Hank's Handyman Services

Matthew W.

I contacted Hank's after they were recommended by another handyman service. Our mailbox post was broken from neglected dry rot and needed to be dug out and replaced. Since it had already been almost a week of me trying to find a contractor to take the job (and no mail delivery in that time due to the box laying on the ground), Hank's said they could do it but it would be another four days before they could give me an estimate. By this point I had made peace with likely having to overpay since they would be my first estimate and I needed the job done as soon as possible. I wasn't able to be home at the time they had available so my wife met the technician and approved the work.
The work itself looks good and took about four hours. The invoice was $1299 which was definitely higher than I was expecting and beyond what I had budgeted for the job. We also requested a quote to restain our fence which is about 150 linear feet. The estimate was $3500 which is certainly outside our budget and in the low end of the fence replacement estimates I've received. I did not receive itemized quotes for either job, just a single line item with a price.

Joe A.

I have never used Hanks but seems like a very well run company....I see many folks complaining about the trip charge that's waved if one uses their services, I think we've been spoiled with ""free estimates for the last 50 years...having a trip charge is the new norm...as a matter of fact, I would question a well managed company that doesn't have one....I also noticed some negative reviews, about some of the smaller projects, allegedly way overpriced....""I could do it myself, I just don't have the time""....we think the projects are easy, ""in your mind it's easy""...most homeowners don't have the skill set or the tools.

Through many exhaustive studies, price is # 6 in the buying decisions, it's better to invest more than you plan than spend less than you should, when you invest more than planned, carried out over time, it's pennies, but often, when we spend less than we should, we lose it all......I'm not sure about Texas , but where I am I hear folks say things like ""I set estimates and no one showed"", or ""I receive 3 estimates but no one has gotten back to me""

Ghosting has become the norm....especially on smaller projects,

I'm not saying that sometimes we overpay, but if we get a quality job backed by a warranty, that's honored, then it's really pennies over time.

David J.

My tech was Brandon Herreros and he was on time and got the job done early and in a professional manner. I would highly recommend Hank's Handyman Services, they are very affordable and very dependable.

Erin L.

We called them a week ago. Their first available time was today. We needed 2 tiles redone in our bathroom. With a straight face, the person that came out quoted us over $700. Within an hour of them leaving we contacted another handyman who came today and fixed it for $150. Don't use this company.

S J.

John V. is the BEST! My back door had become literally impossible to close. John diagnosed exactly what the issues were (settling, sagging, and faulty weather-strip installation), and quickly took care of the repairs in a professional manner. I have become so tired of sloppy workmen leaving some sort of damage with each repair, but I am very happy to have found someone I can actually know will do the job right. He did a walk-around to look at other much-needed repairs and gave me a quote for the jobs. Words can't express the relief to have found someone I can trust to do the work! Thank you, John!

M C.

Augustine was excellent. Did a great job. Will use him again on future work.
He went beyond what was needed. Very friendly and professional,

Shannah H.

An HVAC installation damaged our foyer's wood floors. Thankfully we had spare replacement boards but not the know how to make the fix. Our service tech did an incredible job swapping things out and cleaning up post-work. The foyer looks as good as new!

Cathy S.

Just had Hank's out to look at replacing 2 small facings where our gutters would go. No gutters just 2 small pieces of wood. They charged $39 just to come quote this for us. And their price was $1380. My guess is that the job was too small and they didn't want to do it. So they took our $39 and left. I would not call this company, they seem very dishonest. I had to give them one star just to post this review, another dishonest way of doing business.

Brad G.

The service guy that arrived was very knowledgeable and very nice. The price was not really competitive with others, so decided not to use. The service guy could not quote any prices, he had to call the company to get the actual prices. I would not recommend them.

Sarah P.

Ryan came to do several jobs for us and he was amazing, and so quick. The time between him arriving, getting the estimate for what we needed, and completely finishing the job was about 90 minutes. He probably saved us about a week of work, which would have been miserable in this August heat. They are expensive, but I couldn't have been happier with Ryan. He did such a great job and was so friendly and thoughtful. We will definitely request him again.