Klock's Electric

John W.

Blew a breaker during a renovation and needed a couple boxes/switches installed to update the kitchen. It took a couple calls to get an answer, but they showed up in 20 minutes and were very reasonably priced. Did the install and troubleshot the breaker while handling my dilettantish questions. Great work.

Mark G.

Came out same-day, diagnosed and repaired a minor wiring problem. Jason explained everything in detail and charged a very reasonable hourly rate that included various trips into a hot attic. He was careful to minimize the amount of sheetrock he needed to cut to get to a junction hidden in the wall. I hope we don't have any electrical trouble again soon, but will call Klock again without hesitation!

Natalie J.

I called on a Thursday, and the guy said that they could come on Friday afternoon to deal with the outlets in my bathroom that had stopped working after a storm, and to change out a light fixture in my garage.

On Friday afternoon, I get a call stating that the tech had car problems causing a delay, and he'll call me again in twenty minutes and let me know if they can make it. They can't. Okay, fine, these things happen.

We reschedule for Monday, end of day. I left a message that I was running a little late, and hoped they are too. I get home, and wait. And wait. No one calls or shows. There's just an office phone number, voice mail. I actually sent a Facebook message as well, because I couldn't see any other way to contact them. No response.

It's Tuesday at noon. No response to my three messages. Guess I will be calling someone else. Kind of shocked to receive no kind of phone call or message.

Dog S.

I called this morning when half the lights in my 1960s era home stopped working. They came out within an hour and started troubleshooting the issue, which ended up being some bad wiring. They were able to resolve the issue quickly, professionally and economically.

Andrea P.

It was time to put in the can lights in the kitchen and DR and I called Klock again and had Ephraim come out. As before, he was right on time, took the time to consult with me to see where the lights should be located, had good ideas of where they would look the best and even suggested two less than I had originally planned. Instead we put two in our bathroom so I was really happy about that. He put plastic sheeting all over the kitchen cabinets and did a really neat, thorough job. I can't recommend these guys high enough and will always use them for all our electrical needs!

Mark B.

We'll echo the other good reviews. Klock Electric promptly responded to our initial inquiries, scheduled service within a few days (during the holidays) to fit our schedule, and did excellent work at our house. They replaced 4 porch wall sconces, including replacing some worn wiring, and then solved a dead outside plug issue, all within an hour. If we need further electrical work, this is who we're calling.

Allie M.

After calling three other electricians for quotes on installing a chandelier, two pendents and a ceiling fan, I thankfully called Klock. Not only did they quote me $200 less than the other guys, but the other guys also told me the job would take two men and 3-4 hours. Klock sent one guy, Jesse, who was awesome, and he did it in two hours. Plus, they were able to come out the next day. FANTASTIC. Will definitely use them again and recommend them to anyone I know looking for a reliable, trustworthy electrician.

Chris K.

I've used Klock Electric for a great many jobs over the past 11 years and wouldn't think of calling anyone else. Greg and his crew have always been prompt - arriving within a few minutes of the scheduled appointment with one exception and, at that time they called beforehand and gave me the new eta.

We had an emergency last year and I called Greg at 6:45 am - and he answered, which surprised me! He was at our house by 7:30 and by 8, problem resolved, he left and we we're on our way to South Padre for vacation.

Julie A.

I used Klock Electric to replace a breaker that powers the A/C in my panel today. I had previously been told that the particular breaker was obsolete and we would not have space to put in the newer style. This would mean a new panel when the braker failed, which it did yesterday...

I called Klock about 3:30 pm. Greg hit the supply store on his way here and had his tech head our way with their truck too. They had the part we needed and we were back up and running by 4:30. Very, very happy.

Des D.

Called them up after seeing good reviews here. I needed to install 2 GFCI breakers in my main panel for my bathroom circuits. Owner was helpful on phone. Electrician showed up to do the job. Arrived late, electric drill worked eratically, starting already a bit worrisome. He said he was not sure he had found the right neutral (white) to correspond to the load line for either of two circuits (the original install made it hard -- though not impossible imho -- to reach the cable bundles).

He then closed up the panel with the not-sure-it's-the-right-wire GFCI breakers inside (would have made sense to test things carefully first, specially if not sure about having it wired right!).

Tried out the new GFCI circuits, neither worked. He said perhaps he had not found the right neutrals. He then decided to test by putting back load line to the original breaker, and asked me to go to the bathroom and talk to him on the phone as he turned it on by ""touching the white to the neutral bar"". He turned something on, power came through, a bulb in the room gave a puff of black smoke and died, another bulb crackled. I ran down, he said he thought he had done the neutrals wrong.

By then (2 hours after original appointment time) I had to leave for a doctors appointment. Came back to find that 3 more bulbs had burned out, and one computer was dead. (I had turned off all computers when the work started. I never thought I should physically unplug all appliances!!).

They also left a service charge bill for $82, which I have not yet paid.

Called, talked to the owner. He claimed the original wiring was not to code, and that GFCI in the panel could not work for my 10-year old home, rather than wrong neutral wiring by his electrician. I have no way to verify this, was not told any of it when I first scheduled and described the job, and will find out when I have another electrician do the GFCI in the panel shortly. I told him the much bigger problem of stuff being blown up by the work, including the computer. He said he would come by to see it. He did, and was on time. When he came I was running late picking up kid from school so my wife spoke to him. He said something about his insurance taking care of the repair of the computer, and he could follow up on the phone.

Whatever else may happen, or however difficult a job may be to do, blowing up devices in the customer's home is very bad.

It is incredibly disruptive to have a fried computer. The working disk as well as the backup disk is in the same machine, so all work on it is currently dead. I put that computer together a year ago, cost me about $650, I don't have time to troubleshoot it, I need a new working machine now.

I will update this review when this issue is resolved, depending on how it goes and how quick or painful it is. At this point the owner, to his credit, does seem to want to do the right thing, but I will only know more when it is resolved.