Hertzfield

Lee W.

Can't say enough about the quality of service I experienced with Hertz Appliance Repair. A live, intelligent person answered the phone on the second ring. They were courteous and answered my questions quickly. They were able to come out that day. Russell, the tech sent me a text when he was in his way. He arrived at the beginning of his time window, which was nice.
He quickly diagnosed the problem with the icemaker and said he could get the replacement and install it that afternoon. He was as good as his word and had the unit working like new. My family and I are grateful for his work and recommend Russell at Hertz Appliance Repair.

Laurel H.

Great and reliable service.
Would definitely call for any repairs on my appliances. Highly recommend Hertz Appliance Repair.
Laurel H.

John J.

I was very happy with the service I received from James and Russell. This is an honest, professional, knowledgeable company, from the owner on down, and it shows. I would highly recommend Hertz Appliance Repair for your washing machine repair needs. Their honesty, professionalism, and fair prices will leave you pleased with their services.

Mary S.

I booked appt on line and scheduled it for 2 days later. He showed up on time, fixed leaking water line on refrigerator and solved overheating condenser by cleaning it. Done quickly, efficiently and friendly. Explained all problems and how he was fixing it. Will definitely use this company in the future.

K G.

Very pleased with the service from start to finish! Someone from their customer service team responded back within minutes of our inquiry last Saturday with an available time and date for today. Then, the personnel who came over to fix the issue on our washer was very professional, knowledgable, and pleasant to deal with. He clearly and thoroughly explained what happened and what we need to do if it re-occurs in the future. Hertz Appliance Repair will now be our go-to for any type of kitchen/HVAC/AC appliance repair we will ever need!

Jalpesh C.

The staff and owner were very responsive; affordable and worked on the job pretty well. When the problem resurfaced (or so we thought), we reached out on Yelp messages, the staff responded with a YouTube video link and a suggestion what else could be wrong. We followed the advise and cleared the ice from freezer for apparent repeat leaking to go away.

Nicolas H.

Responded to my inquiry within minutes, was able to book an appointment online and they arrived at our residence in less than 24 hours! Russell was nice and helpful and fixed our issue promptly. Their prices are reasonable and they have great customer service, will use again for sure.

Justin B.

Technician Russel was able to diagnose and fix my furnace within 1 hour. Great Service. Fair price.

Dianne M.

Timely, professional and got the job done! Russell even helped me to clean parts of the refrigerator that I was unable to get to. My ice maker and water dispenser quit working and the lowest refrigerator drawer was frosting up. He knew what the problem was and fixed it. I would definitely recommend.

Troy B.

I can't imagine a more honest business.
My extra refrigerator/freezer in the garage is failing. Russell came out today to take a look. He stated he thought it might be a freon leak and quoted me a repair cost. I said, ""OK,"" but even before he started Russell told me this fix may not work.

After an hour Russell called me into the garage and informed me the compressor was broken and that it would be cheaper to get a new refrigerator than a new compressor. I asked Russell how much I owed him. Fully expecting him to say the original quote - since he had always said it might not work. To my surprise Russell apologized for not being able to fix the refrigerator and charge me less than the listed consultation fee.

I hope I don't have anymore appliance break but if I do I will call Hertz first.