Home360

Melanie J.

I am very pleased with the work done by Michael Farrar. He was knowledgeable and suggested items needed to fix my landscape lighting. He worked quickly and efficiently to complete the outside job putting in a new transformer and locating a short in the line. He also replaced a ceiling fan in one bedroom for a reasonable price.

Paula V.

I am a repeat customer spanning several years and several different jobs (i.e. plumbing, electrical, hvac). The guys are always friendly, informative, and thorough.

Sun S.

The worst plumbing service I have ever received. My water heater was not working. Home360 sent a technician come to take a look then told me it has to be replaced with a new one and charged me $89 for inspection. Then wrote a quote for $2750 with installation. I checked with Home Depot with the same bland with installation. The quote from HD is $1700. Then I asked another plumber to check the water heater again. With $35 inspection fee, he turned it on - now it is working. Damn it! Greedy Home360 plumber!!!

Pam R.

After working with Home 360 for many years, I have to say I am disappointed in their current customer service.

Deidrick V.

Home360 took advantage of my girlfriend while I was out of town
She has a wall unit similar to the ones you find in a motel that she wanted check the guy came out told her it was bad and told her it's generally 4800 dollars to replace so when he told her 2179.00 she fell for it the unit is 750.00 online free delivery they won't return it and offered to take 200.00 off the price
By the way the unit plugs into a regular outlet it took them ten minutes and they were gone I had to give them a star but they don't deserve it

Jan T.

Do not use them for A/C work!

Used them for years and were completely satisfied so when the A/C-Heating needed replacing we used them. That was 4 years ago and we have had nothing but trouble since. The unit would literally come on around 10 a.m. and not shut off until at least 12 hours later. Home360 said the upstairs coil was not leaking (well the 1st tech said it was...the numerous others they sent out said no), yet we continuously had to get the unit coolant recharged. Called in a true A/C company before the parts warranty was up and they found at least 2 leaks in the upstairs coil. Hopefully this fix will do the trick and our new A/C will actually cool the house.

David R.

I contacted them this morning with a pipe that burst. I fully understand that we've had freezing temperatures in Baton Rouge and that plumbers are busy. BUT, I was told that it would be mid-morning before a plumber came. I took the day off from work and waited. At noon, I called and was told that they are still working through the list. At 4:00pm, I called and was told that it would be Tuesday (4 days away) before they could get someone out.

The problem here is that they lied and told me that I'd be seen that morning. No one ever contacted me. Now, I'm stuck without a plumber, and no water over the weekend.

There is no doubt that when I made the original call they knew it would be several days. But they lied, and told me they were coming within several hours.

ABSOLUTELY RUN FROM THIS COMPANY. NEVER DO BUSINESS WITH THEM. THEIR RELIABILITY IS TERRIBLE.

They have lost a long term customer over this.

David C.

Do not used this company. Waited two weeks for appointment at 11:00. Office calls and says he will be at my home by noon. He is running late. Now 12:30 and a no show. Office wants to reschedule for another two weeks away. I don't think so. Call someone else. They have nice trucks but terrible service. And no call from the office saying he's going to be late again or even an apology.

Anne W.

Ripped me off!!! I hired a plumber to fix my toilet and sink that both had a slow leak. They were 30 minutes late, and drunk. The alcohol smell was so loud, I started to ask them to leave but I still owed them $89 dollars for coming out. He changed the bulb in the tank (part cost $10 bucks), but he charged me $165.00 to do it. I said.. ""Was $155 just for labor (5 minutes), and he said yes. Then he said it would be $585 to fix the sink, I said hell no! Paid them, and asked them to leave my property. I got the sink fixed the next day by another plumber for $45 dollars. I called the office to complaint and was told a supervisor would be contacting me. That was on January 6,2017. Today is January 16,2017 and no one has not even attempted to reach out to me. Never again!!

J. A. M.

Called for an estimate and had to pay for the estimate. They replaced an existing 40 gallon residential water heater and it only cost $2,200.00. That turns out to be approximately $800.00 more than other plumbing companies. I would not refer them to anyone else.