Huft Home Services

Chippy P.

I don't like to write bad reviews but I think this should at least be shared. I had my whole AC unit and heater replaced during the winter and found my experience to be very unpleasant for the amount I paid for. Prior to going with this company, I had other quotes and decided to go with this even though they were slightly higher. I used my property mainly for renting and after having them replaced my unit, it failed to turn on multiple times. Each time it failed, I would call to have someone come and check it out which they were very responsive. The first time the technician came out and realized it would take another day to fix it, I never received a follow up to rescheduled. I called the office but it seem as though I am giving them new information and we're never made aware of the issue. After the technician came again, it failed again after turning my heater on. This went on for about a month after having paid and my renters went without heating which I never got compensated for. I would call again and someone would come out only to assess it but never got a follow up. I called the office but again it seemed they were never made aware of the issue. When they finally had fixed the unit issue, the inspector came and failed the first inspection from the installation. Although the AC/heating unit runs fine now, I don't think I would recommend this place to anyone for the amount that most other competitors would charge.

Tamara K.

I wish I would of found this business sooner. I needed my plugged bathroom sink fixed, they came out at appt. Time and didn't try to upset me. It was a clogged drain, not that the sink was installed wrong as someone else told me. They came back the next day because my microwave wouldn't work, it shorted out, it wasn't my fuse box. I appreciate honesty and fare pricing. Thank you.

Too B.

I had a gas leak at my home which required our service to be turned off for safety. I had several companies come out to try to determine what needed to be repaired, But seem to continuously receive substandard service until I came across Huft home services. Ray was very knowledgeable in making sure the proper repairs were made and our service was able to quickly be restored. Thank you for the great customer service!

Ben L.

Huft Home Services were efficient in scheduling an appointment with a two hour window. They texted me the image and name of the technician when the technician was on the way. Sonny Song was my technician for my toilet leaking problem. He quickly and carefully diagnosed the problem, had no problem with me watching the process and then did a very efficient and careful job fixing the problem. He was exceptional!!!

Leah W.

We purchased an HVAC system from Trevor who came to our home who not only explained the systems but educated us on the pros and cons of the various HVAC systems. Trevor was very personable and listened intently to our concerns and wants. He made the process easy for us to make an educated choice. We intended on only purchasing a heating system but decided to include AC after speaking to Trevor.

Trevor did not try to upsell us or pressure sales us into anything. We fully trusted him and decided to go with Huft after interviewing other companies because we feel it was not only the price but the integrity and trust of the company as represented by Trevor. Trevor is an asset employee to Huft and we could not be happier to have dealt with Trevor as he went above and beyond to answer all our questions not to mention he's a very nice human being!

John B.

Another Huft Home review: We had an extensive heating repair, and Huft was fantastic again! During the entire experience, Huft was informative, full-disclosure, and I believe honest. That's a tough quality to find in the service industry, and it needs to be recognized. Elijah, Evan and Trevor have all been great to work with. We've had Huft in our home 3-4 times now, and I can tell you, they can depended upon to recommend needed work, give an honest opinion on the necessity, and then complete the work with the highest level of professionalism. I cannot recommend them highly enough.

Ben P.

Huft was absolutely amazing here. We'd been dealing with a leaky toilet and ""whistling"" shower for several months but finally decided enough was enough. I submitted a request through yelp to get rates from plumbers in my area and was surprised to see Huft had responded.

I knew the name! I'm a (somewhat) loyal RAD maggot so it was an easy decision to go with Huft and I'm glad I did. The representatives that came out needed to take a couple trips to a hardware store to get specific parts to fix the issue but they never once complained about being stuck with us for most of their day. They were very affordable in the end AND our problems have been resolved. We couldn't be happier.

Tara C.

Exceptional customer service. Jamee was amazing getting everything set up and was very knowledgeable. Kyle and Dakota the installers were also equally amazing. Glad I listened to all the other great recommendations and made the call. Thank you Jamee and Huft Home Services!

Wyman C.

Terrible customer service; especially with my experience with Jamie. I called because I had recently tried turning on heat in my house but it was just blowing cold air. They had come out back in June to replace my blower capacitor so I thought that something might have come loose in the process. They told me they could have a tech come out but it would cost $79 for the diagnostic fee. I thought it was unfair to be charged that again when they had worked on my A/C unit and paid over $900 a few months ago and there was no prior heating issue (which the tech Andre also mentioned in our invoice). Jamie then became super unprofessional by talking over my wife when she was trying to state our case as to why we felt it was unfair to be charged for a third time to come out. We spent over $900 in services and were highly confident the issue with the heat was a simple issue. I reached out to a different company, Rebel Air, and they came out in a couple of hours and spent 5 minutes attaching a wire to where the heating element was. I asked if this could have been done because I recently had my blower capacitor replaced and he said it looked like they missed that wire when reassembling it back together.

All I asked for was for Huft to come out without having to be charged because I was confident that it was a simple issue; which in this case was a loose wire. It ended up showing me that Huft is just out to collect your money and that they don't care about their customers as the experience with Jamie was just unprofessional. Will no longer be using their service!

Hser P.

I hardly ever write reviews, but I think this is worth sharing with everyone if they are looking to have their HVAC replaced from here with the goods and bads. I recently had my HVAC replaced for a home less than 1000 sq-ft, and this home is used mainly for renters.

To start off, this company did very well and quick to respond to my concerns and issues that came up before/after installation. I was able to reschedule issues almost the day-off or the next day. However, I was not expecting there to be so MANY issues with the new system. After the installation, my heater would stop working after turning on for a couple hours and this happened 3 times where I had to reach out and reschedule. I am not sure why each time I called, it seems as if the issue was never relayed to the coordinators so I had to remind each time. I was thinking they would reach out the next day the first time they encountered the issue, but I was never asked to call so the unit was not working for a couple days until the renters called me. This happened each time I had to reschedule. Eventually the issue was fixed.

Then the inspection time came and it did NOT pass so I had to reschedule again. At this point, I was frustrated because of how much I paid and the amount of times I had to go back and forth.

I went with this company because of their reputation and reviews and was willing to pay a higher price compared to other HVAC companies. I found my experience to be very unsatisfied, and nothing was compensated when the heater was not running for the first 3 weeks. Keep in mind this is winter.

People on the phone were very friendly and easy to reschedule, but I was not pleased with the installation. I hope they fix their issues as this is a family business and this could have gone a lot more professional.

Hope this help someone when they're making this decision.