Hiller Plumbing, Heating, Cooling & Electrical

★★★★☆ 3.8 / 5 (28)
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: 1891 Slaughter Rd, Madison, AL 35758
: (256) 539-2167
: https://happyhiller.com/locations/huntsville

Company Overview

Water Systems
Drainage Solutions
H2O Solutions
Warmth Solutions
Chill Solutions
Indoor Air Quality
Wiring
Client Care

Famed for our promise, ""Your Happiness is Our Priority or It's Free!"", we ensure that any concern is handled within 48 hours, or your money is refunded.
Hiller delivers residential and commercial solutions in Tennessee, Southern Kentucky, and Northern Alabama. Being the preferred provider for homeowners with our 100% Satisfaction Guarantee of ""Happy You'll Be or the Service is Free!"", Hiller is recognized as Tennessee's foremost provider of residential plumbing, heating, air conditioning, and electrical services.

Started in 1990 from a duplex in Antioch, TN with merely $500 and one staff member - 24-year-old Jimmy Hiller, the company was built on principles that were unique in Middle Tennessee and have become hallmarks of the Hiller brand: mandating shoe covers for technicians, ensuring clean job sites, delivering clear and flat-rate pricing, and offering around-the-clock repair services.

Recently awarded the title of the fifth fastest-growing private business in Middle Tennessee, Hiller boasts a fleet of 420 ""happy face"" vehicles and has more than 600 staff members.
Jimmy Hiller has built an exceptionally successful, multi-state enterprise founded on a simple but powerful idea, ""Care is Our Core Value."" Upon founding Hiller Plumbing in 1990, he crafted a business framework focused on three vital elements: high professional expertise, a constructive attitude, and the honesty to do the job right.

Since its inception, Hiller Plumbing, Heating, Cooling, Electrical has completed over a million service calls and continues to expand at a double-digit rate, with the growth of its service offerings and through strategic acquisitions.

Recently honored by the Nashville Business Journal as one of the ""Top CEOs (and their companies)"", Jimmy remains actively engaged in the daily operations of Hiller and is focused on nurturing a new generation of professionals whose dedication to customer experience is rooted in the core values that founded his business.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Electric inspection
  • Electric installation or replacement
  • Electric panel installation
  • Electric panel repair
  • Electric repair
  • Wire installation
  • Wire repair
  • Electric vehicle charging station installation
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Generator installation
  • Generator repair
  • HVAC installation or replacement
  • HVAC system repair
  • Light fixture installation
  • Light fixture repair
  • Outlet installation
  • Outlet repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Cheryl C.
★★★★★

My electric panel blew up at 5:30 in the afternoon. I was able to schedule an appointment for the next day at 5-7 pm. But Hiller was able to get an electrician here in the morning instead. The electrician that came to my house was Roy Hastings. Head very kind and polite. He did an excellent job replacing my electric panel. I will call Hiller for any plumbing , electrical or HVAC issues I have.

Mac J.
★☆☆☆☆

Called for a bid and they arrived on time. From the start it felt like a sales pitch to sell me a tankless water heater installation. For $6400. I really wanted a conventional tank heater. The tankless brand is $1500-2500 cash and carry. Bid had Romex at $7 a foot, iron pipe at super inflated prices. Took three days to get back to discuss bid. I had already hired other qualified providers at much lower price by that time.
these guys might do a great job but way over priced. Shop around. Plus the guy that finally called me back to answer questions got rude when I told him why I was going elsewhere.

Linda N.
★★★★☆

Hiller can be pricey, but they can always get us in quickly and do great work. If you're having major work done and you have time to price shop, you might want to get a few quotes just to compare; however, overall they are a good option.

Dawna P.
★★☆☆☆

We had them out to clear backed up drains they charged us $199.00 and the next day they were backing up again. They did come back and clear them at no additional charge and we got a quote for a repipe. Needless to say they backed up again so we called a different company and paid another $200.00 and had them give us a quote which was a LOT less than Hiller, we are doing the repipe and new water heater with this other company.

Rhoda J.
★☆☆☆☆

I would not recommend Hiller to anyone. They have come out numerous times to my house and they have had to redo things more than once. They are extremely expensive and to be honest I don't think they always know what they're doing. They like making excuses for things they don't do correctly.

Wayne E.
★☆☆☆☆

Call to get electrical quote. Explained that a wall was removed and I needed outlets moved and added. The tech arrived and said he needed a permit to perform work. This was not explained when the appointment was scheduled. I was made to pay for he service fee and no quote was given. They need to train their operators on the business to avoid wasting the consumers time. When my contractor arrives next week I will not be calling happy Hiller (mad consumer) to do the work.

Becky F.
★★★★★

Wonderful company and I called around to several places and this was by far the cheapest to get my A/C looked at. He got it up and running again in a short period of time, he also did not harass me to buy anything or make me feel obligated to do this or that. He understood I needed to speak with my husband before decisions were made. I respect that so much because it makes me as a customer feel better about the decisions I'm making.
They also send a text and email for an appointment reminder. Call and text when the technician is on their way. In the text you receive the technicians name and picture as well so you know who you're letting in your home.
I want to add I signed up for their Happy Hiller Club also and got 10% off as well as diagnostic fee waived. For $23 a month they'll come out twice a year to check the A/C and heat and once a year to check the electrical portions of my home and do a tune up and once a year to do a tune up of all of my plumbing including emptying my hot water heater and clearing all of the sediment out. There is no diagnostic fee and you get 10% off of whatever they do. You earn $100 a year in hiller cash that you can accumulate and say if you keep the contract with them for 10 years you have $1000 saved up in Hiller Cash and you need a new A/C unit you can put that $1000 towards it plus the 10% off. Oh and you get priority scheduling because your a member

George H.
★★★★☆

Great team of young men installed my new HVAC system today. Professional, knowledgeable, courteous group that cleaned up after themselves. Thanks Dylan, David and Adam on a great install. As for my new system, well it looks pretty and seems to be working great. Let's see what happens.

Jack J.
★★★★★

Keith came to my house and I just knew I needed a new a/c unit but he didn't find anything wrong with it. My unit is about 15 years old and still working just fine. I really appreciate the honesty.

M M.
★★★★★

I pay for their club membership. In the past year or so the membership got upgraded (same cost but more services) to plumbing, electrical and a/c heating. I had them out to clean out my water heater. There was junk in the thing and some of it migrated through the lines. It clogged up my tub. They sent out a technician. When the standard ideas didn't work he and I came up with a few other unconventional ideas. Today the technician brought another technician and between all our ideas they fixed my tub. They did it. I was so pleased.

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