Family Air Conditioning Inc.

Sage B.

This company is what you hope all service companies would be like. They replaced our entire system last year, were the lowest bid while offering quality equipment and did a top notch job in less than time than quoted. I was amazed, really. That combo just doesn't seem to exist anymore. The owner, Jerry, was so on top of it--gave us the quote, dropped in on the job, personally dropped by afterwards to gets us our final paperwork and even filled out rebate forms for an energy rebate. They are the NICEST people as well as being professional and truly caring. The word ""family"" in their name is key ... its a family run business who cares for your home the way they would for their own family home. Had them out today to check on our system which stopped working after a very dusty renovation--a construction worker had left off a circuit switch of all things! After finding that, they stayed and checked on the unit and looked over the vent placements in the remodeled section of the house for no charge. The service guy was so nice and cheery. It reminded me that I needed to write a review because, yeah, you just don't get companies like this anymore. Definitely our go-to people for HVAC, and the rest of our family out here as well now too!

Bev M.

Ty was great. We called at 8pm and someone was at our house in about 20 minutes. The service issue was quickly identified and resolved. The surprise was the reasonable pricing. Like many of the other reviews, I can't say enough positive things about this local business. Thank you!

Denley N.

Jerry, Lee and team were awesome. My AC system needed to be replaced and Jerry gave me a quote directly through yelp. He was by far the cheapest price (less than 1/2 the price of Costco and 2k cheaper than other smaller installer) which actually had me worried that they would cut corners or not get inspections or use a cheap manufacturer but going off yelp reviews, consumer reports (Carrier brand) and a friends recommendation I went with family air and am very glad I did. They gave me a quote on a Thursday, installed that next Monday (finished in 1 day) and the city inspector came by on Wednesday and had nothing but nice things to say about them. Will definitely recommend them to anyone needing a new AC system.

Cindy B.

I called Family Air Conditioning as my son-in-law had a new unit put in his house and is very happy as he recommended these guys. My air had went out and these guys were very helpful to me. They were booked and gave me another service mechanical place to call. The service tech was able to come out that day and fix my air in this heat. I would highly recommended Family Air Conditioning to everyone. These people went out of there way to help me and i can't thank them enough.

L G.

I can't say enough wonderful things about Family Air. I am so impressed by their work ethic and professionalism. They did a beautiful job installing 2 air conditioning's and 2 furnaces. Curtis, Lee and the whole team were courteous and very hard working, cleaned up so nicely and finished the job when promised, and so neatly.
I would highly recommend Family Air to anyone looking to fix, replace their heating/cooling unit.
Thank you again for a great job!

Brittnee G.

I got quite a few quotes for a new AC and family air was by far the best deal. The crew was polite and professional. They cleaned up after themselves and were careful not to damage anything inside of my home. I highly recommend them!

JoAnn T.

Pleasure working with Family Air to replace my cooling system. Honest, polite, and the best price By a significant amount. Curtis and team were courteous and hard working, knowledgeable, timely, and respectful of my space. Would recommend this company without a doubt!!

Daniel S.

We had multiple companies come through to give us quotes for a new HVAC system in our home. No other company gave us as complete an idea as to what our installation would entail. We decided on Family Air, and they came out and took care of the install, taking two days to complete the install.

Curtis, Lee and the team took out the old furnace and ducting and prepped the attic for the new furnace. They installed the power and AC, ran the lines and took care of everything else. Gerry was great to deal with as he managed the process.

I can not recommend Family Air enough. If you are in Simi, you can't go wrong with Family Air!

Moses A.

We have the original builder grade AC/Furnace units that were installed with the home 20 years ago. These have struggled over the past 2 years to keep up with the summer heat and our AC bills have been quite high due to the loss of efficiency. Nonetheless we have kept these units operational. During routine seasonal maintenance on our 2 original AC units last month, we discovered a catastrophic issue with our upstairs AC and confirmed significant loss of function with the downstairs AC. Not naming names, but we had both of the bigger HVAC service providers come to troubleshoot and diagnose the issues, both indicating it was time for replacement. I felt the potential hole in my pocket thinking about a full replacement of both units (including furnaces which were functional but mismatched to any appropriate AC equipment being offered today).
We had both of the big service providers in Thousand Oaks draw up estimates for solid Trane equipment and both providers were in the $20K range!
Thanks to the kind recommendations on NextDoor, I called Jerry at Family Air in Simi Valley. Jerry was so easy and straight forward to deal with. His approach to putting together a bid was completely different from the others. He didn't want to talk budget at all, he just wanted to assess the house and determine the best equipment for the job. He came by, looked at the set-up, did his calculations and sent me a very professional and detailed bid. The price for a BETTER set-up than I was previously offered was HALF of what the other guys offered. I didn't even discuss price with Jerry, his bid was the best outcome we could hope for. Did he cut corners to arrive at this price? NO. Just the opposite. The install he bid was permitted, inspected, and certified as compliant with current efficiency standards (called HERS testing) and included really nice equipment add-ons like high grade filtration and UV sanitizer.
Prior to installation with Family Air, I invited one of the other providers validate just how competitive Family Air pricing was. Without letting them know I had a competing bid, I asked them to bring thier $20k bid to 20% MORE than what Family Air was asking. They completely balked and refused. I then told them that I had a bid from another provider (no names mentioned) that was below what I asked them to come down to. He then proceeded to bad mouth the quality of the other bid without knowing the details. They said, ""that must not be permitted"" ""that can't include HERS testing"" ""they must be a 1 truck Chuck operation"" etc etc... while storming out of my house... this validated just how competitive Jerry and Family Air are.
Come installation day, Family Air was extremely professional, courteous, and efficient. They removed the old equipment, and performed an exceptionally clean install in the garage and in the attic. The outdoor condensers also looked GREAT and were quiet! Family Air deal Carrier brand equipment which is TOP QUALITY stuff. The HERS inspection passed without an issue and the permit/inspection process also went well. The AC and the heat output is amazing compared to the previous units and cost so much less to run! All-in-All, I honestly feel lucky to have found Jerry and the professional crew at Family Air. They saved my summer, my wallet, and delivered a significant upgrade to my house that we will comfortably enjoy for years to come. Given that many of us in the community are running into end of life issues with our 20 year old original equipment, I can honestly say, you would be well served by talking with Jerry when your time comes. Our home was.

THANKS JERRY and FAMILY AIR!!

Michael S.

I wasn't getting enough air conditioning upstairs in
the Summer with my existing a/c. Jerry came over
and came up with a practical solution that no other
company told me about. Jerry was very knowledgeable
and he knew exactly what needed to be done for my home.
His team did a first class job installing the equipment
and cleaning up afterward.
I would highly recommend Family Air Conditioning.
Jerry and his team were very friendly, knowledgeable,
and professional.