Harmony Electric Co

Carolyn E.

Two and a half years ago, Harmony Electric totally rewired my home and farm after a power surge. It was all covered by home insurance. Harmony Electric charged me for outlets and breakers that failed that they put in two years ago. I paid about $178 for their visit to replace them. They had been out on one visit where it appeared it was just the breaker, and the reset button on an outlet in my bathroom, but in the next week, the reset button would no longer work and then it was clear the breaker had to be replaced. I complained about being charged today,...not a good way to start a conversation on my part, but I was certainly afraid that what happened after that did in fact happen. Today they would not attend to the issues with no power in my main kitchen when the generator came on. They were suppose to label the new generator panel two years ago when they put it in. It still has the old labelling which I never noticed until today when the power went out and my main kitchen was not connected to the generator like it had been in the past so it had no power. The lack of labelling on the generator was never noticed because the kitchen had always worked before today when the generator came on. We ended up in a nasty confrontation on the phone, because of it. I have witnesses that my kitchen was always connected in other times when the power went out. I think Harmony Electric is avoiding an issue with wiring in my kitchen, as that is where the plugs and outlets fail and also the bathroom next to it. The room next to the kitchen which also normally has lights also wasn't working. With the lack of labelling on the generator, it is hard for me to know where that wiring was actually connected and they now refuse to look at it or label it. I am very upset. They then said they would no longer work with me after I challenged them about the labelling they claimed they had done. I asked to speak with the owner and was told he had been listening and was not interested in speaking to me. He also said it was why Tim hired him...to handle these types of thing. Hmmmm..must be a lot of them. I am also quite sad, as after the months they spent at my home doing all that work, that we were friends. Well guess not so much.

Md D.

Harmony Electric (Houston, TX) installed a new breaker box for me in 2014 that has worked perfectly during the past five years.

A few months ago several of my indoor plugs were not working due to a short in one plug. Raul was able to identify the source of the problem within 30 minutes, and checked several sockets, and repaired one other that was not working. This was an issue that might have taken a less experienced electrician several hours to locate.

I am grateful for Harmony's honesty and integrity as a company, their respectful technicians' character, and highly recommend them to anyone wanting an experience with an ethical company.
Melody D.

Tymika M.

Raul (electrician) was an hour late to my appointment. Was able to quickly identify the problem within 15 minutes and still charged full price at $148. You would think there would be some kind of discount considering the electrician was tardy and the issue was minor. Seemed a bit unfair. Would not use this company again.

Emma M.

We have used Harmony several times and had great service. I'm confused about one review clamming they charged her $148 an hour. That is not their hourly rate, or has not been for us.

All of the electricians we have had were courteous, professional, clean and respectful of our house.

I asked the electrician to take a look at some lines on the outside of house. He advised me to contact CenterPoint to fix them for free.

When dealing with any contractor or service provider make sure you have an understanding of the rate and the expected time it will take to finish the job. I would not wait an hour for anyone to show up. I would reschedule the appointment or cancel and call another electrician.

Scott A.

Called them about a dryer not working. They called first and showed up 5 min early for the job. Quickly found and fixed the breaker problem an I was running in no time. I did have to pay extra for the breaker but was resonable price and did not try to up-charge me. I will be calling them for my next electrical problem.

Blake E.

I can't say enough great things about my experience with Harmony Electric. Calvin went above and beyond to solve our issues. He was courteous and professional from start to finish. Truly one of the best customer service experiences I've had in a long time. Not only did he fix everything in the house in a very reasonable amount of time and at a reasonable cost, he also found an issue with some lines behind the house - this could have developed into a serious issue, had it been left unattended. Can't recommend this business enough and will be sure to use them for any future issues.

Drew H.

Raul from Harmony Electric was great to work with. Professional and knowledgeable, he showed up on short notice and took the time to do great work at a fair price! I'll definitely be using them for future projects, highly recommend!

Jack M.

Excellent service. Totally professional. Recommend them highly. Honest. They fixed some sloppy work by a prior electrician for us and installed new additional wall outlets and switches. Completed the job very quickly and to our complete satisfaction. We received a call 2 days after the job from Laura V. the president indicating that they were reducing our bill because the time spent seemed too long to them (even though we hadn't asked). How's that for Houston trustworthy!

Missy M.

Their electrician was on time, courteous, professional, thorough in looking for a solution -- and fixed the problem we were having in our 77-year-old home very quickly. I'll call them again for any electrical problems we experience.

Tracy S.

Just had a very frustrating experience with Harmony Electric.
I spent $345 to have my doorbell rewired. Was surprised by the high cost and spoke with the owner. Dennis agreed to drop the price *to* $345 from $400ish. The experience left a bad taste (especially since my brother -- an out of town GC had already done the trouble-shooting and even walked the guys through it over the phone when they couldn't figure it out.).
The men who came out were quite nice enough but struggled to complete the job.
Fast forward 3 months, door bell isn't working again.
I called and spoke with Dennis who said he's send the same men back for an initial service fee of $148. To troubleshoot. Again.
I asked that he wave the fee for troubleshooting since we so recently had the work done. He got agitated and told me I didn't understand business. Seemed like an unnecessary personal attack during what had been a cordial conversation.
We went back and forth and he accused me of wanting something for nothing, of being cheap (in so many words) and of not having any business sense.
I told him I was disappointed in those accusations, in his seeming disinterest in reaching a solution to our electrical issue, and that I realized from our interaction that it was best for us to move on to another electrician.
This is actually the second time I felt like we were over-charged and our concerns were dismissed. Last time I chalked it up to a learning experience for myself. This time I realized they aren't the kind of company I want to do business with.
UPDATED TO SAY: The response from Harmony Electric both on the phone and on Yelp are precisely why we ultimately chose to have another company fix the issue. Bottom line, my goal isn't to win an argument, it's to have a door bell that works. Fortunately, another electrician in the neighborhood was able to fix the problem for us.