Hamilton Electric Works, Inc. - Electric Motor Sales and Repair

Anthony E.

They didn't want to repair my motor. Too busy. Entirely disinterested and unhelpful.
The business manager now posts that they have no technician for the type of motor.
The first greeting I had when I walked in was, ""don't work on those. Can't get it open.""
This is not true, since I already had it opened.
But no one looked at it. So is it true that they don't work on this type of motor, which no one looked at, or is this reply from the manager just an effort to counter a deservedly bad review?

Christopher P.

I had an electric motor for a scuba compressor that died so I emailed Hamilton Electric to see what they could do. After a couple emails Bart asked me to call him so we could discuss in more detail. We had a really good conversation regarding my options and he suggested it would be in my best interest to go with the existing model that I have from another vendor. When I started to take the motor apart I found the problem and emailed him again. He suggested I bring it in for him to look at. In the end he sold me a new capacitor and the motor is back up and running. He was very knowledgeable friendly and helpful. I know I'll be back if I have any more motor problems with any of the various mechanical systems in my house.

Daryl L.

Absolutely the greatest. Recently had an issue with a fan motor,it died. Bought a new one from Hamilton electric it turned out to be defective and they stood behind it on the spot. Second motor turned out to be defective and I was getting frustrated. The kind folks at Hamilton talk me through several items and I brought that motor back. Much research on their part and the first motor was incorrect that I brought them to begin with but they still corrected the issue ,. Made me a very happy camper and was at no additional charge, which it certainly should have been. I've dealt with Hamilton electric for over 20 years and this is the type of experience that is normal from them.

Anna G.

I brought my lathe into Hamilton yesterday and it was fixed by this afternoon! I don't know if they are always that fast or if my job was just a simple fix but I was pleased with the quick service! When I dropped it off there were a couple of younger guys (nice enough) who helped me out and when I picked it up today the two brothers (owners I think) completed my transaction. They were totally nice but not in that uncomfortable way that makes you think they haven't talked to a female in a decade (which is kind of typical in male dominated industries/shops) and they even carried my heavy dirty machine out to my car which is very thoughtful I think. I hope that I won't be needing any electrical services in the future but if I do manage to break one of my tools I will definitely go back to them.

Brant S.

Great customer service, friendly troubleshooting over the phone on my AC condenser. Called to buy a $150 motor but offered to test motor. Only needed a $35 capacitor. Honest and helpful ... Thank you!

Jeff B.

Needed a simple part for a fan motor and I guess the guy was having a bad day or he's always a jerk because I was very passive aggressively insulted. ""I figured you didn't know what you were doing"" was his second line. I just had to check my notes on the part number is all. So not only will I not be back but I won't allow any of my employees to be back. I'll agree somebody doesn't know what they are doing.

R R.

Late Friday night, our home A/C stops cooling. Outside condenser unit not working.

A bit of investigation leads to a bad capacitor. Not difficult to replace oneself if done carefully. However...

Every A/C company I could find open on Saturday morning told me they would not sell me the inexpensive part. Said I had to pay for service call and installation, who knows when on one of the hottest weekends of the year.

A/C repair is an utter racket - I get the restrictions on refrigerant, it's a chemical - but a simple mechanical part, of which you have hundreds in stock? Give me a break.

Took the part to Hamilton, they had a perfect replacement at a reasonable price. If anyone else finds themselves in need of this common repair and part, go to Hamilton Electric Works before you pay the A/C extortion fees.

Vincenzo M.

The've been in business since 1946.  The sign in front makes quiet a few declarations of what the can do.  Too bad it is all a big lie when it comes to repair work.  The main goal of this business is to get you to purchase a new electric motor.

  I brought in a 1940's 3 hp single phase electric motor because it would start up and after a few seconds blow the 30 amp braker on my fuse panel.  I have a background (30 years) in vintage internal combustion motors of both industrial and commerical vehicles.  I pulled this motor apart to visually inspect and clean the bearings and armature.  The bronze bearing and armature shaft ends were in very good condition in that there was no lateral play, but had allowable end play for the motor.  The starting capacitors were replaced and the the starting contactor worked perfectly.  The motor would start every time before blowing the braker as indicated before, so this was not the issue. 

  I took the motor over on a monday, they called me the next day to tell me the motor was not worth saving, that the bearings were shot, the starter contactor was damaged and the field coil was grounding out.  I knew already that two of these finds were false, so I told them that I would pick the motor up at the end of the week.

  I picked up the motor today (friday) and it was all apart.  When I told them I brought them a complete motor, that's what I expected to get in return when they sad the could not fix it, they told me the motor was a boat anchor and it was not worth returning to it's original state.  If I wanted it back like I brought it to them I would have to pay the mechanic who wouldn't be back in an hour to do it.

  They gave me my stuff back in a box.  The starter contactor had been broken by the moron who took it apart and the field coil has a wire that appeared to be broken and they passed off as if had always been that way.

  This business is a dishonest one when it comes to repair work, they are unable to do it correctly.  If this motor was beyond the ability of a business that has been around since 1946, you got to wonder what business that was because it wasn't electrical repair.   They should have said so instead of having an inexperienced fellow break parts that have been operational since the 40's through inexperience and ignorance.  I am very unhappy with all of this.  They need to stick to selling new electric motors and farm out the repair work to an honest and reputable business.

  Learn from my mistake don't let them take you too.

Genc K.

Dropped off a small meat slicer to test the electro-motor. Took a week to test and charged $113 just to test the motor. The whole slicer costs $350. Never advised there is a fee or the amount for testing. Motor was good, relay was bad, they did not have the relay. DISSAPPOINTED! and needless to say not going back, nor will recommend them.

William P.

I had excellent service at Hamilton. I walked in with my condenser fan motor that didn't seem to be working. The gentleman behind the counter quickly tested it and the capacitor that I had brought and got me set up with a new (G.E. to boot) motor. He put terminals on the wires and even cut down the shaft for me. I was in and out inside of 15 minutes for much less than what refurbed off brand motors were listed at online at other places (looking at you grainger).