Keep Smiling Plumbing, Electrical, Heating & Cooling

Will N.

Rip off! showed up late to my appointment and tried to charge me $2,600 for a 50 gallon water heater! I ended up getting mine water heater replaces for $1150. Stay away from this rip off company!

Gail Z.

Very prompt in coming out to fix my water problem outside.
Anthony and Isaac did a great job on finding the leak.
Would recommend them to my friends.
Very professional and explain what needed to be done

Michael C.

May 27th Joseph , the tech, came to my house,,.. I was having a difficult time turning an outside faucet on/off!! He put a NEW handle on it & charged me $126.... IT IS STILL DIFFICULT TO TURN!! I contacted the company to talk to the Manager. He/she NEVER called me back!!! Also Joseph took one of my wrenches & it took about two weeks to get it back!! THEY wanted ME to write this,, that's why THEY never called back.. Don't use these people!!

Michael/Winder, GA

p.s. that's and EXPENSIVE handle

James C.

Keep Smiling is a great plumbing company and do great work. The only problem is they are like the mythical cable guy. The make appointments and just don't show up. IF they finally show up they are a ""day late and a dollar short"". I would not recommend them to anyone.

Cass A.

The good:
I was first pleased with Gingers professional demeanor and politeness. She even went over some key points about how to keep kitchen sinks pipes from clogging up in the future. I booked the appointment!
The bad:
They never showed up. This incident is far too common and very unsettling for busy consumer trying to get projects completed in a timely manner. Only to be consistently disappointed with techs that have no value for your time! Can I charge a no-show fee? Can I recoup my valuable time for free services? Of course not, but what I can do is warn the next consumer wanting to seek ""keep smiling plumbing for services because I am not smiling.

Deon L.

Melvin,
It absolutely disappointing to hear that you have been in business since 1985, and the way that you conduct business is by responding to a review on Yelp. As the business owner, I would encourage you to look into the details before jumping on Yelp and responding to my review. I don't have a basement sir. In addition, I have cameras all throughout my house first floor and at my front door. Would you like me to post what really transpired? Not looking for anything for free, I am grateful that your guy came out and helped my mother. I'm looking for some type of accountability for the additional charges. Glad that you felt a $53 credit took care of this matter. Thank you for being so concerned it shows.

Kim S.

Dillon Dobbs was the most amazing plumber/technician. He was nice, professional, courteous, respectful of our property, and very patient. He explained everything he was doing, and answered all of our questions. After 17 years of not having a plumber I can trust, I will now be using Dillon for all of our plumbing needs. I couldn't be happier with his service. I highly recommend!!

Bill Z.

We had multiple issues to be dealt with, including replacing a kitchen faucet and hooking up our refrigerator's water line for ice. Our technician was prompt and business-like, detailing all of the charges before completing the work. I would definitely recommend, if you're looking for plumbing services.

Julie P.

Professionalism at its best when it comes to plumbing. Prompt and cleanliness.If you are needing your plumbing done right and priced in your budget call this company.Honesty is what I love.

Tammy H.

We had the pleasure of meeting Dan as our technician. He was very pleasant and knowledgeable. We were frustrated after having another company come out and quote us three times higher than what it should be. Dan gave us what I knew was a more reasonable quote, he was very pleasant and got the job done properly and quickly. Happy to find them and will use them again!