Klock's Electric

Karl K.

Rock star service. I had a very simple job that needed to be done. I called 3 different companies. Klock was the only one that call me back. After explaining what i needed to have done, they sent a electrician over the very next morning. What amazing service. Not only did he explain the process of the fix, he showed me exactly how to do if in the future, if I had the nerve to fix it myself. I would call them again in a heartbeat.

Corine R.

Klock's electricians are always patient and informative! I trust them 100%!

They came out on NYE and recommended I check on the city's side before making any repairs. He told me what to tell the city and what they should repair.

No charge for the 10 min he was here. Love them!

Earl R.

We hired Klock Electric to install landscape lights, bathroom exhaust fans, and some new light fixtures. Their original bid was reasonable, they worked within that amount, did fine work including cleaning up the work sites, and arrived on time on both dates they worked here. All of their employees on our job were friendly, professional, competent, and efficient.

I recommend Klock Electric highly and without reservation. We plan to use them in the future.

Heidi J.

These guys were a mess from start to finish. Or rather, from the start of the actual work in mid-April. They had good reviews and Lauren Klock seemed plausible when she came to make a bid, otherwise I wouldn't have hired them. I should have done a better job of investigating and I should definitely have asked to see licenses. It didn't occur to me at the time, but it turns out that licenses are considered optional at Klock's Electric.

They were nothing but trouble. Their misinformation, incompetence, and non-responsiveness delayed my project by 4 weeks, delaying the other tradesmen's work, costing me money in temporary lodgings as well as time. I realized from the first day that they were sloppy and poor communicators. I gave Lauren a wiring diagram with a set of notes; I never saw anyone else with those documents and it became clear to me that none of the 9 Klock's employees who worked on my house knew about them. They sent different people every time; none of them knew what the guys before them had done, none of them ever once arrived at the job with everything needed for the tasks of the day. They'd come, do a few things, finish one thing and leave two others half done. They left my doors unlocked and ceiling fans, still in their boxes, outside on the patio. My house was an unwatched job site at that time. They screwed up and then lied about getting the temporary pole installed. They never answered email, except to make the sale and demand payment. They stopped answering the phone in May. I got so fed up with their bad work and bad manners that I wrote a lengthy letter of complaint to Greg Klock in May. Neither he nor Lauren saw fit to respond to that letter, leaving their untrained, unlicensed, unsupported young workers to cope with my wrath.

Things went from bad to worse. They had to do nearly everything twice; not because I'm fussy, but because they couldn't communicate with each other. Dimmer switches, for example. Dimmable LED recessed can lights must be the most popular choice for lighting these days, but they could not remember to bring switches. Then when they finally did, they had to redo the one they'd already done, because it was a different kind. They had unlicensed men messing with my service panel again and again, because they could not get things straight. They failed final inspection THREE TIMES, pushing my project back a month, so that I ended up having to stay in a motel. During this time, I started looking them up and discovered that almost none of the men who worked on my house had licenses. There's no Master Electrician at Klock's either. The one they had lives in a retirement community in south Texas, but his license expired in March. They're charging electrician prices for glorified handymen, but my handyman is infinitely more skilled than these guys.

I have filed a formal complaint against Klock's Electric with the Texas Dept of Licensing and Regulation. Don't hire them, not for anything. And make sure you check the licenses of whoever you do hire.

Danny G.

I have worked with Greg Klock several times over the years at my home and my clients' properties. He and his crew always do a great job. They're dependable, reasonably priced and trustworthy. I had Lalo replace my AC disconnect box this morning. He has years of experience and started with the company a few months ago. Great guy and very knowledgeable.

Nikki G.

I believe this company is out of business. They were scheduled to do work two weeks ago. After calling i find their number is disconnected.

Carri C.

I am very disappointed with this company as we had a scheduled appointment and they failed to show up, return multiple calls and emails. I needed service done before I left town and when they failed to show up or call I couldn't get another provider over.

Daniel G.

My biggest problem with them is this. They didn't even show up! No phone call and when I called them, NEVER once did anyone answer. Even on the first call, they called me back hours later.

Then fast forward three days to today - where were you Klocks? You didn't even bother to say you'd be late. You literally wasted an hour and a half of my work day for literally nothing.

On top of that I bought new outlets for the day, there's no appliances in the way even. All you guys had to do was show up and do the work. Clean slate basically to work with!

And it was at least a $750 job! You just blew me off. Pathetic.

Sarah H.

Scheduled to have a quote on installation of outdoor lights. Waited for a call or for them to show up, but it turned out they had us scheduled a different day. Rescheduled for a few days later, called the day before to confirm to be sure and they didn't show up or call. Didn't return my voicemail either. Waste of time dealing with them just to get a simple quote.

BillyJac J.

I wish I could review their work but they never returned my calls. I called Greg Klock about a month ago and he gave me a very reasonable bid on a wiring project. I called back about a week ago and spoke to 4 different people in his office over 4 days. They never returned my call as they had promised to do. During my last phone call the woman speaking to me told me that Greg was going to be out of country for awhile. I asked how long he had been gone and she said 2 weeks. This meant he was already gone when I called last week and they were telling me they would have Greg return my call when he was gone out of the country. When I asked when he would be returning they told me ""August."" They then told me that Greg had an electrician who would do the job and they would have him call me. That was 5 days ago!! Ridiculous and unprofessional. I would NEVER use them.