Kirk Star Electrical

Dave A.

Diasspointing. Came to fix a problem but created a new problem. It happens, I get it. Accidents happen. But now I'm trying to contact to get the problem fixed but there is absolutely no response. The phone number is either disconnected or not in service. I can't even reach them to request them to fix the issue. Frustrating.

David R.

This company's is horrible. Very unresponsive and poor quality when they do. Do it use them!

if your here because of your home warranty referring you to them; just get the cash out instead. These people are borderline a fire danger and at beast a new insurance claim.

DO NOT USE!

Nicola Marcello D.

We had scheduled an appointment for an electrical technician to fix a ceiling light fixture in our home in Los Angeles on a Friday morning. We made it a point to be at the house and appropriated a 4 hour time slot during which the tech would arrive to make the repair. Not only did no one ever show up, there was no phone call, no text or email to notify they were to cancel or reschedule. We called many times to complain. Every day for a week we left messages and no one called back. Finally a gentleman answered the phone and, when asked why no one showed up or called to inform us, he replied ""well ma'am, it was only a tentative appointment"".
This is a company we will never use in the future. This is the most unprofessional behavior and I strongly urge you not to rely on them Kirk Star should get no star but Yelp's lowest score is one star. Flakes.

Richard W.

Contracted through First American Home Warranty for a simple outlet repair. The electrician arrived 4 minutes before the end of the 4 hour window to diagnose the outlet and then not have any parts with him. Plus he didn't have time to fix it and repair that day. Scheduled another day to come out and fix the outlet, but electrician was a no show. Called them and they lied about the service appointment date and time. Rescheduled again and they came out with the wrong part, so they had to pick up the correct one and come back same day. Such incompetence, unprofessional behavior and terrible customer service. Wasted so much time just waiting on them. Clearly they don't care about warranty contracts because they can't price gouge. Look for another electrician if you need work done in a timely manner.

Sean W.

I was experiencing electrical issues in my game/ workout rooms. Kirk Star was sent out to me via my home warranty company.
Rashad came out to service my home, he was able to find the problem and was able to restore power to both of our rooms within 45minutes. He replaced 2 broken outlets & our broken circuit breaker at the main panel. Efficient, Respectful, Knowledgeable . I'll be looking to contact Kirk Star outside of my warranty company for extra work!

Hey N.

Highly recommend K/S/E for ur electrical dilemmas. I had partial power outage in my home, 1/2 of my kitchen, 2 bdrms & a bthrm. Was contacted by KIRK STAR ELECTRICAL via HomeServe, home warranty protection service. When Leo arrived I showed him how when u switch on the bdrm light, the bthrm light would turn on. 2nd bdrm had no power. The microwave was out, 4 of 6 kitchen ceiling lights & the oven/broiler was out, although burners worked. The refride was ok, luckily. Also some living rm outlets weren't working. Very odd situation here. (At least the A/C was still good)
Since Leo arrived mid afternoon, he wasn't able to fix all my problems. Said he'd have to come back cuz this might be an all day job. Before he left, he did fix the bthrm light, which resulted in supplying power to 1 bdrm. STRANGE. Unfortunately, the pandemic & his expertise in high demand, he wasn't abe to return promptly. The only rm w/o lights was my rm & I could live w/ that.
When Leo returned, he repaired my bdrm light switch, which magically fixed all the other electrical problems.
Weird. In 30min, Leo had me up & running again.
Long story, short version... call LEO at KIRK STAR ELECTRICAL for any electrical bugs in ur hse. His knowledge & expertise will show u he's quite the professional.

Shutout to Rashida. Thx u for ur courtesy

Robert I.

Leo Kirk, the owner, just left my home. He came out as part of our home warranty to fix a completely dead outlet. Most of the time, I expect a prolonged, awful experience when dealing with my home warranty repairs. This was the opposite. Leo assessed the problem, said he could fix it immediately, and did it. He also made a respectful recommendation to upgrade our electrical panel. I was so impressed with his professionalism, kindness and honesty. I will definitely call him when need electrical work completed at our home.

Kathleen G.

Horrible experience. Was contracted through my Home Warranty Service to repair my circuit breaker, and when the technician left, half of my power was out. I called their customer service rep who was EXTREMELY rude and unhelpful. I simply asked for the technician to come back to troubleshoot the issue (since they didn't arrive with any parts to fix it), and she was extremely aggressive, talked over me, gave me no options to ameliorate the situation. Would never hire this company.

Eileen O.

Horrible company! They were very unprofessional and rude! They didn't even resolve the issue. Instead, they lied on their report and happily collected my money! The electrician actually broke a lightbulb in the light socket and didn't even clean up the broken lightbulb. It also took them almost a month to write the report I needed to send to the homeowners insurance, and that was because of the constant calls and emails on my end. Don't use this company!! Horrible company that calls themselves ""electricians!""

D B.

Horrible company! There were sent out through First American Home Warranty. They were very unprofessional and rude! They didn't even resolve the issue. Instead, they lied on their report and happily collected my money! The electrician actually broke a lightbulb in the light socket and didn't even clean up the broken lightbulb. It also took them almost a month to write the report I needed to send to the homeowners insurance, and that was because of the constant calls and emails on my end. Don't use this company, unless you want to be ripped off!!