LaVerne & Son

Corby O.

More than worth an update! So Saturday my AC unit started having issues, it was still running but the air didn't feel very cold and it was struggling to keep the temperature in my house below 85.

I didn't notice it until around 6pm that night so I gave Rex a call to see if they were available to come out next week. Rex told me they were pretty much booked up through Wednesday but that they installed my unit and it was unacceptable for it to be having problems so he promised me they would find a way to fit me in Monday morning.

As promised a tech showed up around 10am and got right to work on it. He identified the problem and fixed it quickly. He was very thorough testing all areas of the unit and making sure it was running to his and my satisfaction. The unit was under full warranty so it didn't cost me anything for parts or labor.

Laverne and Son has outstanding customer support and they really care, they made sure I was down for as little time as possible and made sure to get it fixed and let me know what was going on. I'll never use another company for my HVAC needs.

IsandJoe S.

Excellent service and reasonably priced. The technician was thorough in his explanation and quick to address any questions we had. We will be calling them again for our next tune up!

Sandy R.

Cannot reccomend them highly enough! Got a speedy reply to my phone message and service sent out the same day. The pricing was honest and reasonable. The repairman dispatched, Kyle, was professional, personable and did a terrific job.

Tee S.

They couldn't take my job. But referred me to a reliable source who completed job in 1 day. professional and great price.

Valeri G.

I've had them out several times in the last few years and every time I feel like they went above and beyond. Last time the tech cleaned and tidied up a different company's mess and this time the tech was quick to find the problem and saved me from having expensive repairs. I appreciate their honesty and I know that when the time comes for a major repair it will be because it's time and not because I'm being taken advantage of.

Macey K.

I scheduled an appointment with this company to have my rental home AC serviced about a week ago for a 2-4pm window on Friday afternoon. Was called Friday morning and informed they overbooked and needed to reschedule. It was urgent that I had my AC serviced prior to my cleaner and painter coming the following morning. The receptionist contacted the owner about the situation and he said he would personally meet me at 8am since they had already cancelled on me once. So after showing up at the home at 8am this morning, no one came. I called several times with no answer. About 45 minutes passed and I drove across town back home, to then receive an auto call that my tech was on his way. I called back again, to finally get an answer that I was in fact wrong, they schedule ""windows"" not specific times. I insisted they had in fact scheduled me for 8am and she promptly stated she would cancel the tech. Her attitude was the not in the least bit empathetic and instead rather rude and ""not my problem."" I'm sure this company provides good service but not being able to follow through with appointments and not taking ownership for the lack of communication amongst all employees isn't acceptable.

Jen D.

Doing business with LaVerne & Son for over 15 years. For us they have installed HVAC systems, electrical upgrades, remodels and for new construction in our large home, as well as doing all our spring and summer service. They have installed 18.4 Kw solar panels and a 22Kw Generac whole house generator with automatic transfer switch which also powers our 3300 sq ft barn. Everything gets scheduled within a reasonable time period. Rex has sufficient crew members to handle large and small jobs.

Brittany D.

Came out just to look at our unit and charged $100. Didn't even tell us over the phone that there was an estimate fee. All of the other places I had called had free estimates, I assumed they did the same. Very unprofessional not mentioning that bit over the phone.

J M.

My AC unit wasn't blowing out cold air. Had seen there service on Yelp. I understand it's been getting hot these past few days, so getting appointment right away was impossible. Thank goodness it was a nice cool 85 degrees this past weekend. Lol. Finally Wednesday showed up for my appointment. Was not disappointed. Ray my service tech got my unit up and running no problem. Gave me some tips to keep up my unit going. Excellent service from my tech. Will keep this company in my phone contacts from now on. Thanks Ray!

Tracey W.

Installed 2 ductless air conditioners. Fast installation, easy financing, Rex is on time and polite. I will recommend and use them again.