Klock's Electric

Claire A.

My what a difference a few years makes. Klock was always my go-to contractor who I recommended to everybody but after a recent, extra costly experience, never again.

I had Ray out to give me an estimate to install a few flood lights and some exterior lights on the face of my home to include both switches and sensors to come on automatically. I had my request written out when he came so there was no ambiguity. I told him that I didn't want to move forward unless it was possible to install these lights without damage to the brick on my 1968 home (since it would be nearly impossible to fix) and he assured me that they could cut sheetrock inside for the installation, which could then be easily patched.

The day of the install I had all my pictures taken down inside my house so they could cut the sheet rock. I'm coming in from the back yard when what do I hear, a sledgehammer literally smashing out the brick on the face of my house. Too late to change it . . . it was already done. They set some junction boxes and smear mortar all over the face of my house before telling me that it's all been more work than they expected and the price that was a set project fee is now going to go up. Super unethical as the work description never changed on my part. They come back a week later and put the lights up and leave. When I get a closer look, there's gaping holes where my brick was knocked out all around the lights. Two of the four fixtures are literally so loosely attached to the front of my house that they're hanging off. Three of the four come on, but don't work on the switch and one doesn't come on at all. I'm heartbroken about the state of my home.

They come out 3 more times and finally get the lights functioning but there's still big holes in my brick. Additionally, the back flood light in my yard is no longer working. I'm unsure if they cut the cable or if the same voltage they sent through the house that blew out the photocell earlier in the week blew out this one too.

I have used Klock for years, to the tune of thousands of dollars for interior work and have never had an experience quite like this. I called Jesse, one of the owners/managers and left messages over the course of 3 days to discuss these issues and never heard back. The last technician that came out said to expect a call the following Monday, but nothing.

So here I'm left with an aesthetically destroyed front of my house, a flood light that I am going to have to pay to have fixed in my back yard, and an estimate for a thousand dollars or so of masonry work to fix the damage that Klock caused. This is unacceptable and quite honestly, I'm considering my options for recouping monies for the damage.

Take your business elsewhere.

Shawn M.

I had a fantastic experience with Klock Electric a few years back. Something went awry with a plug in my master bedroom, causing half of the room to go dark. He came out to diagnose, which took close to two hours. By the time he finally identified the source of the problem (a badly placed nail from a previous occupant went through a wire, but didn't show symptoms until much later) it was too late in the day to start repair work. So he came back the following day to work on repairs. At this point I'm thinking that three hours or so of time with an electrician was going to cost me an arm and a leg, so I was completely in shock when I got a bill for only $125. I commented on the low price, and he said it was because it was an interesting issue and he thought he should have found the problem sooner. Couldn't have been happier with them!

Cheryl S.

I'm actually Clay - this is my wife's Yelp account where we consolidate our reviews.

I just called Klock Electric this afternoon to see what could be done about an outlet box that was in the way of a new dishwasher that I was trying to install.

They got out here very quickly and did an amazing job of replacing the outlet box with one that was properly sized - the previous one had not been installed correctly and was too large.

The work was a little tricky as it had to be done carefully to avoid damaging the walls of the island in the kitchen where the dishwasher and sink lived. The outlet was on the outside of this wall. They did an amazing job of doing some tricky demo work to get the improperly installed outlet removed without at all damaging the wall, and got a new and correctly sized outlet box in place very quickly. They carefully cleaned up the debris from the demo operation and left no mess at all.

Very friendly, knowledgeable and professional guys and I highly recommend them.

Jackson S.

Great service, fast booking and clean work!

Roger M.

I hired these folks to do the electrical for a kitchen I was moving as well as some other fixtures. They did a great job at a reasonable price - pulled the permits,... everything went smoothly.

Jonathan T.

These are good. The service technicians who came to do some work in my condo were super knowledgeable and helpful. Though they originally said that they didn't have any time to come to my place to do the work, they found time later in the week to make sure that I was taken care of. I will definitely use them again.

A D.

After a recent bad run of various contractors and service technicians, I'm always pleasantly surprised and almost shocked when I get good service. Klock's exceeded my expectations.
I had a relatively small job. A couple new outlets and troubleshooting a bad outlet. Also a new coaxial plug. They came out twice and were ON TIME both times. Jesse took a look at the work I needed and gave me a couple different options on how to accomplish it. He pointed out ways of doing it (i.e. position of new outlet) that would be faster (i.e. cheaper). All work was completed quickly and looked very good. The billing was straight forward parts + labor.
I had been putting some of this stuff off because I didn't want to have to deal with another unreliable service company. For the past 2 years I haven't had a working outlet in the garage. Next time, I'm calling these guys right away.

Karl K.

Rock star service. I had a very simple job that needed to be done. I called 3 different companies. Klock was the only one that call me back. After explaining what i needed to have done, they sent a electrician over the very next morning. What amazing service. Not only did he explain the process of the fix, he showed me exactly how to do if in the future, if I had the nerve to fix it myself. I would call them again in a heartbeat.

Corine R.

Klock's electricians are always patient and informative! I trust them 100%!

They came out on NYE and recommended I check on the city's side before making any repairs. He told me what to tell the city and what they should repair.

No charge for the 10 min he was here. Love them!

Earl R.

We hired Klock Electric to install landscape lights, bathroom exhaust fans, and some new light fixtures. Their original bid was reasonable, they worked within that amount, did fine work including cleaning up the work sites, and arrived on time on both dates they worked here. All of their employees on our job were friendly, professional, competent, and efficient.

I recommend Klock Electric highly and without reservation. We plan to use them in the future.