Five Or Free Electrical Solutions

★★★★★ 4.5 / 5 (61)
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: 903 E El Camino Real Ste 122, Mountain View, CA 94040
: (650) 453-0493
: http://www.5orfreeelectrical.com

Company Overview

Reasons to Choose Us as Your Electricians
You shouldn't allow just anyone to work on your electrical systems. What’s the reason? You want to prevent being exploited. You've felt that pain, and it lingers.

You've spent money on contractors who don't meet expectations. In the end, you receive poor treatment. Your calls go unanswered. Your home is left in disarray. The work you pay for is poorly executed. And then, they drain your wallet dry.

It's no surprise that trust is hard to come by these days. There’s a lot to lose.

Due to your genuine worries about being exploited, I created a business model for my electrical company that shifts all the risk onto us.

Here’s how we take away your concerns about being misled with your electrical needs:

We present 5 Promises right from the start that ensure your peace of mind. If we fail to uphold them, your electrical work is FREE. No strings attached.

What do these 5 Promises entail?

Your Electrical Job Is Completed To Your Approval
Your Home Is Left Clean and Tidy, Just As We Found It
Your Estimate Remains As Initially Quoted and Agreed Upon
Your Appointment Calls and Emails Are Answered Within One Business Day
You Won’t Be Left Hanging For A Late Arrival*
*If we are late without prior notice, your electrical work will be completed ...

Five or Free was established by Alexis Muñoz four years ago with a vision to transform the service industry for clients through his 5 Promise Guarantee.

His aim has always been to provide peace of mind to all his customers in a way no other company has done before. By making 5 promises upfront, he ensures that if he doesn’t deliver, the job is FREE.

Alexis began offering this innovative Five Or Free service in the window cleaning field, realizing how desperately clients seek reliable service that values their comfort.

Following four years of providing his 5 Promise Guarantee to window cleaning customers, Alexis collaborated with a sister company with more than ten years of electrical experience, and together they launched Five Or Free Electrical Solutions.

Today, our unique Five or Free Guarantee is accessible to anyone in need of electrical services.

Here at Five or Free Electrical, we are committed to delivering high-quality service in a valued industry. I am a highly skilled master electrician with diverse experience in multiple facets of the industry. I’ve gained leadership skills early on and continuously strive to cultivate a team of leaders while mentoring others. We take on projects of all sizes, from minor tasks to more challenging endeavors. We are committed to streamlining the industry with technology to ensure efficient procedures and rapid responses. You’ve reached the right expert to assist you with your electrical needs, ensuring the job is done right the first time.

Business Services

  • Circuit breaker installation
  • Circuit breaker repair
  • Doorbell installation
  • Doorbell repair
  • Electric inspection
  • Electric installation or replacement
  • Electric panel installation
  • Electric panel repair
  • Electric repair
  • Wire installation
  • Wire repair
  • Electric vehicle charging station installation
  • Light fixture installation
  • Light fixture repair
  • Outlet installation
  • Outlet repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Geo H.
★★★★★

Excellent end-to-end experience. Five or Free responded to my inquiry quickly with a phone call. They ensured their technicians are fully licensed, and they would provide a free initial assessment to help determine the work and cost.

The quote I received was the best amongst the crowd. However, their service was also top notch. Not only was I getting a good rate, their team were friendly, candid, and professional.

Chris and Cory were the assigned technician for the panel replacement. They walked me through the details of their work plan, and thoroughly explained the process of their job. Through out the job, they ensured our home were not impacted by any of the debris. They were so neat, that it felt like no repair work had even taken place. They are true professionals that I would recommend.

Overall, I'm very satisfied with the project outcome. It's a piece of mind to know that my electrical panels were done professionally.

donna s.
★★★☆☆

Very nice company and professional. I think the price point for my estimate was somewhere in the middle of the three bids that I obtained but they were kinda tellIng me that I needed more work and upgrades than what were necessary. Sure maybe one day I can upgrade my panel but it's not a necessity right now. After speaking with several other electricians I realized that the extra work was not a necessity right now.
So if you're on a budget maybe this isn't the right company. As a woman I really don't need companies to tell me I need xxxxx xtra work if it is not a necessary nor what I asked for an estimate for.
It could feel like they are trying to take advantage of someone. I am more than capable of researching the specific worK I need to verify what is and isn't warranted.

Vickie R.
★★★★★

We hired Five or Free Electrical to install two chandeliers for us. They did a perfect job, and when they needed a couple of extra hands for a difficult and heavy chandelier, extra help arrived within 20 minutes, and got the job done. I would recommend this company highly. They have excellent customer service and communication skills.

Nico O.
★★★★★

Super professional service. We had a kitchen outlet installed by a fly-by-night electrician. Needless to say, it never worked. A friend recommended Five of Free as they had done a great job rewiring his entire house so we gave them a call. Jon was fast to schedule an assessment, and Sal was a consummate professional and all around good guy, quickly evaluating the problem and clearly explaining my options. He even showed me how to reset the GFI that had popped under my sink and stopped the garbage disposal from working. He also arranged a discount for our friend's referral. Jon quickly scheduled the work and Chris and Al got it done super fast. They were polite and professional and left the kitchen spotless when they were done. Class act.

Jay J.
★★★★★

I was told that replacing my electrical panel was a good idea since I am having an HVAC system installed. I called around for quotes for this and this was by far the most responsive company. They graciously rescheduled after I had to cancel the first appointment and came by with a field tech and installer. They carefully went over what they would do and for what price and clued me into why their company is named what it is which....I have to say is a great gimmick and a real selling point. I suggest you ask them to tell you what it means. They came in at a higher bid than most of the other companies but the level of detail and face to face customer service made the final price worth it. Allen was super personable and very knowledgeable. He had another cool soft spoken dude with a beard with him but I don't recall his name. They went the extra mile and did some patchwork and finishing work to make sure I was happy and provided me with temporary power so that I could work while they worked. I was stunned when they completed the job in one day. All of the workers that came with Allen were courteous, professional, thoughtful and efficient. I would recommend this company to anyone and will continue to use them in the future. Thanks, guys!!!!!!

Wen K.
★★★★★

It was easy to set up appointments and got reasonable pricing for the work. Job came on time and finished the work beautifully and cleaned up after himself. I would definitly recommend anyone who needs electrical works at home. Happy that my house is now LIT.

Dorothy L.
★★★★★

I am a returning customer, and again they did it!! Their service is always awesome!! I like this company because they are honest and very genuine in the way they treat customers. We had an urgent issue at our rental property. Not only they were able to help solving the problem within 24 hours, their price was very reasonable. We would definitely use this company again.

Dana K.
★★★★★

I would actually give Five or Free 10 stars if I could!!! My experience with them was nothing but professional, accommodating and responsive. We had just moved into our home when we were faced with some wiring issues. Many of our plugs were not grounded especially the ones that our 60"" television needed to use. In fact there was no power to that outlet!! One phone call and Emmanuel was ringing the doorbell!! After a thorough review of our situation he made a recommendation that involved making our old knob and tube wiring safe without rewiring the whole house and putting in overhead wiring for an overhead lamp. The next morning Josh and his crew showed up before 9 and worked tirelessly the whole day... no stopping for lunch!!! Their communication was flawless!!! I could even track where Josh was as he drove in from Modesto early in the morning!!! I could not recommend this company more!! They were an absolute pleasure to work with.

Kristin W.
★★★★★

Showed up as soon as they could to provide an estimate and then again to do the work. When something unexpected arose as soon as our electrician left, I called the office and he returned within minutes and stayed until everything was working perfectly.

Jackie L.
★★★★★

The response from this company was great! Sal came out, talked to us about our needs, took pictures and worked up a comprehensive quote, we talked about it, decided on what we had to do, committed to the work and within a week we had an appointment. Chris came to do the work and he was fantastic, all the work was done in one day and Chris worked hard. He made sure everything was perfect before he left. All the area that he worked in we left extremely clean. Not only would I recommend them, I will be using them again!

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