Frank Gay
Company Overview
Business Services
- Bathtub repair
- Drain installation
- Drain repair
- Electric inspection
- Faucet repair
- Garbage disposal repair
- HVAC installation or replacement
- HVAC system repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower repair
- Sink repair
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

Heres a photo of their pricing which they were extremely dishonest about. Do not work with this company. Absolute scam artists who happen to have a nicely branded truck. Aside from that truck that you see everywhere, this is a 10/10 garbage business.

They just want to sell their $20k AC unit to you. My AC unit was fixed by Premier Air Conditioning and Heating within 30 minutes. Will never call on Frank Gay for anything.

This is the worst cimpany to call for service. Needed a GFI replaced and the guy came out and gave me a quote foe $336.00 plus undetermined cost for the GFI. Tried to convince me to do it right now cause he could have it done in 30 minutes. That is $672.00 an hour for labor. Ridiculous. Needless to say, I didn't let them do the job.

These men should be ashamed of themselves for taking advantage of an elderly disabled woman. She had ONE LEAK in the wall. They conned her into replacing all of her pipes. Conned her into a new digital water heater. Conned her into replacing outdoor faucets. Conned her into replacing electrical components. Tore holes in her walls, tore her bathroom apart. She now has to pay a contractor to put it all back together. This is a newer home with cpvc pipes. Totally did not need replacing. I'm going to help be her voice. Contact an attorney, contact the BBB. They owe her some money back! These men have mothers how would they feel if it were their mother, grandmother, sister or daughter. Shame on all of you. Absolutely disgusting.

New air conditioner installation at my home. At the time of the signing of the contract to do work, a verbal promise was made that we would be provided a detailed receipt. After work was completed, we got a receipt that had one line item - the total of the whole job. No manufacturer, no model number, and certainly no serial number. I asked them again to provide what they had promised and they said that we purchased an economy package and that they won't provide us with this information. I have registered a complaint with the BBB and suggest others do the same if they have issues. My whole point is that if I have to provide proof of purchase to another service company =since I will absolutely NOT be using Frank Gay Services ever again), what does a piece of paper from them claiming to be a receipt and has a single entry for the whole job total mean to anyone outside of Frank Gay Services? Furthermore, they continue to battle the complaint to the BBB when they could have sent a the itemized receipt as requested. They keep pushing back and refuse to provide us with this pertinent piece of information on a $10k purchase. I can't discourage people enough from using their services. Stay away from them if you value good customer service after they have your money. Absolutely abysmal customer service practices.

Buyer beware deceptive sales practices I was lied to and told they no longer offer Air conditioning services and you have to buy a maintenance agreement for hvac, electrical and plumbing do not fall for it. Have your hvac maintenance done by any body but Frank Gay. If it was a good product you would not be forced to buy it

Our zoned heat/ac system was not working in part of the house. The technician said the zone control board was bad and gave us an estimate of $6,200 to replace it. We've since learned (thru research and other companies) the cost should be around $700. Had another company come out the next day and they found that one of the compressors was not running. (The technician from Frank Gay never even checked the outside units.) The second company fixed a loose wire and everything is up and working fine now. Cost of the actual required repair was $112. We have used Frank Gay before and their prices are always very high. But, they are quick to respond when called and that is why we continued to use them. This time; however, the price they wanted to fix what wasn't broken was totally ridiculous and honestly an insult to our intelligence. Going forward we will take our business elsewhere.

We called Kiley plumbing which has become part of Frank Gay Plumbing because we had a leak in the wall of our garage. Their technician said we had to call Sleuth so they could determine exactly where the leak was coming from. So, $350 (for 5 minutes of ""work?""), he marked where he said the leak was. How come I already knew where it was and the Frank Gay guy didn't??? Okay. So another Frank Gay plumber comes out. After too much verbiage this man told us we needed the entire house replumbed to the tune of ONLY $11,555 (WHAT???) and that figure did not even include a new hot water heater! I told him that would not happen in my lifetime. He also tried to sell us an annual plumbing service contract. Then he said (without any embarrassment) that he had 30 years of plumbing experience under his belt and was not going to fix the leak because he could not guarantee the work. Another WHAT???
The following day the Frank Gay Company called to ask if we had any questions and when would we like them to begin the work of replumbing the house. Yeah, right!
To make a long story shorter (because there is much more than what I've written), we ended up calling a qualified man who worked for himself and has his own plumbing business. He repaired the leak quickly and all is fine.
If anyone needs a plumber, do NOT call Frank Gay under any circumstances. They are bad news and not honorable.

Beware using FG. I bought a Goodman Ac unit in 2014 from FG. It is still under warranty, and I have receipt and paperwork. FG wouldn't honor warranty, saying "" they had to check with the boss"". They only wanted to sell me a new compressor that they said is on back order for two months. My husband found compressor in stock at Goodman distributor here in Orlando himself. This is on Thursday, in July, in Florida with elderly sick grandma in home. Then they said they can't come out for two weeks due to illness in the home. Fast forward to Monday, my husband called Armstrong AC who came out, replaced capacitor for $250 and now ac has been working fine since. Devin with Armstrong was great! Mysteriously a housing unit was missing when Armstrong went to fix our minor problem. Sabotage? IDK. Funny thing is we didn't need a compressor at all. I wonder if Mr. Gay knows how his staff is misleading people.

I had an electrical issue in my apartment I called this company to come fix it they never came out three days in a row they kept telling me they were coming out they never came out I had to call another company I would not recommend this company they suck