Kama'aina Handyman

Dave F.

Me and my Dad were having trouble mounting our microwave. They came within 3 hours of reaching and got the job done for a fair price, and they were very professional throughout. Would definitely use again.

Cindy O.

I contacted them and they worked with my schedule. The young man who came was friendly and professional. Took the time to explain what he would do to solve my problem. I would hire them again.

Janette F.

I hired this company because they were responsive and I needed the work done pretty quickly. The appointment was between 9 and 12. The repair person called at 8:26 and said he could not find my condo. I told him where it was and where to park. I saw his van right outside our building so expected him to be up momentarily. At 8:35, I called him to ask where he was and he said he was parking the car. Okay. He comes up, assesses the situation and says he will fill the areas (termite damage). As he is working, he finds live termites so I run out to get the termite spray. He says he feels bad sitting around while I go but will go down to his van and get a few things. I get back in 15 minutes and he continues. He does fill the areas and I check periodically to see how he is doing as he was moaning and groaning a lot. When he was done filling and sanding, I went to look and he says he is having trouble sanding the inside. I told him it was okay as it is not visible. He said okay. I then felt one area on the top and he had obviously missed it or forgotten about it and had already cleaned up the filler. I asked if he could please fill it and he sighed and said he had to mix up more filler. He did and then said he was going to paint. I was watching him on the camera so knew when he was done and went to look. The paint was way off in color and, as I looked, he said that was the only paint he had. Of course, at this point, what am I going to say since they charge by the hour and it was already painted. I said it was fine. He then asked which sink he could wash his paint brush and I told him none as it was not water based paint and gave him newspaper to wrap his brush. He said he was done and it is now 12:15, and he was going to the van do do the invoice. I asked if they can send me the invoice so I can just pay online and he said no, they collect on site. I told him it would be more convenient for customers if it was done via text or email so there is no contact payment. Nope, pay me now. He makes a few trips to take the can of paint, then the roller thing, then his tool box. Then 25 minutes later he comes with the invoice for 4.5 hours of work and materials. I asked why it was 4.5 hours and he said it is because he came at 8:30. I said you called at 8:26 and said you were lost. To me, that does not constitute arriving at the site. He entered my door at 8:45 or thereabouts. Then he was done at 12:15 so that would be 3.5 hours. He said he was ""done"" a bit after 12:30 so they round it up. Seriously? I was so over it that I paid it but reiterated about paying online. I get the email with the invoice and, guess what? It has an option to pay online? Good grief. After he left, I see painter's tape on the stove, paint all over the stove, white sanding debris inside the cabinet next to where he was working and where I have some potatoes in a bowl, the filler compound stuck all over the place and just a mess. It took me 45 minutes to clean after him. I had to move the stove to get all the paint off, for God's sake. And, the cabinet door was stuck with the compound I had to pry it open. The work was not stellar but, at this point, I was so over it. But, it really bothered me about the time (how much is mine worth to clean after a repair person???) so I called and inquired and the woman said they charge for the entire time they are at the site, meaning writing the invoice is NOT a cost of doing business but the customer PAYS for the time it takes for the guy to write it up and make 3 trips to the car to take his stuff which he brought up in 1. And, to top it off, on the invoice, he writes that he could not sand the inside and I approved it (I did after the fact because he was getting upset), and the paint did not match and I had approved it (what choice did I have since it was already done and he is telling me that is all he had and he just painted it). Paying by the hour is great if the person you hire is efficient and there is no agenda. This guy was slow and it makes me feel like they purposely tell them to work at a snail's pace to bill. And the last irritant, is the woman I called said she would talk with the guy and get back to me. 2 days later there is still silence. I waited to write this review in hopes that they would make this right but, obviously, they don't care about customer satisfaction. Some things are part of doing business. Charging for the time for the work is fine but I have NEVER paid for someone to spend 25 minutes going back and forth to the car taking one item at a time and to write an invoice which should take no more than 5 minutes. What a HUGE disappointment this was. I do not recommend this company unless you want to pay for every minute of their time whether they are doing anything or not.

Rob P.

Would highly recommend Kamaaina Handyman. They did a deck renovations/paint job and the work was high quality and the workers were very responsive, professional and took pride in their work. I will definitely hire them again.

Julie C.

I am so pleased to have found this company to help me finish some unfinished jobs after my remodel. Joe listened to my concerns and suggested some great solutions. His quote was detailed. Gindy at the office was equally responsive in her email correspondence with me. Joe showed up on time and prepared, and he finished the projects within his estimated time window. I trust this company and will call them for future work when needed.

Earl C.

William did another great job. He was able to install our ceiling fan and fix our switch too. Fast and reliable.

Jock M.

Installed our window AC quickly and the work done was high quality. Highly recommend.

Sandra P.

I would highly recommend! They answered the phone promptly and scheduled service for the next day. Pohai did a fantastic job for us! Thank you.

Rick B.

I had several projects like installing a new shower head, a Toto washlet and hanging some things on the wall that needed to be secure. He was friendly, fast, had a mask. He was really in and out. Very good work!!!! Will be using again soon when I move out of my current home to a new home. Can't wait.

Christine K.

I called Kama'aina Handyman to repair wood rot in our bathroom. Pohai fixed the problem quick with professional service. The total price was less than what was quoted too!