In Charge Electrical Services

Jessica G.

These people are the worst. They came to do some repairs on our new home due to some issues with the builder (according to In Charge who claimed that our building manager Chris O'Donnell is an idiot) and they replaced some outlets. Now the dimmer switch in the kitchen does not have turn the can lights off and on in sync. What a joke. Lennar blames In Charge and In Charge blames Lennar. I blame them both. As you can see in the photo, 1 light is on and the other 3 are off.

Dave R.

We are totally pleased with this company. Our house is brand new but they are having to correct the many errors made by the contractors that did the work initially (not them). Timely, courteous, responsive and professional. Highly recommend them.

Jeannie F.

We bought a home through Meritage and InCharge was their electrical contractor. We have had NOTHING but trouble with them from day one. Complete incompetence from ""upselling"" us options using the incorrect floor plan at the design center to misplaced outlets in our finished home. We asked for quad outlets in the bathroom and they initially installed 2 bi-outlets in random places around the vanity in the master bathroom. In the hall bathroom, the light switch is placed lower than any other in the house. Too bad we did not ask for an ADA accessible light switch in this bath. Further, they didn't leave the appropriate tools necessary to set up our Ring Doorbell. Complete Boobs!

Michelle H.

I can't speak for this companies work, but I can speak to the character of those they hire. Today ,while driving, one of their employees decided to drive side by side with me in the same lane. He was extremely close to hitting and put me at great risk. He needed to be in my lane to turn right and had no space to come over, except for being side by side with me. If the folks they employ don't care for my safety on the road, I can't believe they would care about electrical either. Thankfully no one got hurt... this time.
The license plate for the truck was JFZ 8642.

J D.

DO NOT USE!!!!! My house is less than a year old. This pathetic company did the original work. I'm already having serious issues.

i have had an appointment for over a week with these folks. They cancelled with less than 24 hour notice. They cancelled because they believed I lived closer to San Antonio than Austin. They clearly don't own a map.

Diana R.

They came on ti.e. workedquickly, cleaned up after, were friendly, did 3 outside and inside jobs well. I would hire them again.

Warren K.

I bought a new home in Prosper and noticed 3 plugs didn't work. In Charge electricians , Kris and Sawyer, came out in the rain and diagnosed the problem quickly. A long staple from the siding workers had pierced the wiring causing the problem. Kris replaced the 12/2 pink wire and Sawyer hooked up the plugs within an hour and I'm good to go.

Nice to see In Charge has high hiring standards.

Thanks!

Lin A.

Poor service and poor workmanship

I had a home built through Pulte Homes and In Charge was the electrical contractor. The wrong lighting fixtures were put into the home, so In Charge had to come out and switch out the light fixtures. The new fixtures were not the same size as the ones they mistakenly put in so now I'm left with holes in the walls where the new fixtures don't cover completely. To make matters worse when the workman was done, he made no attempt to clean up the areas he had worked in, leaving drywall dust, screws, and other debris for me to cleanup. I had another electrical contractor in to add extra new lighting and they made sure when they left you couldn't even tell they had been there. Do not use In Charge, poor work and poor customer relations.

Ravi V.

One of the worst experience,if your builder used in-Charge and you paid for pre-wiring please know that you get half-ass service with pre-wiring. Eg: They only crimp one side of the network cable not the other. When I called for a warranty claim, they asked for $180. Absolute day time robbery. Good thing crimping network cables I have done in my past life so it was piece of cake for me but not for everyone.

Robert B.

IN CHARGE ELECTRICAL stands by their work and their word. They made me a happy homeowner. Thank you! I will use them to do more work at my home when I am ready.