Jay Electric - Houston

Anne I.

They arrived quickly and were very efficient and got the job done. However, I thought they were overpriced. I told him we had three outdoor outlets that were not working on the front of the house. Before even finding out the problem, he said it would be $220. As it turned out, they quickly identified a faulty GFCI outlet inside our garage that controlled the outdoor outlets, and they replaced the faulty one. It took all of 15 minutes. It shouldn't have been more than $150 at most.

Sarah G.

I put in for some estimates from electricians and Jay Electric was one of the first to respond and could get over the SAME DAY, which was a huge bonus.

The quote given was a touch higher than we wanted but we wanted the project done ASAP.

Main negative was that the holes for the recessed lights were cut with a drywall hand saw, leaving a jagged edge that could be seen outside of the light's rim. When I mentioned this, I was told that the ""paint had chipped"" and it could be fixed when the ceiling was painted. I am not an idiot and in fact, I had to patch the jagged area before painting. I wish they just used a hole saw with a drill for a nice clean circle. Unfortunately I had forgotten that we in fact OWNED one that we would have let him use.

All in all, we love the lights but wish the holes were cut better.

leslie w.

Fast efficient and fixed all issues
Told of things that would be good to do in the future. Gave an estimate. No pressure

Elizabeth ..

I've seen similar experiences to mine in these reviews. This company is quick to schedule a ""free"" estimate then provide poor to no service. This company came out to assess electrical issues with an appliance, but I was still charged $125. So what was free? 2nd red flag - after assessing the issue, they said a part was needed and they didn't have it. They were ready to leave and didn't offer to purchase the part for the repair and/or offer follow up services? They were just willing to take the money and go after they ""assessed"" what was wrong. I purchased the part. I attempted contact via Yelp, phone call and sent text messages to the many numbers associated with this company (from the numbers they contacted me from the one day they came out) to let them know the part arrived. After several days, someone text me back and they had no recollection of the job. Asked me for my address, pictures of the job in question, etc. So another red flag - who are you and who was in my home a week ago? I went against my gut, rearranged my work schedule for them to come complete the job and no one showed last week. No follow up call or anything. So far I'm out $125 for a ""free estimate"", $200 for a part, lost two weeks working with these people when I could have gone somewhere else. POOR CUSTOMER SERVICE. DISORGANIZED. NO NOT RECOMMEND!!!

Natasha S.

Quick response and an honest estimate to add an outlet inside my house . Great service.

Carlos R.

Selbin, did a great job! They are friendly and very professional. The quality of work is excellent.

Yolanda C.

Quick response to move fuse box and some other wires for the house. The tech, Selvin, was very knowledgeable and a hard worker. He provided great customer service and explained what he had to do to make repairs. He was a pleasure to work with. Always had a smile on his face despite the extreme heat. I think he's the best part of Jay Electric. I highly recommend this company.

Kim

Was scheduled to have a consultation from 2-4 pm and no one arrived or contacted me to let me know if they were running late or if the appointment was cancelled/needed to be rescheduled.

Eventually they did arrive and the fix was pretty quick. 3 mknth warranty to call back within problems.

Zahri

Amazing service! Jay arrived right at the beginning of the service period. After a very quick test, they were able to confirm that my breaker needed to be replaced. The whole process took less than 10 minutes! I will definitely be using them for all of my electrical needs. Thanks!

Lu L.

Competent, fast, friendly service with reasonable rates. Elio was responsive & knowledgeable.