Global Source Lighting

Lori S.

Just want to thank Jacob at Global Lighting Source for his patience and amazing service. My husband and I went in to the store, chose a fixture to hang in our dining room, Jacob came and installed it, I changed my mind and didn't like it, we went back to the store, chose something else, Jacob installed it yesterday and we love it!!! I have a really hard time making up my mind about everything, so finding a company that puts the customer first and is beyond patient with me, is a dream! Plus, there is so much to choose from and Global Source Lighting knows everything about everything to do with lighting. Thanks Jacob!!!

Jan S.

We bought many lights from this couple adding up to around $4,000.
4 lights were for a stairway. We ordered horizontal ones. We know this for sure because my husband put in the electrical boxes himself. He mistakenly put them in vertically. We went to Global Source Lighting to buy the stair lights and ask Jacob (owner), whom we had dealt with before, what he would charge to change out the electrical boxes to horizontal. Jacob quoted $300. Husband decided to do the job himself. At that time we ordered the 4 horizontal stairway lights. The lights came in vertical, not horizontal. My husband returned. Jacob said, no problem, he would return them and get the horizontal ones, but there would be a charge of $300 for the new order. My husband not knowing what was going on, paid the $300. I called Jacob and went round and round with why the $300 - it was not our mistake... if we paid the $300 we would actually be paying $700 + for 4 small stairway lights! Jacob finally agreed to refund the $300. I felt, even tho we should never have been charged $300 for returning a mistake on their part - Jacob was a good guy. While waiting for the horizontal lights to come in, I went back to Global Source and bought a Pendent light, which was hanging in their shop for $600 +. I dealt with Jacobs wife this time. I told her I wasn't sure if the Pendent light was going to work. I was reassured there would be no problem bringing it back. It did not work out, so I returned the Pendent light a week or so later. Jacobs brother was working in the shop that day. I said I would keep looking in their on-line store for a replacement, but if I didn't find anything else in their shop/catalog could I get my money back. I was again reassured - no problem. 1 week later after looking endlessly, I return to the store and said I would like my money back as I couldn't find anything else from their catalog/on-line/in their shop. I was told no, I would have to take it up with Jacob. Numerous calls to him went unanswered. Finally our Contractor said he would call Jacob and speak to him in Hebrew to help get a better understanding of what needed to be done. Jacob agreed to refund $475. Jacob said due to having to pay for the shipping cost of the new horizontal stairway lights, he thought that was fair. Our contractor told us to live with it, at least we got some of our money back.
I'm sorry this is so long, but feel anyone looking to do business with this company should know what it's like to deal with Jacob, his wife and brother. WE FEEL TAKEN - BE WARE!

Nancy A.

Global Source Lighting has a tremendous selection of traditional to trendy lighting. What isn't in the store, Jacob will get! After a really thorough search of the web, we found Global Source and we discovered our perfect pendants! Excellent customer service withou high pressure sales tactics--lovely!

Martin V.

If you are looking for a great Electrician, Jacob is the one for you. We needed 2 Jacuzzi spas to be wired and hired Global Source Lighting. He was right on time, actually a little early which was great and did the job as we agreed on. His Professionalism was very good and the work was done in a timely manner. the clean and neat work that he did will get him back to our home again. Feel confident in this Man.

Brit S.

My husband and I were looking for pendant lights to hang over our kitchen island for the longest time. We saw Global Source Lighting's sign from the freeway and decided to give it a shot...
Before I proceed I have to say that me and my husband are super picky and it takes us forever to decide on decor design!
From the moment we walked in Jacob understood what we liked and helped us find the perfect pendant lights to fit our kitchen size and design... As I said, because we are so picky, it took us 2 trips to come to the store and about 4-5 hours combined in store (!!!) to decide going through hundreds of options... Throughout this entire time Jacob was the most patient, knowledgeable, friendly and professional person we have dealt with. Our experience was great and the pendant lights turned out beautiful!

KT C.

I just want to share what an AMAZING experience I have had with this company!! The owners are kind, helpful, extremely patient and honest. I own a business and usually I am so discouraged by the lack of integrity in people's work. This is definitely not the case here! Jacob and Annette are wonderful. Jacob was always on time, had great lighting ideas, and really helped me stay within my budget. His work is impeccable. I know that everything was done perfectly. (I'm a little type A). He even went the extra mile for me by patching some exposed electrical outlets. It was such a relief to be able to trust in his work and his expertise! You will not have a better experience.
Thank you for making this process painless, and THANK YOU for making my house look BEAUTIFUL! Xoxo

Adam Q.

I have been to many different retail stores, and I must say the service here was better then any store I have ever been to. The quality of their products are amazing and the service is superb. Highly recommend visiting this place.

Wendy K.

Jacob & his staff are terrific--very knowledgeable and honest and the store is well-stocked. He is also a licensed electrician with 20 years experience. We trusted him to run wiring and place a new recessed media outlet in a prominent grasscloth covered wall above our fireplace. I have been through 2 major remodels and his attention to detail and cleanliness during our install was very impressive. My husband came home and was quite surprised at the precision of his work, especially as other workmen on the project had assured us it would not be an easy task. Perfectionists in any field are a rarity and we are grateful to have found another.

Wendy K.

Jacob & his staff are terrific--very knowledgeable and honest. He is also a licensed electrician with 20 years experience. We trusted him to run wiring and place a new recessed media outlet in a prominent grasscloth covered wall above our fireplace. I have been through 2 major remodels and his attention to detail and cleanliness during our install was very impressive. My husband came home and was quite surprised at the precision of his work, especially as other workmen on the project had assured us it would not be an easy task. Perfectionists in any field are a rarity and we are grateful to have found another.

Ken H.

I met and made a deal with the owner, Jacob, for two chandeliers and two sconces. The price was fair and included LED bulbs for the lights. Before he came over, he called to ask the height of the ceiling, which was just over 17 feet. When Jacob himself showed up to install the lighting, he came in complaining that he had to rent a large ladder for the job, $45. I pulled $45 in cash out of my purse and gave it to him. He then complained that he had to spend extra on the extra length of chain he had to purchase, even though he was fully aware of the high ceilings. He completed the installation and informed me that the LED bulbs were on order, but that he had spent so much money already, I would still have to pay for them, about $60.00.

I don't approve of renegotiation of a deal and will definitely NOT recommend this company to anyone!

By the way, this is only the second review I have ever written and the other one was VERY FAVORABLE!