Fuse HVAC & Appliance Repair Monterey

Joseph A.

I have twice requested to speak with a Supervisor or Manager regarding a recent service call and have not received a response. I have questions about the technician's inspection and I want to see their report (I never got one) which I have paid for. Their failure to respond is unacceptable.

Debbie

workers arrived on time and complete the job replacing my wall gas heater even though we did not have any electricity, I was afraid they would have to reschedule but they managed to it it completed, they did leave handprints on the walls and wall shavings as well as dust bunnies but with no electricity to see I was happy to clean up their mess and thankful they were able to complete the project. my only disappointment was they checked the old aged thermostat and it worked so they didn't offer to replace it, I would have ran down to the store and pick one up if I had realized it was in their job description. my husband tried to do it after they left but couldn't figure it out,as I said it was an old thermostat and the color of the old wires don't match up with what the new one had, I just wish they would have told me they could replace it but everything else was great and I highly recommend the Fuse HAVAC company

Doug M.

Awesome communication, very good tech who was diligent and easy to work with. As a service business owner, I would highly recommend Fuse and will use them again.

Stan F.

Had these guys come out and install my NEST thermostats which ended up being a bit more difficult than I expected. I had Ben and Nick come out and both guys are top notch! They know what they are doing - very detailed oriented and truly take pride in their work. I had some complex issue which required them to come out second time - they worked on the issue until it was resolved and thermostat is working. Nothing but ***** starts. Can not complement them enough. Use them and you will not regret it.

Thank you guys again!!!

Marianne D.

They responded promptly to my request to have a heater repaired. Did the job very well and in good time. I recommend using Fuse HVAC & Appliance Repair in Monterey.

Joey P.

I used Yelp's project feature to get connected with companies in the area that could install my electric vehicle charger. Given my service panel is small, the suggested work from all companies that responded was to replace the entire panel with a larger one - a scope of work well above the simple charger install I was hoping for.

Fuse was by far the most responsive, detailed, and professional overall in their messages with me. I felt comfortable and taken care of when I asked if there was any way to install the charger without needing to replace the panel. Nick B. offered to come by and take a look. It took less than 10 minutes of my time for him to evaluate the panel and charger and come up with a plan to make it happen. A week later it was installed at a much better price than the quotes I received for a full panel replacement.

Without using Yelp's project feature, I would have never thought to contact Fuse HVAC & Appliance Repair for an EV charger install. I'm so glad I got connected with them for this project and I highly recommend others consider them for EV charger installs as well as all the other types of work they offer.

Elise L.

Alex came out to repair my dryer. He was on time and courteous. He stands by his work. Highly recommend

Judith M.

They got here quickly, ordered the part and came back and fixed it. Very nice technician.

Jeff B.

Really like these guys. Had some problems with my Miele washing machine not draining. Alex came out right on schedule and gave it a full eval next day. Was happy to do the repairs but was unable to get the right part due to age of my machine. I ended up ordering a replacement washer from an appliance dealer instead of doing a repair. They were efficient, thorough, and great communicators. Felt like I was dealing with an honest repair person and I appreciate that! If I have appliance repair needs in the future I will use them again.

Chris G.

Very happy with Alex' service - his diagnostic was thorough and we know now what we need to do. Very clear on next steps, parts, and price. Would recommend.