Frisco Electric

Holly R.

Prompt and helpful, we'll use Frisco Electric going forward. An outfit called A-Appliance replaced a heating coil in our oven. The next day the oven kept tripping the breaker. A-Appliance came back out and said to call an electrician because the breaker was bad. We chose Frisco Electric based on their reputation. The electrician ruled out a breaker problem then examined the stove and fixed the problem - an improper ground (should've been an easy fix for A-Appliance - if they'd looked). We were back in business thanks to Frisco Electric. The bill was reasonable and there was no upsell pitch for unnecessary work or pressure to buy a ""service contract"". In 2010, Milestone said our entire panel needed to be replaced. I'm so glad we didn't do it. We feel better knowing we can call Frisco Electric for future needs.

Donna R.

Came as planned. Did a beautiful job installing a custom chandelier. Was very careful in handeling it through the whole process. I would use again and yes I would recommend!

Michele C.

I guess Frisco electric is too busy to call me back after 4 messages. I wanted to put in timers for outside lights. They told me what products to purchase. which I did. Now I have been calling for over 4 weeks trying to schedule an appointment. I even called to advise I had even more work, switching out 17 light switches to dimmers, no small cost....
I guess I have to find a new electrician. they have done work for me in the past and have been pleased. Disappointed.

Ron B.

Does not return phone calls.

I had an issue with a GFI outlet and called to have someone come out and look at it.

They never even bothered to return my phone call.

Dane B.

Awesome service! I needed some work done before the holidays and could not find anyone. They fit me in with 1 days notice. Customer service was superb from the receptionist to the tech. The pricing was great and they didn't pull any games. I highly recommend them.

Ken W.

About a week after seeing my previous review on Yelp, I was contacted via telephone by Susan in the office (WHO IS ABSOLUTELY FANTASTIC!). I wasn't happy to revisit my poor experiences with their staff, but the fact they even cared enough to make a follow-up call was positive.

Susan apologized profusely and said she would speak to the company's owner and call me back. She called me back a few minutes later and offered to have the owner come out and install the three remaining switches himself, which I accepted.

As promised, the owner arrived promptly at the scheduled time and completed the work without any further charge. Of course, he did his best to apologize as well.

The efforts of the owner and, to a much larger degree, Susan are why I'm updating this review and adding an additional star.

Why only three stars? Because the prior horrible experiences still happened and, unfortunately, nothing can be done to erase that.

At the end of the day, I feel as though all the work required was completed for $5 less than I should have paid. I was initially overcharged by $55, but the owner came and performed what I value as $60 worth of labor. It took three trips and several poor experiences to reach this point. Yes, Susan and the owner tried their best to atone for the transgressions of their staff, but I am STILL finding screws and wire in the carpet and drywall dust on my furniture where Frisco Electric was working.

I do believe that the five-star experiences of other reviewers are likely legitimate. However, I unfortunately did not have such an experience. My ordeal may be an outlier, but I really can't justify more than three stars.

Frisco Electric won't be taking any jobs away from my long-time electrician, but, based on quality of work alone, would definitely recommend them over the too-good-to-be-true priced electricians on Amazon. I had them out yesterday and won't be going that route again.

In closing (finally!), I would recommend giving these guys a chance. Just be extra sure to run anything that seems odd by Susan and she will definitely get it straightened out.

J S.

After firing another electrician, I read the reviews and had them come out. There was a miscommunication on the bid, but they took responsibility and did their best to make it happen. Susan was great to work with, great follow up/reminders and the tech Curren was very prompt, polite, and did a fantastic job. Very happy. I will definitely use them again and refer everyone we know.

David T.

I am a fulltime Realtor® who often call local businesses for questions and suggestions behalf of my buyer or seller when they don't have the time. Friso Electric Inc. is by far the the BEST company I have ever called so far. The staffs are professional, friendly, and very knowledgeable with clear/easy explanation regards to my question and concern. I feel 100% confident in their ability to perform the job correctly with excellent customer service.

Katrina W.

I'm so thankful I found Frisco Electric, and I will continue to use them if I have any other electrician needs.
Our circuit breaker that connected to the fridge went out and wouldn't turn back on. I had used another service (simply because it was open after 5pm when the circuit blew) and the guy came out, changed the breaker and charged me $200 for like 20 minutes of work. Well, surprise, it blew again and wouldn't turn back on! So I called Frisco Electric this time. The guy came out and fully examined the entire line to determine that there was a spot where the coating was rubbed off and the wires were touching each other. So, after an hour of shuffling around in our attic on a 95 degree afternoon, he got the wire replaced and fixed it the problem!
He was very nice, clearly knowledgeable, and he priced out the charges and they made perfect sense, so I didn't feel taken advantage of. I would definitely recommend them.

Jeffery C.

The absolute best electric company in the DFW area. I was going to use Milestone Electric but they were too busy to install my ceiling fans & wouldn't give me a price before they came out. They were going to charge a trip charge before they quoted me. Frisco Electric quoted me up front with no hidden costs. Curren was amazing & very helpful. These are my new electricians. Best electricans you could find