JC Electrical

Heather C.

Caused electrical buss on my panel - they replaced my outlet for my heater which caused the breaker to blow out and cause damage to my panel requiring a new panel.

Rosalyn R.

LOOK AT THE MANY 1 STAR REVIEWS and, then be afraid ... BE VERY AFRAID !!

Unethical. If you have bad experience PLEASE report to BBB, https://www.dca.ca.gov/, (Dept of Consumer Affairs).

UPDATE 1/17/23: Called AHS again today and told that this contractor JUST reported authorizing a repair that was originally requested on Dec 22nd, and has also claimed that they repeatedly tried to come out to my home and repair/return motor?!!! ... (so why would they just request authorization for repair if they reportedly already came by so many times). Now after all of the lying and back and forth they have told AHS today that they are refusing to do the work and would ""bring my motor back"". However, JC Electrical has lied on numerous occasions, telling AHS that they'd come by and I wasn't home, etc, etc, etc ... and In spite of all of the inconsistencies with JC Electrical's story, AHS is OK with this and saying that there is nothing that they can do with these people but for me to wait and continue paying my monthly fee. AHS is in fact saying that I must either accept this unethical contractor's work or AHS can pay me a stipend to find my own contractor, However AHS will never be responsible for that repair moving forward. WHAAA ... am I living in an alternate reality. I have a warranty with AHS with an unethical contractor that is not being honored. Of course I will cancel the AHS contract but I just want someone to know about JC Electrical ... and now AHS ... and their equally unethical business practices. Stay away from BOTH!

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My warranty company (American Home Shield (AHS) sent these people out on Dec 22. These people are a joke and should not be on anyone's contractor's list. This review is as much an indictment of AHS, the warranty company, as it is of the contractor. The JC tech determined that my exhaust fan needed replacement and took the motor. After several follow-up attempts at calling to find out status I contacted AHS. JC never picked up or returned any 's, yet every time that I called AHS, they got through right away. JC has told AHS so many lies in the process of my trying to get help ... from claiming that they'd talked to me and given me status, to ordering the part, to saying that they'd returned the motor and come by but i wasn't home ... and in more than 15 follow-up calls to my warranty company to complain; still nothing has been done. Never mind it's almost been a month and i am still paying AHS monthly charge and $100 service fee ... it can't be news to them that this contractor is shady. Not by looking at the many negative reviews below which state that this was the contractor that their warranty company provided. And good for the folks that have given 5's for service in the last month ... I guess they somehow figured out the correct return address for your appointment because they sure haven't been back to my house. Lesson, and I hope this is resolved soon, if you have a choice when your warranty assigns this one ... chose another one .... Otherwise, don't waste your time. Yes, there are 5's here, but look closely and you will see that the many instances of 1's and hassles associated with dealing with these people ... are not worth taking the chance on being one of the 5's. Trust. They are unethical in their business practices, and possibly in the quality of their work), who knows since they never came back. Also shame on any warranty company that continues to use this company after multiple complaints about their service and ethics (and yes, I'm looking at you AHS)!

Natalia B.

I have a home warranty and have had mixed experiences with getting issues resolved (not with this company, but with others) . Eddie from JC Electrical was wonderful. He was very professional and showed up, listened to my concerns (a little vague) and we talked through some potential problems. I appreciated that he met me where I was regarding electrical power surges, older electrical (not grounded), and voltage requirements. We were able to resolve the issue in a timely manner. This guy should get a promotion or spot bonus!

Manas D.

I had very bad experience with them. I had an issue with electric circuit breaker. My work is assigned to JC Electrical through my home guard home insurance. But they never pick up the call. They don't bother to call you back even after leaving the voice mail. Stay away with this service.

A A.

They never pick up the phone or return calls despite leaving voice messages. And, they do not respond to emails either.

Worse is they send incorrect and illogical report to warranty company messing your claim. They tell you something and write totally different stuff in their report.

What they told me:
""I had a short circuit at my property and circuit breaker did not trip. After fixing the fault, technician said that the circuit breaker is old and should be replaced. "" Circuit breakers at my property are indeed old, not new.

Report JC Electrical sent to HomeGuard HomeWarranty Company:
""Rewired a short in the transformer above the sub panel. The customer is concerned because his 15 amp zinsco breaker did not trip, but the breaker did not trip because there was no need to. Rewiring the short fixed the issue and the breaker is new, no need to be changed out, the customer just wants a new breaker because it did not trip.""

Email I sent to JC Electrical to which they never replied:
""Can you please help me understand why the breaker NOT tripping automatically is normal in this case with short, burnt wires, and neutral wire that became hot? And, how did you decide the age of the breaker calling it new?""

I tried calling their office multiple times every day since the repair, left voicemails but couldn't get through and no one returned the call either. Sending them an email was my final attempt to which they didn't respond either.

Stay away from JC Electrical and save yourself some inconvenience.

Kelly M.

JC Electrical was the provider our home warranty chose for a couple of electrical issues we had. The electrician notes that 2 dimmer switches were showing signs of failure, and was going to reach out to the warranty company. This was 4 weeks ago, and I haven't heard anything since. I've left 3 voicemails and sent an email over the past few weeks - no one has bothered to respond. I would not recommend.

Kristina P.

It is always a gamble when dealing with home warranty and not having options with your servicer. I had emergency electrical that needed to be done and hit the jackpot with this company. They fit me in within a couple of hours of submitting the request. Jose was so helpful and fixed everything in a timely manner. He answered a ton of questions and we will definitely be using him for future projects.

Glen O.

JC electric is a horrible company do not do business with them I called my American home shield warranty company and the assigned J C electric they won't return your calls and won't show up on time the lied about the diagnosis to fix a simple door bell chimes I called them over 30 times and no one would call me back the have little kids name Eddie for techs that write false reports so your claim does not get fixed the are the worse company I have ever dealt with I hope the read this post and that they go out of business because they are a scam company I wrote this post for a 29.00 dollar doorbell chime

Marie J.

I have the same issue as so many others. This company came out and I never heard back from them to complete the job. They DO NOT answer the calls! They do not respond. Horrible!

D B.

Responded quickly got the job done and explained everything. Great company to deal with