC system a little over a year ago, which Travis recommended to address our concern about our noisy a/c system located right outside our bedroom window. Wow, what a difference! The new Trane is so much quieter that we both sleep much better now. Also, our electric bill is lower now, as Travis told us it would be. It also cools the house much better. We just had Legacy install a ""Reme Halo"" UVC disinfecting system on our a/c duct to purify the air supplied to the entire house, and to deactivate mold, pollens, and viruses including COVID-19. We can definitely tell the difference in the air quality in our home as a result. The installation and service coordinator, Katie Phelps, is a joy to work with and always follows up to make sure everything is done to our satisfaction. Katie even found a company for us in Austin with excellent reviews, who installed a Reme Halo UVC system for our son there. That is really ""above and beyond."" Great job, Katie!

Tina E.

Comfort specialist Kurt's H. came to assess my air-conditioner. He immediately found the problem, took the time to explain the systems inner workings and gave me options in how to remedy my issue. Days later, the rest of the team came to install a new unit. They were quick, thorough and cleaned up like they had never been there. Super happy customer. Thank you again.

Austin C.

Updating because my AC started making funny noises after hours so I took a video sent it to Travis via text. He got back to me immediately and diagnosed the problem. He even had some great suggestions for warrantied repairs. Thanks Travis!

Andrea H.

Once again, Legacy has saved the day for us! We called to have our 14 year old upstairs air unit serviced. It hadn't been cooling lately, and we were worried this might be the end. Raymond came out, added Freon and determined that it had a slight leak. All is well for the small price of a service call and some coolant. We are so pleased with Legacy. They've installed 3 units for us, in addition to keeping our old ones in top condition. They are always honest and work to offer the most reasonable option. We will never call anyone else! And, a special shout out to Raymond. He is a pleasure to work with. Always so courteous and professional. Thank you Legacy!

LaToya S.

We ended up calling Legacy because we noticed water coming from our outside drain. They were able to come out a day later to assess the situation. Abel was our technician. He arrived at the top of the estimated timeframe. He was very informative answering any and all questions we had. He fixed what needed to be fixed and never not once tried to up sell us on anything that we didn't need which was great and says a lot about him and the company! We did inquire about a sensor for our a/c pan and a device to eliminate air filters. He gave us his knowledge on both and was able to get us a quote. We opted to get both installed. He was able to do our sensor today but someone (hopefully Abel can come back, he was amazing) has to come back in a week because the parts have to be ordered to complete the box.

Our experience was a great one. From scheduling the appointment to have someone come all the way to having the technician come out. I would highly recommend this company to anyone looking for maintenance or repair to their air conditioning system. 5 star service in our book! Thank you Abel for putting up with two toddlers being in your way while trying to get the job done!! They were super excited to see someone else other than us for the past 8 weeks.