In Charge Electric

Dennis G.

Had a appointment for a quote with a 2 hour window. tech never showed up or called. called their office and was told tech was on a job site and would be here shorty. No show no call , no problem, I'll take this project elsewhere !

Paul W.

Got great service from the first call to repair with Randy. I had one GFI replaced at a cost of $215.00 that's with a $13.00 discount I thought that was little pricey. Three stars because of the cost

Jackie M.

Andy was a pleasure to work with, him and his team did a great job, very clean, knowledgeable, and helpful with ideas. We had them install can lighting throughout our home, add a fan to the family room and upper and lower cabinet lighting, all turned out awesome. Thank you, Andy, and In Charge Electric.

Eric S.

I contacted In Charge Electric for a power failure in our Village's Florida home. Within 1 hour I had Service Tech Alex at my front door and less than 45 min had our home fully energized. The young man Alex could not have been more professional, explaining everything he was researching to solve my problem...

Management at In Charge Electric should be very proud you have Alex working for you as he is a true professional service representative!

Thanks Eric Simon
(and please feel free to contact me for further prais)

Mike S.

I made an appointment with this company to simply do the required visual safety inspection for a required letter for SECO to turn on the power. Instead of making sure the electric wasn't altered and safe they tried to get me to do a ton of needless ""code upgrades"" I didn't want and that were not required it went from 200 to over triple plus the 200 original charge.

Stephen C.

We called In Charge at my father in law's recommendation. We popped a circuit breaker that couldn't be reset. So, we took the opportunity to get help with a few other small electrical problems that have built up over three years. I like that the scheduler worked with me to find a time that was open in my busy schedule. I also really liked the email and text that showed me in advance who and what to expect. Having Andy's picture before he showed up was a confidence builder. Unfortunately, the other issues couldn't be resolved in one trip. The truck was not stocked with ivory outlets or a 2' led light to replace the old fluorescent. Also, a loose wire or short will need to be found under the house. It's no place for a big guy like Andy but he says they have a guy, Alex who's built like a snake. So I will wait for a call from the scheduler that they have all the parts and we'll have a second go. But I feel good about the company I have chosen to do the work.

Mama D.

I recently ran into an electrical problem and let's face it, anything electrical is just plain scary! Between fire hazards and getting zapped, it's not a DIY job you can learn on the internet. I called this company, talked to Cathy and she said she'd have someone out within a few hours. I wasn't waiting around all day and they were there within 2 hours! James came in, did an inspection, gave me a FREE estimate and had the breaker box fixed in no time. I have used this company for my rental homes, my mom's home and I refer them to everyone! This company offers reasonable pricing and is honest and professional every time!

Joe O.

I called Incharge to have some outdoor electrical work done. They sent me an estimate but didn't state whether the work would be buried or above ground. So I called to ask. They told me the price they gave me was for buried. I agreed to the price and scheduled the work to be done. Fast forward to today when they show up and as I'm showing them where the work is to be done and verify that it's to be buried. The guy says absolutely not it's above ground. I called there office and the lady states that she would have said yes also like the other lady in the office told me but infact that it's not buried and she will have to let me know how much more. I informed her if they weren't going to honor their quote, not to bother with the work. The is the typical Bait and Switch. I did my part by asking for verification and they say yes to get the job, then when onsite the price goes up. Also was promised a call back to resolve this issue and no call back. Very unprofessional.

Cz N.

Hired In Charge to install 220 for a new hot tub. Everything went along fine until the end. I tipped their guy every single time he came with the promise that the work would be done to spec and to code. They did not follow the plan submitted to the Sumter county building dept (as per the Sumter County building dept) and the work would not have passed inspection. The same was said to me by the Electrical Inspector who came out to see the incomplete work. They knew that if the spa installers came out and the work was incorrect or incomplete, they would leave and charge $200 to come back. I called their office and was screamed at by Office Manager Kathy claiming the work was done to code (she didn't see the work) and when I told her to stop screaming and listen to me, she screamed some more and then hung up on me! They did finally send someone out to complete the work after I had to call 2 more times. I sent a certified / return receipt letter marked personal to the owner, James Brush and said that if he did not call me to discuss or send the Spa company the $200 for the delay fee then I have to only assume that Office Manager Kathy is screening/throwing out his mail. Read thru the bad reviews and see how many that end with ""and then the office manager started screaming at me and hung up on me"". This is the vile person that represents your company?! This is ok behavior? Are you kidding me???? I will never use In Charge Electric ever again and I will make sure I let everyone know. Oh, and PS. They never bothered to close out the permit but they did make sure they got paid in full.

Ann-Marie E.

Our Christmas lights kept setting off our fuse box. This company's electrician came out and charged us $200 to tell us the extension cords needed to have a weather proof cover where they connect. We did this and the problem continued. We called them back and the office manager tells me we must not have covered them correctly. They put the blame on us. We will never use this company again.