Fuse Service

Farzad C.

I needed a maintenance and checkup service of our HVAC system which consists of heat pump, furnace, and air handler. We received a prompt, professional, and dedicated service from this company at a cost comparable to others. The gentleman technician, Robert, was meticulous and caring. I signed a contract with them for ongoing regular maintenance of our system and highly recommend them to others as well.

Don H.

Vitalii D. replaced the ancient electrical panel in my house. Since the old panel was located over a water faucet, the job was complicated since modern regulations do not allow an electrical panel to be close to a water outlet. Vitalii was able to rewire the new panel to a new location. He worked two long days, arriving on time at 8AM in the morning. He was unfailingly cheerful, polite, and hardworking. He did a great job and did it with a great attitude.

Sunil P.

Fantastic experience. I recently got Daikin Heat Pump installed and it was an amazing experience to work with Fuse Service.
First, We met with Konstantin who gave the estimate and explained the pros & cons of all the systems (AC/Heat pumps, different brands available).
The technicians - Alex, Nick, and Andrei - were courteous, punctual, knowledgeable, and hard-working. They went above and beyond to complete the work on time and with exceptional quality.
I HIGHLY recommend Fuse service.

Matthew O.

We contracted with Fuse to install a mini split unit in our house.

We first had a visit from their technician Roby, who assessed what we wanted to have in the installation, and the logistics for installing it. He was extremely helpful, mapping what we wanted to the robust options and product line that Fuse carried. He gave a rough quote before he left, and then sent the final exact quote within hours. The price was very reasonable.

The installation was set for about 11 days out, but Fuse pulled it in and did it 8 days later after checking with us.

The installers arrived promptly at 9 AM, and took the entire day working on routing a new electrical feed to the compressor, and installing and connecting the interior heat exchanger.

David, the chief installer, was methodical and rigorous. I've done a lot of construction myself over my 73 years, and I especially noted how he would review and examine all his and his assistant's work after doing it. Now this is a fairly complicated matter - construction, electrical, A/C plumbing. He was a master of all the aspects. He made certain everything was done absolutely best.

Thanks to David and Fuse HVAC.

Zelalem A.

I worked with Sergiu from Fuse to repair my HVAC. There were multiple issues with the unit, including wrong wiring and components. He was able to effectively fix it in a short time. What I also appreciated was the responsiveness, the professionalism, and the willingness to fully explain what was going on. Highly recommend Fuse and Sergiu for any HVAC needs!

Sandy S.

A great experience with this company. They were recommended to us, and I'll be sure to recommend them to anyone who needs a new HVAC system. The sales person, Konstantin, was knowledgeable and sincere without being pushy. Scheduling was perfect and they communicated well. Installation was great with two efficient and knowledgeable technicians (Andy M. was one, but not sure of the name of the other person).
And the price was very competitive.

Ben M.

Cant speak on the quality because they never showed up. Agreed to service they provided me a date, a few hours before the scheduled work they said the product didn't come in. They gave me a date and I said lets pushed it out a bit further to make sure the product came in. Less than 24 hours before the installation I was told they would be an hour late, I agreed to it because I took the day off. Installation time comes and there was no communication and no tech. I waited 1hr and 30 minutes thinking maybe he got delayed, it happens but got no information. I reach out to them and provide my info. A few minutes later I get a text saying the tech hurt his back and they would have to reschedule it again for next week. I've already been rescheduled twice already and took 2 days off.

I get it things happened, but when dealing with a company I expect some type of professionalism which I did not get. The text made it sound like he couldn't come in today because he hurt his back. This means they knew before my scheduled appointment and said nothing. The other possibility it happened before my appointment but I waited 1hr and 30 minutes and did not get notified of what happened until I reached out.

I will say getting a quote and talking to an electrician was pretty easy. Getting the work done was a different story.

William H.

Samuel and crew came in the morning and replaced our furnace and central air by 4pm. They were extremely efficient and professional. They kept their workspace in our hallway pristine. When they left, you couldn't tell they were ever there, except the new furnace and a/c. Wonderful work at a very competitive price. Thanks, Samuel and crew!

Karla A.

Very happy with service from Fuse, and particularly its representative, Chirrill, after some poor experiences with another local heating company.

We replaced our gas furnace with a heat pump system for heating and cooling in 2020. Installation was done by a company that has since changed names/owners, and now has a poorer reputation. As soon as winter of 2023, the system was not heating properly. Hired a local company (Heating in the name) to service, and problem was traced to a frost sensor that was in short supply and could not be replaced for many months. Upon its replacement, however, the system still did not heat much - air coming out the vents was lukewarm at best. Sent out a very junior rep on two occasions, both times concluding no problem could be identified. Asked for experienced rep and final verdict was no problem - that the tepid warming come from our vents was the most heating that could be expected from a heat pump. Come summer, it was obvious the system was also not cooling - at all - despite working wonderfully in previous summers.

Here we hired Fuse!

Fuse rep Chirrill came out. Professional, personable, and a clear communicator, he quickly diagnosed that the frost sensor and the associated board were both faulty. He got the cooling working temporarily, getting us through another week of high temperatures. On the next visit, once equipment obtained, he replaced the faulty components, and cooling has been working great ever since. Confident that our heating in the winter will be better as well! Very happy with quality of service, professionalism, efficiency, and found the prices reasonable.

Garrison W.

Fuse HVAC is outstanding. Right at the start, Logan went above and beyond with helping with availability options for assigning a tech for our HVAC repair. Once booked he even managed to pull the repair to be a whole day earlier than originally scheduled! Our assigned tech, Zaur, was punctual, professional, friendly, meticulous, and a true expert in his field. He was able to diagnose the issue, suggest the fix, already had the parts, and got us up and running again ahead of the next heat wave. Can truly trust Fuse HVAC for your repair needs!!!