Fuse HVAC, Refrigeration, Electrical & Plumbing

Alvin M.

My AC wasn't giving any cold air as before so called in for a diagnosis and possible addition of refrigerant. Went to FUSE because of their most recent outstanding reviews. Within minutes of reaching out, Kate was the business manager assigned and she scheduled me the very next day. I thought that was an excellent response time for a service request. The diagnosis and consultation wasn't free. It costed me $99 but it's applicable to any work that is needed.
Next day, Eugene showed up on time and was very professional. He checked on the furnace as well, thermostat and of course the AC unit. He explained to me what was wrong and the problem was bigger than what I thought it would be. He explained to me the cause, the solution and gave me two estimates for the work that is needed but in the interim, fixed what was needed just to get by. He also explained to me how to manage this through a Home warranty service call and also gave me options. I appreciated the fact that he is very knowledgeable and did not push me to spend what was NOT needed.

This company is very trustworthy and their service technicians are local which is a good thing. I would use their services again in the future. Their business model works in the sense that there is a business manager assigned to a customer who acts like the scheduler and project manager and then a technician who is assigned to each case who are very professional, courteous and knows what they're doing.

Anand A.

Fuse gave me an accurate account of the work to be done to install the Tesla Wall Charger and provided a very reasonable estimate. They completed the work as estimated and did a great job.

Fav D.

These guys were great!! Very friendly and professional. They will now be our 1st choice. Alex was on time and did a great job.

Dorothy H.

Very good company, got my water dispenser and ice maker to work again. Also checked out the refrigerator in the garage- time to get rid of it and checked out my heater.

Angela K.

Replacement furnace.
Quick quotation. Quick repair. Great service. Would definitely use again

Yasmin M.

They responded within hours to my request and sent a technician to diagnose my dryer problem the same day. They ordered the necessary part and had it fixed within 2 days. Their quick response and fix were amazing!

Angellica S.

Recently, our brand new and newly installed luxury Miele dishwasher (the very best and newest model) had a drainage problem. We cleaned the filter out and ran the garbage disposal for a few minutes - but none of the tricks worked.

Sent out a bunch of random Yelp requests for appliance repairs specifically on dishwashers, and Kevin at Fuse reached out quickly and offered to come out the next day. Thanks Yelp for letting us know that they are fully licensed to do this work.

Fuse's team of two - Kevin and Max - texted us they were on the way, took off their shoes (thank you!), and immediately got to work. Took off the wooden panel, unscrewed everything, and began their diagnostic and investigation. After telling us that the drain pipe is clogged by something and us agreeing to their provided estimate of $250 minus 10% military discount, they started taking the pipes and hoses out under the sink to clean. They brought all their tools and bucket.

After three hours, they ran a few tests on the dishwasher, and viola - the water drained! On their initial test, there was a crazy crashing noise that I've never heard before, so they took it all apart again and found a pin in the draining hose - thank goodness I was there while they were running the final tests!

After the job was done, they texted us the invoice, we paid the invoice via Apple Pay, and we received the receipt of payment - all over the phone! What a very efficient and smooth process!

The next day, the office manager or owner, Kevin, called to make sure everything went smoothly. My only concern was the language barrier (Russian) between Kevin/Max and us; as long as we spoke clearly and slowly, they'd let us know that they understood. We told Kevin (who was on the phone with us) that the water drains extremely slowly in our kitchen sink drain, which is completely new to us, and he seemed to not understand what we were trying to explain. Other than the slow kitchen sink drain, they got the job done with the dish washer and that's all that matters to us! We will have to call Kevin or check the kitchen drain ourselves to ensure everything is okay. Thank you.

Mizz P.

First class customer service and super speedy response!! Excellent pricing! Thank you. :)

M. C.

Maksym was very prompt in returning calls and notifying when the technician was on their way. Kevin was very professional and explained what the issue was on our AC. Great service! Will look to them for any future repairs.

Chris L.

Our A/C was working just fine yesterday morning but stopped in the afternoon on the hottest day of our summer. Usually it cools down at night but in this heatwave that didn't happen so, needless to say, we didn't sleep so well last night. Contacted Fuse this morning and they sent Max out by around 10am. He gave me a quick diagnosis, reasonable quote, and the work looks great. It took him about 1.5 hours to replace a few things and made sure everything was running optimally. He just left and I'm already back to the cool mid-70's! Thanks Max and Fuse!!!