GOULET ELECTRIC

Rick H.

Only reason Ben gets a star is the simple fact you can't give zero stars. Horrible attitude and customer service. Came to my house and didn't apologize for being late just stated well at least I showed up... really ! Than he had the nerve to tell me the other estimates I received were lies and the price was too cheap and he wouldn't even attempt to work a deal out. I guess he has too much work or jobs to deal with your average every day customer. I honestly hope his business fails for not wanting to help us regular people. He probably has to o much money to help the average consumer. He also told me after we argued go ahead and yelp me nobody reads yelps for my business anyways. Well he is right with only 4 yelps he isn't really getting any attention. Do yourself a favor don't call him for any business let him starve!!!!!

Jasmine L.

I hired this contractor, Ben Goulet, for two projects, one in June 2017 and one in Aug 2017.

First project: This project involves installation of a ceiling fan, an outlet, and several lighting fixtures. The work is fine.

Second project: I ask Ben Goulet to install a short power line and an outlet to plug our fountain pump. This time I have lots of problems with this guy. Schedule: He said he would come Thu, but only came Friday. He did some work, then left, saying he would come the following Tue to finish the work. He disappeared and only came back the following Friday. Work quality: Horrible. I got no outlet, no plug, not even a switch. He only installed a GFI (Ground Fault Interrupter) and hardwired the pump to the power source. When I asked him how to turn off the fountain if there is no switch, no plug. He wanted me to push the tiny button on the GFI. Ha ha ha... Anyone who has some basic electrical knowledge knows that the GFI is a protective device which is NOT supposed to be used as a switch. The GFI is certainly NOT an outlet. Either this guy is incompetent or he purposefully ignores the basic to reduce his workload and get extra money.

It turned out that this guy loses his temper very easily. One minute before he appeared to be a polite person. The next minute he changed into an aggressive and intimidating person. He loudly and fiercely argued with me. Before he started his work, I have clearly explained to him, in person and in text messages, what I need. I still keep the text messages I exchanged with him where I said I need an outlet to plug the fountain pump. He said it is not what was agreed on. He said I must pay him $200 more to install an outlet. At this point I let him go. I understand that I should end my dealing with this person right away. Then I hired a different contractor who installs a proper outlet plus a timer for the fountain, at a fraction of the cost that this guy Ben demanded.

Also, by asking around, I discover that this Goulet contractor cost of service is far more expensive than some contractors. The Goulet Electric Inc. is actually a tiny business where Ben Goulet is the person who does most of the work. He typically has one assistant who he constantly changes. He came to our house with 3 different assistants. Other contractors I know have more stable employees. No wonder he cannot offer a proper work schedule for customers. One should also be aware of his hidden character. He is willing to be dishonest and to intimidate me to accept his work and pay him. This person obviously does not care to keep long term good relation with customers.

Greg G.

Goulet was prompt, responsive, and did excellent work. Ben consistently explained everything he did. He made sure everything was up to code. Every bit of the complex job was excellent. He helped us understand what we needed and he did a lot of extra things for us.

I would always call him.

You will get the best service imaginable!

Aaron G.

Never showed up to bid a job I had at home. Called and scheduled a time but didn't show up. Was too busy doing another job and going to a Dodger game to come by. If you don't want to look at the job just say so.