EYC Electric

Kevin W.

VERY UNRELIABLE and UNPROFESSIONAL.....no communication whatsoever. If you look at negative reviews where the owner responds, he picks and chooses. The writer does not confirm or deny owner's response, I look at it this way, is there truth to owner's response???? I believe his business thrives on home warranty work, as the company, American Home Shield, referred his company for my repairs.

The owner later called and was VERY apologetic for the communication issues. We were able to set up an appointment, which he stated his workers will be on time.

His 2 workers did show up on time as promised. They did the repairs as agreed upon with my home warranty company. His workers did do a little extra with the brackets which meant more time of work, but no extra out of pocket cost. If not for communication issues, the company did an outstanding job

Pete T.

I would rather write a good review. EYC Electric was assigned my contractor by American Home Shield (AHS) on July 13th. His company is supposed to contact the client (me) within 24 hrs. Not only did he not contact me within 24 hrs, it took them 6 days to contact me. I left phone messages, I left texts, still nothing. I called AHS to complain yesterday, and low and behold, they finally called me. However, the individual who called me had an attitude and horrible customer service, I said thanks but no thanks, I'll get someone else. No wonder AHS doesn't want to do work in Hawaii anymore, it is businesses like this who give them a bad name where they can not keep their contractual agreement. EYC - I'm sure you are reading this...if you want me to take this scathing review down, let's talk and make it right.

Michael Leonard Manulani M.

Very thorough with the process from beginning to end of project. The owner was clear and concise with communicating the job. The electricians did a good job . Certainly a recommendation. Thanks.

Robert T.

Ed came out and looked at the job. He gave us some good suggestions and options, pointed out the problems we might run into, and then promised to send us a quote. We never got the quote. After that, he seemed to disappear.

I texted a couple of times to follow up on sending us the quote, but he did not respond and I haven't heard from him since. Too bad.

Matt T.

Edward was awesome. We had a 6-50 NEMA outlet that we've had for about 3 years. It's been shorting out and finally just bit the dust. Edward was the only person who responded quickly by phone and showed up promptly, ON THE SAME DAY, to diagnose and send his guys out to rewire, install, and hardwire a Tesla HPWC in our carport. Thank you so much for your professionalism and for your timely and efficient service. Very much appreciated. We depend heavily on this service in order to be able to go about our daily lives (2 electric cars, both sharing one home charging station). The existing 6-50 NEMA outlet was wired with the wrong gauge wiring and the outlet was completely melted on the backside. I'm glad our house didn't catch fire and burn down in the 3 years we've had this outlet.

Marty E.

Ed ... EYC did some work for me on GFI's in a 2/2 vacation rental in 2017... This past weekend the winds were So Bad... Electric in my building went off 7 times in an hour... Knew would cause trouble. Went down once things calmed down and all seemed stable, fixed Most things and breakers... But, When I went down to the lanai at sunset, as I always do... My Game Room had no electric at all...

Called and left Ed a message Sunday night... Then Soon as I woke Monday... 11 AM ... Ed Answered, Remembered Me from the 2017 work he did... Said, he could be here in 2 hours... As I had 500 worth of Omaha Steaks unthawing in the game room fridge... Yeah, was 3 hours or more till he got here... But, he got everything resolved and allowed me to check other rooms and outlets... Charged me what I thought was a very reasonable fee for the 4 hours he was here... Less than 75 an hour... Nice Guy... Efficient ... Good Electrician... Knows His Stuff... Everybody Gets Busy and Delayed... But, This Was a Very Positive Experience For Me... Just Wanted To Commend Ed On All The Help Today...

Mina A.

The job: changing of an electrical panel. Terrible communication, customer service, and overall work and that's just a part of the story!
One of his workers had a tantrum where he ruined our wall and damaged the panel (which was installed upside down, using existing wires and not new.) Hired in Q1 of 2017, work did not get completed until Q3 2018. Had another electrician come out for a separate job and he stated that the state inspector would never pass his work. Ed came out to fix the issues with his wife in tow (we have photos of how poorly the work was done), however, permit is still outstanding (It's now Q1 2019) and not closed. Find someone else. This was and continues to be a nightmare.

M O.

Very knowledgeable and helpful. Good customer service and reasonable prices!
They answer the phone and return your calls! Thank you.

Duane U.

Very excellent work. Very personable and will definitely call again for any future electric issues. Mahalo Ed

Brandy S.

Got his number form home advisor. He came quickly to provide a quote that he said he would give me in two days. I have text him and called him several times and he ignores me. He recently sent another text saying he will have my quote soon and nothing. Dude if you didn't want the job just say not interested better than leaving me hanging for over a month!!!! Very unprofessional