Jackson Electric

Jakob C.

I had Jackson repair my old meter which had burned up. They came the next day, took care of the emergency permit we needed and got it fixed in no time. They even fixed a poor and dangerous repair a previous hack electrician did while on the job. I wish I had called Jackson Electric to begin with. Highly recommended.

Brittany M.

Connor and Chris were absolutely fantastic and a pleasure working with! They did a thorough inspection of our house to ensure it is safe since we live in an older house. As they were inspecting, Connor kept me updated and explained things as they found them. Also, both were very respectful and even took extra measures to remove their shoes when coming inside to prevent getting mud on our carpets and cleaned up after themselves if some insulation or paint chipped and went onto the floor. Angie, in the office, has been a pleasure working with from the very beginning, too! She has, at the very least, some electrical knowledge and that is great to see and reassuring for the customer; more office staff in the trades need to take a lesson and do the same! When the office has knowledge of the field, there is a greater confidence the customer will have in the company. If you're in need of an electrician, I highly recommend Jackson Electric! They are the only company we will use for our house! :)

Elizabeth J.

Don Gordon, owner of Jackson Electric, master electrician, is an ethical business man in a time when that's not easy to come by. His company has done work for me both in my home and at a rental place. Highly recommend Jackson Electric. They stand behind their work.

Dominique T.

I'm so disappointed with this company! I was with Georgia power before this and they were amazing and worked with you to make your payments. I'm a single mom and do the best I can to pay my bills on time, I can not always rely on child support. Jackson never seems to work with you and are always rude! Awful!!!

Michael H.

Stay away from these guys!! They'll rip you off. Yes they might get the job done as other reviews have stated but you'll pay triple what another reputable company will charge. I had a very bad experience with them with Don in particular. He said he'd come out and give me a free quote for some electrical work. After looking at what needed to be done, he told me I owed him $200 for a diagnostic fee which I disputed. Not once did he ever mention or make me aware that anything he was doing would get billed. His quote of over $7500 was almost 3 times the cost of other companies that took a look to do the 2 day job. I hired a master electrician on a recommendation from a friend to do the work. When Don called and asked when I wanted him to start the work, I politely told him I hired someone else and thanks for his time. At that point he called the city of Austin to report my house for faulty work EVEN BEFORE ANY WORK WAS DONE! This caused me massive headaches as the city inspector made me get a 3rd party electrical inspector to verify all the work was done correctly which it was. Calling the city to falsely report my house because he was mad that I didn't let him rip me off is extremely immature. He now won't answer my calls to explain his actions. Stay away from these guys!!!!

Bob Z.

Super nice people. I called about some dead outlets. We setup a time but the lady gave us a couple of things to try just in case it was a easy fix. One of those things worked and problem solved. They didn't even need to come out.

Liz L.

I used Jackson Electric on a new construction job I had about a year ago. I got several quotes from electricians in Austin and their price was in line or slightly below the others. They walked the property with me and asked what my needs were and gave some helpful recommendations as well. Everyone who worked on the property was knowledgeable and friendly.

But the great thing about Jackson Electric is that even after the job was complete they have continued to help me with any questions I have had. I needed to find some light bulb replacements and could not find the exact bulbs they used so Don met me at Home Depot one day to help me! I have also had a few questions on the weekend where I had to leave a message on the emergency line. Don has called me back quickly to address my issues.

I would highly recommend this company and I know I will continue to use them in the future for any electrical needs.

Erik M.

Kevin and Jeff did a great job! We had a 220 V outlet for our dryer which was out and we never used. Turns out, it was disconnected at the breaker box and the wires were not hooked up. They debugged the issue with a breeze, and took time to chat about a few other things they spotted along the way. They finished everything in under an hour and I was very happy with the price and labor. Highly recommended and will definitely use them again!

O. D.

Our rebuilt electric service dated in part from the construction of the house, well over 80 years ago. Don, along with his ace team, began work on the emergency right away, setting matters right, keeping us informed along the way, and leaving all neat as a pin afterwards. Don, in addition to being a master electrician, is a master expediter and does not allow the permit people to lag in moving matters along. We were very pleased and relieved and would recommend Don and his team without reservation.

Ashley D.

I love Jackson Electric. They have been out to my house several times for small projects. First, it was to wire 2 outlets on the same switch. Next, they hung 2 chandeliers from my 20 ft ceilings. Most recently, they came in to jump some wire from one side of my kitchen to the other for above/under cabinet lighting and also wired up and outside flood light.

Everything they have come to my house, they have been in time and have done really great work. I would recommend them to anyone, and will continue to use Jackson Electric for my home.