Hoffman Electrical & A/C

Chris S.

Awful company and immoral. Tried to charge me 250 bucks for a 7 dollar, yes you read that correctly, part that they put into a unit bought FROM THEM, less than a year ago.

On top of that, I had already paid them hundreds of dollars to replace a sub-breaker that the same unit FRIED due to the aforementioned problem. Basically, it was sending out almost triple the number of normal amps upon start up.

Ended up not having to pay only after screaming at them.

Momen W.

Hired them to install two ceiling fans and a small spot light they ask for more than $800.....very vey over priced
Of course I did NOT go with them....but they will charge you 50 dollars just to show up so I end up paying 166 for putting a spot light.... I do NOT recommend them you can fined others with much lower price and same or better quality

Jorge J.

Offered a $49.00 discounted service call for my HVAC. Did not do anything they described in the call. This was just an excuse to get in my house and try to up sell everything I did not need. Best of all was that they said because I was an essential worker that I would get all this free service totaling over $800 bucks provided I bought their new air cleaner system at the time of $1700.
Stay away from these shisters.

Jocelyn Z.

We used Hoffman Electric because they advertise on Spirit FM, a Christian radio station, as Christian-owned and family operated. Since we are new to Tampa and had no idea, we figured they would be honest and fair. Well, NO! We called with three problems. The technician who came out was like 12 years old. He told me he just turned 22. Age should not be an issue but it was very hard, right off the bat, to feel conident that he was experienced and knowledgeable. The exhaust fan in the master suite stopped running. We had two other problems as well. He asked ME i I knew which of the gratings on the ceiling (there are 4) was the fan, and where is the electric box and do I know which one is the fuse for the bathroom and then which switch did I think operated the fan. Really? HE IS SUPPOSED TO BE THE ELECTRICIAN. I would think he should know these things and even if he didn;t, they were all fairly easy to figure out. I work from home and had to keep being interrupted. Also, he flipped the wrong fuse and turned off my internet in the middle of a job I was working on. He kept saying he needed my signature on his iPad and I never got to read anything about what I was signing which is my bad or not asking. The cost was $389 for taking off the switch plate and looking at the wire, and plugging in the an on the ceiling. He never even asked about the other two issues and at that point I had such a bad feeling about him I didn;t mention them. I asked for an invoice and he said he would email it. The invoice never explained what he did. My husband called the next day to talk about the exhorbitant cost and ask for a detailed invoice because they supposedly guarantee their work for 2 years but if you don't know what their work IS, how can you know if it's covered? The woman who handles the phones was nasty and condescending to my husband. Oh, and the kept changing our appointment time before it finally happened. I would definitely NOT recommend them nor use them ever again. Sure wish I had looked at the other reviews before trusting the idea that they claimed to be a Christian operated business.

Kate A.

If you need AC duct work done, do NOT call this place! More than a month ago a tech came out, told me I needed a whole new duct system which I didn't doubt since its ancient. He said they were about 2 weeks out so I gave him a $1,500 deposit to get me in the schedule. That was over a month ago. I've had NO AC this entire time nor have I received any updates on an install date. I called this past Monday to inquire what was going on. The gal on the phone was extremely pleasant & said someone would get back to me. Now it's Friday. Never heard back from anyone. Called again this morning. Very nice person on the phone checks with Chris the service manager & he says they're about a month out from now! Really?!? Lying to get a job is no way to do business. I want my deposit back NOW so I can hire real professionals! If Chris calls me back today like he said he would- he won't- I pretty much know this already now. But if he remediates the situation satisfactorily I'll come back to update this complaint, otherwise buyer beware & STAY AWAY FROM HOFFMAN ELECTRICAL & AC!
UPDATE: as promised: I called the company back again that afternoon to try to speak with a manager & demand a refund. I was put on hold & when the gal who answered the phone came back she said Yes, they would issue a refund. That was a relief but I was back to square one a month later. Not happy. Then like magic, another manager, Mark, called me back shortly after in an attempt to sort things out & make them right. Which he did I'm VERY HAPPY to say! Amazing what problems & misunderstandings a little direct communication can resolve. Thank you Mark, I'm looking forward to having a ""cool front"" up & running next week.

Detter O.

I see bad reviews, might be legit, but our tech was very honest, and unlike the other company Duneden electric, we did not need a new panel, as I had suspected. Paid the guy the $49 bucks happily. My experience, its rarely a company , but each individual techs morals and ethics that determines who will upsell or straight rip one off for a problem that doesnt exist, its just luck nowadays, really, everyone should expect to be upsold at least, so be ready to get 5 different quotes nowadays, minimum.

Larry C.

Very good experience!!!

They sent me text messages to confirm appointment which included a picture and information about the electrician that was coming out in advance. Thoroughly explained service and emailed me a receipt with a report. Very professional outfit that was surprisingly well priced for all that they did for me! I would recommend these folks to anyone and will absolutely use them again!

Matthew A.

These people are fraudulent scam artists. Lied, failed to deliver and then came across with a condescending and holier than thou attitude, questioning why I'd be upset. Stay far far away. Would give a negative rating if site allowed.

Matthew C.

Horrible service. I called and made an appointment to instal an outdoor ceiling fan and was told the service truck will have all the supplies needed to do the job. After waiting 10 days for the earliest appointment the technician came out and told us he did not have the tools to do the ceiling fan install, then charged us for $49 for the ""service call"" and also said they would send us an estimate to to the install.. a week later never heard back.. 2 weeks waisted and $49

Melissa L.

I heard great things about this place so I called them to come to our new house to convert an outlet in the garage to be a dedicated one so we can put a freezer in there. There was a $49 charge just for them to come out and I guess better than the $600+ that they were going to charge me to do the job. We had asked how much it would be to install ceiling fans in our home as we had the pre-wiring and ceiling fans already and it was $110 per fan - which costs more than each of our fans. They were there for 15 minutes and were okay in answering some of our questions but not too helpful.