Ilum Solar

anah p.

We liked the sales pitch in October and scheduled for install right away. The roofer and crew were awesome, they completed the installation quickly in November. Our Solar, however, was not turned on until February. Communication was lacking from our sales rep as we were waiting on the city to approve the solar. We are leasing, so our payments started in January but our sales rep did not contact the electric company. We ended up paying for the lease and our regular electric bill because she forgot to set it up. We also never received our free gifts of a RING doorbell and VISA giftcard.

Shai R.

We recently got our Solar panels installed through Ilum solar and it was a great experience. We got quotes from several different companies and Ilum's quote was one of the most competitive ones. We worked with Tyler and he was very professional and prompt in responding to our questions and concerns. He even called me back from home though it was outside of office hours because he wanted to get our questions answered asap.

Our installation was super fast and the installer was super knowledgeable and experienced and finished the install in one day.

We would highly recommend Ilum Solar if you are looking to get quality solar hardware installed for very competitive pricing. Thanks a lot to Tyler, Ben, and the folks at Ilum Solar.

Matthew E.

Absolutely fantastic company. I rarely write reviews unless it's truly warranted; and, in in this case, it definitely is with Ilum.

I reached out to Ilum and Robert Dean got back to me in a matter of minutes. I'd consider myself someone who has enough knowledge to be dangerous when it comes to solar... I have had many companies quote me a system setup over the years. Additionally, I had been doing copious research on DIY and wholesale kits, as I couldn't fathom paying the typical high markup that most of the big name solar companies charge for on the system array let alone the install.

Not only did Robert answer all of my questions about building an array (pros and cons of certain manufacturers, inverter vs. micro-inverters, installation time-frames, etc.), he also had a great referral who was competitive in their offering for a specific array setup I was looking for. I had a 6.9 KW system delivered to my house in no time (Robert even offered to have it delivered to their warehouse in case I didn't want it to take up space in the garage - talk about great service!).

Shortly thereafter, the Ilum crew came to install it - which - literally took 1.5 days. That was unreal! The crew was friendly, knowledgeable, and most importantly, didn't cut any corners. My dog, Bruno, even became their best friend when I would come out to check-in with the crew throughout the day.

Robert kept me well-informed on the permit process and all of the next steps from beginning to end. They even offered to paint the piping conduit the trim color of my house at no charge. Impressive, to say the least.

It's rare to find a solar company that is as open and honest as Ilum is. I am incredibly please by the price, quality, and speed in which they operate. You can tell the whole team takes pride in what they do and the work shows.

I'm a customer for life and will be referring my family and friends to the Ilum team.

Thanks so very much, again, Robert and crew!

-Matthew

Joel K.

Tyler did a great job designing the appropriate size system and placing the panels for production and aesthetics on my roof. The installation crew was professional and completed my installation in a day within several days after signing the contract.

George S.

I engaged Ben on my solar system in December of 2019 and had it installed shortly after.. these guys are great to work with and use high quality products in panels and inverters such as Enphase micro inverters.
I am super happy with Ilum and have connected friends and fammily members with them and one has already add signed a contract for a larger system than mine. They are efficient and competitive as well. Ben was great to work with!

DJ R.

Fast, crazy guarantee, and after the sale service.

I went through EnergySage to find a solar installer and received several quotes for solar and storage. I received a call from Tyler at Ilum the day I was I was going to contract with another installer. Tyler gave me his personal contact information and after several discussions with him, he made two promises that made going with Ilum a no-brainer.

First, he guaranteed they could install the full system with battery and have it pass inspection before the Dec 31st cut off for the Federal tax incentives. It was already November.

Second, he guaranteed that if my production did not meet their estimates in year one, they would come back and install panels on their dime until the system did.

I signed the contract with Ilum and they had people on my roof, installing panels THE FOLLOWING WEDNESDAY. I couldn't believe it. The installers were extremely courteous... So much that I bought them pizza the first day and allowed them to work in the garage without anyone home the last several days. They had the install done in a little over a week and the city inspection completed two weeks later - WELL BEFORE the Dec 31 tax credit cut-off. This is something three other installers I talked to said couldn't be done based on the permitting process alone.

After the install, there were some issues that mostly revolved around the battery setup. They explained most of their installs did not include storage and the installer missed a few configuration steps.. Each and every time I called them, they made fixing my issue a ""right now"" priority - even on Saturday. After the third issue, (improper reading in the app for generation), the company's co-founder gave me a call, asked some questions and then drove two hours from his location to personally look at and fix the issue. He then personally followed up a few times over the next couple weeks to make sure everything was working and configured how I wanted (e.g. cost cutting charging and discharge settings based on PGE ToU rates).

1\ The three people I spoke with during this time gave me their personal phone numbers and were extremely responsive via voice and text when I had questions or thought I had an issue.
2\ Even though I contracted with them in November, they still met their end of year deadline, something every other installer said wasn't possible.
3\ Though there were issues, everyone was eager to fix them as if it were their own home.
4\ As a bonus, they were able to compete with other quotes and used a better panel (Sun Power 360w X-Series) than my other quotes that also included Sunpower but a different lower series and wattage panel.

All in all, I was happy with Ilum and would recommend them.

It wasn't absolutely perfect but they worked hard to make everything right which is why I'm landing on 5 stars.
- 5 stars on service
- 5 stars on speed
- 4 stars on install

Mack M.

They are professional and very good. They put up 18 375 watt panels in one day. Tyler and Anthony made sure the job was done in a quality way. The installation looks great. If you need solar these are the only people to go with.

Irvin S.

Recently a neighbor asked me how I liked my solar panel installion, since they were considering a solar panel system. That got me to examine why I liked Ilum Solar. Simply put, price and quality.

There are few companies that I would rate 5 stars. Ilum Solar is one of them.
As a retired electrical engineer and home owner I carefully monitored the workers during the installation and the finished product.

The workers were very friendly and did not appear to be bothered by my monitoring them. I could not be more pleased with the quality and care of the installation.

My electrical bill has gone down from over $100/month to $10/month. After the end of the year there may be a cost adjustment after PG&E determines their total energy contribution to my total energy consumption.

Clif B.

I have been interested in purchasing solar for my house, mainly to help the environment. My electric usage is very low, so going solar is not the best financial decision based on the usual estimate received from solar companies. Ilum Solar was one of a very few companies that were willing to provide an estimate for my initial request for a 1 kw solar system. Most responded with very high estimates and the suggestion not to go solar if I only needed such a small system. Ilum provided the only reasonable estimate. I received the estimate from Tyler on Yelp and got to work with him throughout the process. Tyler was able to reduce the total price even more for me on a special promotion and added the total wattage while still providing quality solar panels. Thanks to Tyler and the tax credits, I was able to get solar for about the same it cost me to get my attic cleaned, air-sealed, and insulated. The panels were installed today and I can't wait until SMUD gets them working after the county inspection.

ricky y.

I had researched and received quotes from 6 different solar companies. One of which was Ilum Solar. From the very start Tyler Bond was professional and very responsive to my many questions and changes in solar plans. Their price was very competitive and equipment offered was superior to those offered by the others I talked to in the same price range. All of those I had spoken with talked about a 3 month install process. With Ilum Solar I went from quote to install in less that a month, wow! I have no doubt the install will go as well as the purchase process. I want to thank Tyler and his team for being so professional, responsive and quick.