Huft Home Services

Michael R.

Everyone that works there is very respectful and always aware of the clients wants and needs. Definitely recommend huft for all your home needs.

Ashley A.

I have been trying to get an A/C technician since May. They pushed out until June with no notification. Then we called in after the appointment was missed to be told someone would come out the following Monday. Come Monday still no call and no show. I called again to see what happened and they claimed again they called and couldn't reach me which is incorrect. This was the second time this excuse was given. I had no missed calls or texts. I understand this is the busy season, but customer service she still be a priority especially if you can't make the scheduled appointment. It's unfortunate since there were great reviews, but I will have to try and go with another company that is reliable to their appointment standards.

Kathleen C.

Huft was A+ from beginning to end. First, their communication is excellent. They even sent texts with photos of the technicians who would be arriving at our home. Each of the techs who came into our home were friendly, knowledgeable, and very customer service oriented. They installed 3 new ceiling fans, moved an existing fan, and moved a ceiling light to another area. They cleaned up, even taking the boxes with them. We had one minor glitch and it was taken care of immediately. Special shout out to Anthony & Simon for professional, outstanding service. We also had someone from Huft check a bathroom faucet handle for us and he fixed it in 5 minutes. Absolutely stellar service by everyone. Thank you!

Dua S.

You guys EVERYONE and I mean EVERYONE at huft is amazing!! From Savannah to Anthony and my personal favorite Ryan!! They explained everything in detail. Made it super simple for me to understand and took care of me to the fullest. I truly can't say enough good things about this company, their employees, and their work ethic!

Marilyn F.

The fan on my air conditioning compressor stopped working. I called Huft to have a tech come out. Huft installed my HVAC system 13 years ago and I have been happy with the company. Jose came out and said I needed a dual capacitor. Once installed the fan started up. I then asked if I could get an estimate for a new system. Jose was very thorough in answering all of my questions and gave me an estimate for a new system.

Eleanor T.

Huft's customer service has declined noticeably, likely due to their focus on growing their service area and the breadth of services offered.

Repeated assurances that somebody from their office would be following up via email or phone to explain the charges to my account have resulted in no follow up on their end. They answer the phone with ""How can I make you smile?"" Following up as promised would be a start.

Also, if you would like your service tech to follow COVID precautions and honor your request to wear a mask--good luck with that. Don't be surprised if the request is ignored, even if you make the request both when making and confirming the appointment and you are promised that there will be no problem in accommodating this request. (That is until the tech arrives sans mask.) There is both a CVS and Walgreens across the street where they could have purchased a mask if they were out as they claimed. If not that, they could have offered an option to reschedule. Their office was also non-responsive to this matter when reported to them in writing.

Overall, extremely disappointing that service has deteriorated and they no longer feel follow-up is necessary.

James T.

Huft installed a whole house fan for me. They were friendly, helpful, timely, and very quick.

Rondi C.

I pay for a yearly fee for HVAC and AC maintenance with HUFT. I am always pleasantly surprised when they call me at the right time of year to perform the maintenance. Ryan came today to do AC unit. Was professional, on time, efficient and more than once asked if there was anything more he could do. He explained how AC works and helped me with understanding how best to use my thermostat. Thank you Ryan. Highly recommend this company.

Alicia P.

Our appointment to get an estimate was between 12 and 4 and I got no call, no notice that he was running late and he shows up at 5. I guess they didn't want the business. I have another company coming by tomorrow.

Meg S.

Responsive, friendly and knowledgeable AC technician. Patient enough to explain everything he did during a service and answered questions thoroughly. My only dislike and why I would not use this business again is because everything is very expensive. Maybe a tad overpriced. I had a service to recharge some r410a refrigerant and place sealant in a fairly new system, only three years old. I received a quote that refrigerant would cost around $470 for up to the first 3 lbs of recharge. My unit only required a little over 1 lb and I still had to shell out the full $470. The sealant itself was also around $400. It was about an hour long service. They also wanted to come back for a leak inspection for an additional $480 after the sealant was installed. I understand the need to be thorough, but wow. If you want great service but with a huge price tag, this is your place.