Fan Diego Ceiling Fans & Lighting Showroom

Kevin S.

GREAT customer service! I got 4 fan kits elsewhere and it didn't come with the supplies I needed (supplied 3"" down rod was too short). My electrician told me beforehand to go to Home Depot to get a longer one, BOTH Home Depot and Leow's only had 12"" or 18"" so I bought the shortest one. Of course, I needed a 6"" down rod so my electrician was furious when I told him the 4 fans he just installed were hanging too low for my taste. I called Fan Diego and they had 3 rods available in the color I needed the 4th would need to be cut down to size and threaded on premises (Home Depot or Loew's would be unable to do this on the spot). When I got there Ralph had everything waiting AND took the initiative of painting the 4th one in the size and color I needed instead of cutting and threading a larger one. The painted rod was dry when I got there 20 minutes after my phone call. Ralph attended me cheerfully, respectfully, and professionally AND besides the time and $30 he saved me for thinking outside the box he made me and my electrician very, very happy. If there were 10 stars possible I'd give Fan Diego San Marcos a 10!! Lesson learned: don't cut corners, go to the experts who know the product inside and out and get all the supplies there - it'll be done right the first time.

Erin H.

I gotta admit...after a full Padres season of seeing the commercials and strutting around singing their jingle we had to check them out. The damn jingle worked. ""Fan Diego, we'll make a fan out of you!""

It was a big trek for us and we definitely had sticker shock when we first walked in (and ouch my neck!)...we came in planning to buy 3 fans and we left with 2 - that's as far as this month's budget would stretch. We were sick of going the Home Depot/Lowe's route and wanted to check these guys out. The reason the prices are high is definitely because it's high quality here - from the fans to the associates. If you have something specific in mind and don't see it you can ABSOLUTELY build your own fan here - pretty cool.

We were fortunate to be helped out by the friendly, funny, and informative Ralph - he was really great at explaining some of the different fans and options for what we were looking for. Everyone we did talk to there was super friendly and helpful. They truly did make fans out of us!

Adam G.

We bought two fans from FanDiego last year and were very happy with them. Ralph was very helpful and knowledgeable, and supplied us with all we needed to get them successfully installed (he also recommended Robert from All Star Electric who did a great job installing them). We just went back this month for another fan and got the same great service and fair price.

K S.

I'm new to writing reviews, but this is such an outstanding place, I couldn't resist commenting on their great service and personable associates. You don't find this very often.

I had never been in this particular Fan Diego store prior to our search for a new ceiling fan but when I went to this store I felt like I had known these people for a long time and we dealt with several of the people that worked in this store. This was more like an experience in a small town where everyone knows everyone else. Very personable and extremely patient.

Aside from that, they have a great selection, everyone in the store knows even the most intricate details about ceiling fans and they share that knowledge for the specific needs of their customers. They have catalogs if you don't find exactly what you want on display or can recommend web sites, if you want. They are into making sure you get the correct fan for the application.

I would say that you can't go wrong with this place. We were extremely happy with all aspects of our experience.

Deborah B.

We were looking for a fan for our family room and didn't see anything we liked in Home Depot or Lowe's. I was a little hesitant to go to Fan Diego because I thought that they'd be really expensive. We were so impressed with the selection of quality fans and happy to see that their prices were very reasonable. The staff was so helpful and gave us a lot of good information that helped us choose a great fan . We love our new Casablanca. The style and size is perfect. It's so quiet and really moves the air around the room nicely.They were having a promotion, so we even got a free remote. Now my husband wants to replace all our fans with Casablancas! Fan Diego is the best place around to buy a fan.

Jan D.

Amazing service! They were very patient while we shopped for the best fan to replace our bedroom ceiling fan. We needed one with a light and remote and it needed to be quiet. We chose a Casa Blanca fan and surprisingly the price was the exact same price as we found on Amazon. The best part... they worked with us to add the light we wanted that was not a Casa Blanca light. They went out of their way to find the color glass I preferred and they even had a special where we got the remote for free. (a $75 value). Yes they have high end stuff but this was a great value. Fan was $319 and with the light very reasonably priced. Yes they have higher priced fans but they have fans for almost everyone and the price matches the value. Cheap doesn't always mean it's a great deal!

This will be the first place I come next time and I would recommend it to anyone in need of a new fan.

Drew K.

I was looking to purchase 3 fans for my new house and FanDiego was the perfect place. I can't say enough about Jessica Cooper and the whole team helping me.

We had to exchange a fan and they work with the other San Diego/ Murrieta locations.

They even gave me a deal for buying all 3 at once which I am sure Lowe's/Home.

If you are shopping for quality fans and quality service you this is your place!

Lynn R.

Jeannie (sp) was wonderfully patient with my indecisiveness and lack of knowledge re. ceiling fans. She provided an abundance of information and didn't show frustration when I left the store without making a purchase. I was happy to return the next day to buy my chosen fan. Jeannie even helped with an adapter which will better suit my installation needs.

Mike W.

4 Stars = ""Yay! I'm a fan."" Get it? FAN. Because it's a fan store. It isn't funny if I have to explain the pun to you. Why do you always do this?

Look, I'm not going to lie to you: this place isn't for everyone. The fans are high quality, and the price tags match as much. My wife and I come in once a year, with our tax return check, to purchase an upgrade for the house. They've got a better selection of fans available than we've found anywhere else, and we spent our time shopping around. The employees are nice, although there's one that can get a little bit used-car-salesman on you.

Give this place a shot if you're in the market for a new fan. I believe they've got a second location if you aren't fortunate enough to live in NC. There's no obligation to buy! Tent Sale! [insert other typical sales marketing tool here].

D P.

Great selection with a knowledgeable and helpfull staff. Prices are competitive with the online retailers.
We bought 3 ceiling fans in the San Marcos store and are happy with the products so far.

Now for the bad. This relates to the ownership and not this particular shop.
The everyday price at Fandiego is no sales tax. They need to do that to be competitive with online retailers. OK so far.
Have you seen their latest promotion? Free install on Casablanca fans. The ad doesn't say up to a max of $70.
But if you want the $70 you don't get the free sales tax. Which means that free install deal they are advertising is really only worth about $25 on a mid price fan. And you don't know that until you get to the store to buy the fan.
Not nice. I spoke to the president about this practice. She didn't see anything wrong with it.